The representative is responsible for establishing and maintaining professional relationships with house guests, visitors, and external customers, performing miscellaneous related duties, and other duties assigned, including performing and assigning work, providing oversight, supporting the guest service volunteers and interns, and is accountable for the check-ins and check-outs, guest services, and maintaining guest and volunteer satisfaction. GiftofLifeHowiesHouse.org serves as a “home away from home” for transplant patients and their families by providing temporary, affordable lodging and supportive services to those who travel to Philadelphia, PA, for transplant-related care.