Assistant Director, Volunteer Service & Leadership Development University of MiamiAssistant Director, Volunteer Service & Leadership DevelopmentCoral Gables, FL$55,000–$60,000 / yearThe Butler Center serves as an integral part of the Division of Student Affairs and works closely with the Student Center Complex, Department of Student Activities and Student Organizations, the Department of Orientation and Commuter Student Involvement, Multicultural Student Affairs, and the LGBTQ Student Center. General Description (Purpose and Function): The Assistant Director of the Butler Center for Volunteer Service and Leadership Development (leadership focus) serve as an essential member of the Student Life team and has direct reporting responsibility to the Senior Director of the Butler Center.
NewManager, Sales and Customer Service - MSF - Midway Crossings Macy's IncManager, Sales and Customer Service - MSF - Midway CrossingsMiami, FLWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
Manager, Sales and Customer Service Macy's IncManager, Sales and Customer ServicePlantation, FLWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
Volunteer Coordinator Calvary Christian AcademyVolunteer CoordinatorFLProvide regular updates and communication regarding volunteer status and needs to administrators Serve as the primary point of contact and resource for volunteers, fostering strong relationships through consistent, personal communication Assist with communication, printed material, T-shirts and badges, website updates, managing volunteer database, and all administrative duties as it pertains to the Volunteer Coordinator role. LOCATION: All Campuses _____ At Calvary Christian Academy, a ministry of Calvary Chapel, we are a community of Christian believers who exist to make disciples of Jesus Christ through a biblical school environment that prepares students to glorify God spiritually, academically, and socially.
Customer Service Associate Floor & Decor Holdings IncCustomer Service AssociateDoral, FLOur Cashiers are responsible for providing excellent customer service through greeting customers, checking out customers, handling product returns, performing basic cash office functions, and providing every customer with an exceptional experience. Medium Work - Ability to exert 20-50 pounds of force occasionally and/or 10-25 pounds of force frequently and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
AI Developer - Customer Services and Support Proofpoint IncAI Developer - Customer Services and SupportFlorida, FL$136,200–$214,005 / yearCalifornia (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 112,700.00 - 177,100.00 USD. You'll work closely with Customer Support, Operations, and Engineering teams to identify high-impact opportunities and implement practical AI solutions-from intelligent chatbots to agent copilots and workflow automation.
CUSTOMER SERVICE REPRESENTATIVE I - 73005603 Government of FloridaCUSTOMER SERVICE REPRESENTATIVE I - 73005603Fort Lauderdale, FL$38,760.36–$49,501.08 / yearCandidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. JOB SUMMARY: This position performs customer support using a variety of methods including telephone, in person, chat or email for child support cases and is an excellent fit for critical thinkers.
Parking and Transportation Customer Service Representative Florida Atlantic UniversityParking and Transportation Customer Service RepresentativeBoca Raton, FLIn addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers: Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more. Maintains vigilance with respect to potential security problems, such as fraud or inappropriate customer behavior, and alerts and coordinates with management, security personnel, and/or police, as per established procedures in the event of a security situation.
Customer Service Representative RedionCustomer Service RepresentativePembroke Pines, FLAs a hybrid role, you will be working onsite 2-3 days a week and working from home 2-3 days a week after the successful completion of a 90-day on-site training period. This role of Customer Service Representative is responsible to answer all incoming/outgoing calls, setting up new claims, providing status of claims that are in process and answering questions about travel protection plans.
Customer Service Associate Floor & DecorCustomer Service AssociateDoral, FloridaOur Cashiers are responsible for providing excellent customer service through greeting customers, checking out customers, handling product returns, performing basic cash office functions and providing every customer with an exceptional experience. Medium Work – Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
NewRemote Inbound Customer Service Agent - 8.17 Start Grand Circle LLCRemote Inbound Customer Service Agent - 8.17 StartFlorida, FLRemoteIn addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include: Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes. As a Traveler Advisor you will be responsible for taking inbound calls from GCCs confirmed Travelers, assisting them with maintaining their itinerary through various functions.
Customer Service Representative I - Resolution Representative Chesapeake Utilities CorpCustomer Service Representative I - Resolution RepresentativeDoral, FLManage and respond to regulatory and formal complaints (e.g., Public Service Commission, Better Business Bureau, executive escalations), including documentation, investigation, and resolution within required timeframes. Creates customer accounts, communicates updates to customers, and creates appropriate work orders, as needed.
Customer Service Manager CAREERXCHANGE, Inc.Customer Service ManagerNorth Miami, FL$48,000–$55,000 / yearThis role is responsible for ensuring compassionate, efficient, and service-driven delivery across all client-facing interactions, including adoptions, customer support, community assistance programs, pet pantry services, retail operations, and call center support. POSITION SUMMARY: A mission-driven organization focused on animal care, rehabilitation, and community support is seeking a Customer Service Manager to provide leadership and operational oversight for teams and programs that serve as the public face of the organization.
