Beverly Hills, CA30+ days ago
Observe clients in the store in terms of traffic flows, clientele profiles and selling ceremony; Fine-tune assortments based on the specific clientele profiles to maximize the potential of the categories and increase retention; Get an in-depth knowledge of the VIGs of the store and their purchasing habits; Review store environment from a client's perspective to identify potential improvements in terms of fixtures or layout (seating, lighting, etc.); Support the team in ensuring a client matching experience and enhance retention through clienteling activities (OTOs etc.); Work closely with CRM and Special Events teams to ensure seamless execution of client facing events or brand initiatives; Ensure the development, implementation, and execution of company CRM initiatives by providing action plans to the team. Improve stock productivity to improve overall store newness sell thru; Review store product category zoning, visual display space dedicated and key focuses based on sales and current inventory; Push slow movers by ensuring a strong display; Gather qualitative feedback on the new collections, best sellers, and slow movers; Update store on the upcoming deliveries and update inventory planning on major stock out issue; Ensure adequate assortment to fully exploit the potential of special events; Ensure BOH is efficiently organized and that the products are well stored and protected; Maximize potential of proximity stock and FOH drawers; Maximize cross selling opportunities through a dedicated organization of the BOH.