Leads and supports the design, configuration, lifecycle management, patching, performance tuning, and proactive monitoring of Microsoft Windows server platforms, VMware environments, Citrix technologies, SCCM, Intune, SolarWinds, storage systems, and related services that support clinical, business, and patient care applications. i - Monitors performance metrics, analyzes alerts, identifies root causes, and resolves complex issues related to server health, virtualization, storage, access, endpoint compliance, and application availability, with awareness of the impact on clinical workflows and patient care.