The Virtual Member Relationship Specialist- Bilingual is responsible for all enterprise compliance obligations applicable to a CUTX team member, including BSA/AML, OFAC, USA PATRIOT Act/CIP/CDD, GLBA and the Safeguards Rule, Fair Lending laws (ECOA/Reg B, Fair Housing Act), UDAAP, Information Security and Acceptable Use, and the CUTX Code of Conduct. The Specialist partners closely with branch teams to deepen member relationships, applies sound credit and risk judgment within delegated authority, and uses CUTX-approved AI and digital tools to deliver an unexpected member experience consistent with CUTX values.