Consumer Loan Specialist - Sales Customer Service Republic Finance LLCConsumer Loan Specialist - Sales Customer ServiceTamarac, FLYour primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. Company-wide, we participate in various philanthropic efforts such as volunteer opportunities, food drives and back to school drives as well as an annual fund raiser for St. Jude Children''s Research Hospital.
Sr. Consumer Loan Specialist - Sales Customer Service Republic Finance LLCSr. Consumer Loan Specialist - Sales Customer ServiceTamarac, FLYour primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. Company-wide, we participate in various philanthropic efforts such as volunteer opportunities, food drives and back to school drives as well as an annual fund raiser for St. Jude Children''s Research Hospital.
NewCustomer Service Representative Generali Global AssistanceCustomer Service RepresentativePembroke Pines, FLAs a hybrid role, you will be working onsite 2-3 days a week and working from home 2-3 days a week after the successful completion of a 90-day on-site training period. This role of Customer Service Representative is responsible to answer all incoming/outgoing calls, setting up new claims, providing status of claims that are in process and answering questions about travel protection plans.
Administrative Volunteer Arc Hospice & Palliative CareAdministrative VolunteerFort Lauderdale, FloridaAssist with outbound phone calls to patients or caregivers using approved scripts to gather nonclinical information regarding supplies, equipment, or support needs and relay to hospice staff. At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve.
Coordinator Volunteer Home Care VITAS Healthcare CorpCoordinator Volunteer Home CareNorth Miami Beach, FLThe Volunteer Services Coordinator is a member of the interdisciplinary team who is responsible for representing the volunteers and advocating for volunteer services, identifying needs for volunteers, matching volunteers with patients and families, and assigning volunteers. All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement.
Customer Service Representative - Property Management Invitation Homes IncCustomer Service Representative - Property ManagementPlantation, FL$17.90–$31.03 / hourTogether, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can't refuse. This CSR-PM provides the organization a highly successful and efficient customer service environment with roles including, but not limited to the following activities: Assisting residents in person or over the phone in a well-mannered and professional way.
Customer Experience Coordinator Lennox International IncCustomer Experience CoordinatorFort Lauderdale, FL$36,000–$50,000 / yearDepending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year. Lennox National Account Services (NAS), wholly owned by Lennox International, a 120+ year old company and a world leader in the Heating, Ventilation and Air Conditioning (HVAC) industry.
Customer Support I, Customs Compliance Magaya CorporationCustomer Support I, Customs ComplianceFLTeamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Customer Support Representative simPRO Software Pty., Ltd.Customer Support RepresentativeMiami, FLEfficiently handle high volume inbound customer support queries via live phone and/or chat, ensuring that support inquiries and software-related issues, are addressed in a timely and effective manner, developing expertise in the Product area you support. Able to demonstrate troubleshooting abilities by grasping the situation and knowing what part of the application is the likely root cause (profiles, settings, actions/workflows).
Customer Operations Analyst simPRO Software Pty., Ltd.Customer Operations AnalystMiami, FLWorking closely with RevOps, Customer Operations, Sales, Finance, and Data Engineering, the Analyst ensures that customer and revenue data is accurate, well-modeled, and easily accessible through dashboards, reports, and analyses. The Customer Operations Analyst is part of Simpro's Revenue Operations organization and plays a critical role in enabling data-driven decision-making across customer-facing teams.
Customer Success Manager EverDrivenCustomer Success ManagerFort Lauderdale, FLRemoteEverDriven is the nation's leading provider of alternative student transportation, partnering with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes. This role involves developing strong client relationships, understanding their needs, and identifying upselling and cross-selling opportunities for EverDriven's products and services throughout the customer lifecycle.
Bilingual Customer Engagement Specialist Avesis LLCBilingual Customer Engagement SpecialistFLRemote$16.68–$27.81 / hourp>To learn more about protecting yourself from fraudulent activity, please refer to this article link (https://consumer.ftc.gov/articles/how-avoid-scam). If you believe you were a victim of fraudulent activity, please contact your local authorities or file a complaint (Link: https://reportfraud.ftc.gov/#/) with the Federal Trade Commission.
Customer Experience Specialist Lennox InternationalCustomer Experience SpecialistFort Lauderdale, Florida$65,000–$75,000 / yearFull timeDepending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 10 paid holidays, and 3 floating holidays per year. Who We Are: Lennox National Account Services (NAS), wholly owned by Lennox International, a 120+ year old company and a world leader in the Heating, Ventilation and Air Conditioning (HVAC) industry.
