Other duties as assignedOther Skills & Abilities* Excellent written and verbal communication skills* Demonstrates effective negotiation and closing techniques* Excellent organization and problem solving skills* Works well in a team environmentPhysical Requirements* Talking, hearing and using hands to operate computer equipment* Vision abilities required by this job include close vision and the ability to adjust focus* Be able to lift 50 lbs* Ability to drive a forklift and become certified by Crane WorldwideEducation & Experience* High school diploma or GED/Bachelor's degree preferred* Minimum 3 to 5 years' experience or combination experience and educationCERTIFICATIONS AND LICENSES* Professional certification may be required in some areas. Essential Job Functions* Acts as primary contact with client at that particular site and is available to the client for escalation when necessary* Work as intermediary for communication between client and their operations teams and Crane Worldwide network* Escalate all issues with a shipment immediately to the client to insure prompt resolution* Manage all client requests and follow up to insure that the client needs are met* Guides work: May organize, set priorities, schedule and review work, but has no responsibility to hire, terminate, review performance or make pay decisions* Responsible for managing the client reports and assuring accuracy* Plans layout of warehouse and other storage areas, considering turnover, size, weight, and related factors of items stored.*