Los Angeles, CA30+ days ago
Responsibilities: Build, train, and maintain an industry-leading consultative sales team - act as player/coach by driving long-term opportunity while coaching through short- and long-term challenges Own and be accountable for quarterly and yearly revenue goals, pipeline management, and growth goals across a diversified book of business Increase the effectiveness of the team by recognizing opportunities for new approaches, identifying winning strategies, and scaling insights across the organization Develop and implement best practices for client interaction, sales, services, and product implementation based on client learnings; contribute to global playbooks and guides Enterprise Sales & Technical Solutioning Develop and present compelling value propositions, business cases, and commercial structures that drive measurable outcomes for clients Bridge business and technical conversations to unlock access to multiple client stakeholder budgets; guide clients through optimal implementations across Metas Business Messaging platform, including API, CRM/ERP integration, and customer engagement platform architecture Build client relationships and trust with high-level decision makers across business, technical, customer experience, and marketing stakeholders; act as a trusted advisor to help clients transform their business Lead cross-functional efforts with In-Market teams, Global Regions, Product, Business Development, Marketing, Operations, Engineering, Policy, and Legal to optimize client efforts and shape support for unique client needs Demonstrate thought leadership and develop strategic client plans to drive growth, including prospecting initiatives, competitive displacement, risk mitigation, and blocker removal Effectively communicate client feedback internally to identify feature gaps and improvement opportunities Influence the customer experience industry by participating in industry conferences and presenting to executive-level audiences Requirements: 10+ years of enterprise sales experience 3+ years of people management experience, leading, mentoring, and coaching direct reports Executive presence, and experience building trust with decision makers and conveying business value at the highest levels Proven track record of meeting revenue targets and driving revenue growth with both emerging opportunities and established partnerships Analytical and problem-solving experience with large-scale systems Experience operating effectively across multiple teams with demonstrated critical thinking and thought leadership Experience using data to craft strategy and drive decision-making Communication and presentation skills with an emphasis on translating insights, product information, and data into client value Bachelors degree Experience driving growth and consumption for SaaS solutions in a multi-product, consultative sales environment Experience managing highly sensitive and confidential processes Experience managing Policy and Legal stakeholders Experience selling conversational AI and/or Agentic AI solutions Meta builds technologies that help people connect, find communities, and grow businesses. They will be a self-starter who thrives in ambiguity, possesses enterprise and technical design sales experience - preferably in driving growth and consumption for SaaS solutions in a multi-product environment - and who is an effective coach with a bias for action.