General Duties and Responsibilities* Coordinate service activity with Equipment Sales, Rent, and Parts Department* Maintain and keep current the service library manuals and bulletins* Assist sales people in satisfying customers' needs* Maintain credibility and confidence of customers* Promote ProLift Toyota Material Handling's philosophies, vision, strategies and value of "Doing the Right Thing"; Promote the TLM "Toyota Lean Management" philosophyEducational/Job RequirementsThe ideal candidate will have a High School Diploma or equivalent, five to seven years of management experience, mechanical aptitude and service experience, and display efficiency in Microsoft products such as Word, Outlook, and Excel. This includes providing leadership and setting expectations for team members, removing obstacles to ensure efficient workflow across the service departments, and partnering with other departments to ensure the technicians have needed items for repairs.