NewCustomer Success Leader Lennox InternationalCustomer Success LeaderFort Lauderdale, Florida$75,000–$105,000 / yearFull timeWhat Drives Success: Under direct supervision, the Customer Success Leader develops new prospects and partners with existing national account customers to drive growth in maintenance and service offerings. Who We Are: Lennox National Account Services (NAS), wholly owned by Lennox International, a 120+ year old company and a world leader in the Heating, Ventilation and Air Conditioning (HVAC) industry.
Coordinator, Administrative Services, Student Athlete Success Center Florida Atlantic UniversityCoordinator, Administrative Services, Student Athlete Success CenterBoca Raton, FLIn addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers: Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more. This role oversees departmental records, student employment, and day-to-day operations, while also contributing to student-athlete success through academic advising, development programming, and collaborative engagement with coaches, advisors, and campus stakeholders.
Service Coordinator Trane Technologies PlcService CoordinatorMiramar, FL$47,310–$66,465 / yearWhat you will bring: Certificate/degree from college or technical school with one (1) year related experience and/or training; or three (3) years of related experience and/or training with HS Diploma/GED. Generates work orders, reviews project paperwork, forwards project paperwork to Project Administrators, and generate various reports.
Service Coordinator CFO Trane U.S. -CFOService CoordinatorMiramar, FloridaGenerates work orders, reviews project paperwork, forwards project paperwork to Project Administrators, and generate various reports. Certificate/degree from college or technical school with one (1) year related experience and/or training; or three (3) years of related experience and/or training with HS Diploma/GED.
Customer Delivery Specialist Sr - Payments CSG Systems International IncCustomer Delivery Specialist Sr - PaymentsFL$61,495.58–$98,390.87 / yearOur culture is award-winning: CSG has been recognized a US News & World Report "Best Companies to Work For" for 2025-2026, a Newsweek "America's Greatest Workplaces in Tech" for 2025 and "The Top Company in Technology for Women to Work" for 2025, among many others. Actively participates in conference calls, training, business reviews as well as other activities with both internal and external clients to problem solve and implement solutions to ensure we meet and or exceed our client's expectations for service and support.
Customer Delivery Specialist - Payments CSG Systems International IncCustomer Delivery Specialist - PaymentsFL$46,202.54–$73,922.52 / yearOur culture is award-winning: CSG has been recognized a US News & World Report "Best Companies to Work For" for 2025-2026, a Newsweek "America's Greatest Workplaces in Tech" for 2025 and "The Top Company in Technology for Women to Work" for 2025, among many others. Actively participates in conference calls, training, business reviews as well as other activities with both internal and external clients to problem solve and implement solutions to ensure we meet and or exceed our client's expectations for service and support.
NewCustomer Experience Representative Boats GroupCustomer Experience RepresentativeMiami, FloridaWe are seeking a Customer Experience Representative to join our For Sale by Owner (FSBO) team — a results-oriented professional who brings strategic thinking, ownership, and polished communication to every client interaction. In this role, you will engage with a high volume of FSBO clients across inbound and outbound channels, serving as a knowledgeable and trusted resource at every stage of their experience.
Specialist Event Services PGA Tour IncSpecialist Event ServicesMiami, FLAssist with activities pre-event, event week and post-event, including Pro-Am, Am-Am, Honorary Observers, Volunteer & Charitable Events, as well as any other special functions developed by the event team, internal PGA TOUR staff or sponsors. Assist Manager, Event Services with the financial processes for volunteer areas, including budget management, purchase orders and expense allocation.
Member Service Representative The YMCA of South FloridaMember Service RepresentativeMiami, FloridaThis individual is responsible for ensuring that front desk procedures are followed, assisting with program registrations, membership sales, and supporting with general office duties as well as assisting the center in achieving and exceeding monthly sales and retention goals. • Welcomes visitors by greeting them in person or on the telephone; answering or referring inquiries; addressing and resolving customer concerns.
Member Services Representative The YMCA of South FloridaMember Services RepresentativeHallandale Beach, FloridaIn accordance with House Bill 531 (2025) the Department of Children and Families requires employers to make the “Care Provider Screening Clearinghouse Education and Awareness” website link: https://info.flclearinghouse.com available to all potential candidates receiving a background check via the Clearinghouse. This individual is responsible for ensuring that front desk procedures are followed, assisting with program registrations, membership sales, and supporting with general office duties as well as assisting the center in achieving and exceeding monthly sales and retention goals.
NewProgram Services Manager Chapman PartnershipProgram Services ManagerMiami, FLThis person coordinates and conducts educational activities and in-service training for staff; assists with the coordination of volunteers and partners; implements Chapman Partnership's Performance Improvement Plans; assumes Risk Management duties; and participates in networking activities in the community. Coordinate the activities for Program Services staff; direct the activities of the case management staff and others; coordinate and conduct orientation of staff, students and ancillary staff; complete staff performance evaluations properly per policy and timeframe; coordinate and monitor Program Services activities with Operations.
