Positions at this level perform a variety of veterans affairs counseling functions ranging from the simple to moderately complex; provides information, counsel, advice, and assistance to veterans, their families and dependents and to servicemen concerning services, assistance or benefits to which they are entitled by law or otherwise; directs and refers them to appropriate agencies for other services, assistance and benefits; and performs other duties as required. Veterans Services Counselors provide information, counsel, advice and assistance to veterans, their families and dependents and to service members concerning services, assistance or benefits to which they are entitled by law or otherwise; directs and refers them to appropriate agencies for other services, assistance and benefits.