Qualifications Preferred: 2–4 years of experience in employee benefits, digital health, health plans, TPAs, healthcare consulting, or employer healthcare Experience in Account Management, Customer Success, Client Services, or Relationship Management Strong customer service skills and the ability to build long-term client relationships Experience managing strategic customer or partner accounts, including renewals and account growth Excellent communication, presentation, and interpersonal skills Highly organized with strong project management and problem-solving abilities Ability to collaborate effectively across Sales, Clinical, Product, and Operations teams Ability to work independently and thrive in a fast-paced, remote startup environment Preferred Qualifications Familiarity with employer-sponsored healthcare, population health, value-based care, or digital health solutions Experience using HubSpot, Salesforce, or another CRM platform Startup or high-growth company experience Familiar with CSV, EDI, or SQL data models Milu's provider team of pharmacists and nurses helps patients through medication review and reconciliation, care gap identification and closure, and finding other ways to help patients get access to high quality, affordably priced care when they need it.