Conducts comprehensive research and obtains data and information from a variety of sources, including automated systems and the Arizona Criminal Justice Information System (ACJIS) network, to support law enforcement investigations and operations within the Sheriff's Department or County Attorney’s Office;
Prioritizes and validates requests for research assistance, determining the most appropriate procedures to collect and provide investigative information promptly and in the required format;
Summarizes and disseminates investigative information to authorized personnel, law enforcement agencies, and relevant criminal information networks, ensuring compliance with all applicable federal, state, and local laws and regulations regarding access and dissemination of criminal information through the ACJIS operating manual;
Maintains strict security and confidentiality protocols for all encountered information, adhering to established guidelines and procedures;
Communicates with field investigators via radio or telephone from an office setting to assist in identifying and locating potential witnesses, obtaining pertinent information such as surveillance data, criminal histories, and financial records using restricted-access resources;
Retrieves information from surveillance video tapes and audio records, copies video footage, and assists in organizing images in the picture database (MUG);
Operates advanced audio and video systems effectively;
Maintains, updates, and secures spreadsheets, databases, files, and networks to ensure the integrity and confidentiality of information;
Indexes, classifies, compiles, codes, and files records, reports, and documents accurately;
Prepares reports for submission to the Department of Public Safety, County Attorney’s Office, and other relevant agencies regarding information inquiries and usage;
Conducts training and orientation sessions for new employees on the use of investigative information resources, including the ACJIS network, picture database (MUG), evidence materials, and surveillance tapes;
May provide testimony in court proceedings as needed;
May assume a leadership role over clerical/administrative support staff. The Investigative Support Specialist performs specialized technical work in researching, obtaining, summarizing, and disseminating confidential investigative information to support various law enforcement operations.