NewBox Office Coordinator Calvary ChapelBox Office CoordinatorFort Lauderdale, FloridaCoordinate all aspects of the ticketing system as it relates to events, accounts and transactions, including but not limited to Audience View Professional (AVP), pricing, preparations, scheduling, ticket giveaways, maintain box office equipment, radios and supplies, serve as ticketing liaison to all departments. Coordinate and manage the cleanliness and readiness of the theatre and its surrounding areas under our oversight: the house, lobby, loading dock, dressing rooms, stage, black box; schedule repairs and maintenance through LIMBLE for these areas.
NewAssistant Center Director Florence Fuller Child Development CentersAssistant Center DirectorBoca Raton, FloridaLanguage Skills: Must have the ability to read, analyze, and interpret professional documents or technical procedure, written in English, the ability to type reports and input data in English, and the ability to effectively communicate in English. Establish and maintain educational and recreational program for the Centers and methods for carrying them out, assure compliance with curricular and age-appropriate practices as instructed by Early Learning Coalition, and other supporting organizations.
Marketing Director JEA Senior Living LLCMarketing DirectorHollywood, FLEssential Functions: Create new and service existing relationships with nursing homes, retirement centers, physicians and their related office staff, hospital staff including social workers, discharge planners, utilization review, volunteer coordinators, rehabilitation director, chaplain service, pastors, senior services including senior centers, board and care homes, adult day care centers, home health and other community-based referral sources which result in referrals to the community. Participate in local organizations, identified as bringing value, by making presentations and joining as a member where appropriate in order to facilitate a broader knowledge of the assisted living industry and in particular of the community (communities) capabilities.
NewBroward Extension Program Operations & Administrative Coordinator University of FloridaBroward Extension Program Operations & Administrative CoordinatorFL$24–$31.15 / hourAdministrative and Budget Support: Provide general administrative support, including assisting with purchasing, tracking expenses, maintaining budget-related records, processing payments or fees, and maintaining organized financial records in accordance with established procedures Responsible for supporting office organization and workflow. This includes serving as backup for front desk or general office functions (e.g., answering phones, greeting visitors, and directing inquiries), assisting with minor technology or data system troubleshooting, and supporting special projects or one-time initiatives.
Transition Relocation and SEAP Coordinator U.S. Department of Homeland SecurityTransition Relocation and SEAP CoordinatorMiami Beach, FL$95,326–$123,927 / yearStatus Candidates, Merit Promotion, Current Federal Employees, Former Federal Employees, Overseas Employees, Former Overseas Employees, CTAP, ICTAP, VRA , VEOA, 30% Disabled, Schedule A, Individuals with Disabilities, Military Spouses, Land and Base Management, Peace Corps, Americorps, Vista For definitions of common terms found in this announcement: http://dhsconnect.dhs.gov/org/comp/mgmt/dhshr/hr/Documents/JOA_Common_Definitions.pdf. Military Spouses (if applicable) - You MUST submit verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage) AND: (1) a copy of your spouses active military orders; OR (2) verification of your spouses 100% service-connected disability (VA Letter and/or DD-214); OR (3) verification of the service members death while on active duty (DD-1300/Death Certificate).
External Business Sales Specialist JEA Senior Living LLCExternal Business Sales SpecialistPompano Beach, FLHospital staff including social workers, discharge planners, utilization review, volunteer coordinators, rehabilitation director, chaplain service pastors, senior services including senior centers, board and care homes, adult day care centers, home health and other community-based referral sources which result in referrals to the community. Participates as needed in local organizations identified as bringing value by making presentations and joining as a member where appropriate in order to facilitate a broader knowledge of the assisted living industry and in particular of the communitys capabilities.
Part-time Administrative Assistant - Regional Coordinator AMLI ResidentialPart-time Administrative Assistant - Regional CoordinatorMiami, FLBased out of AMLI Residential's Miami Corporate office, the person in this role is actively involved in multiple company-wide special projects and will work closely with AMLI's senior leadership and HR department. In February 2006, AMLI became a private company again through a $2.1 billion transaction with the PRIME Property Fund, a core commingled institutional fund managed by Morgan Stanley.
Marketing Director The Terraces at HollywoodMarketing DirectorHollywood, FloridaEssential Functions: Create new and service existing relationships with nursing homes, retirement centers, physicians and their related office staff, hospital staff including social workers, discharge planners, utilization review, volunteer coordinators, rehabilitation director, chaplain service, pastors, senior services including senior centers, board and care homes, adult day care centers, home health and other community-based referral sources which result in referrals to the community. Participate in local organizations, identified as bringing value, by making presentations and joining as a member where appropriate in order to facilitate a broader knowledge of the assisted living industry and in particular of the community (communities) capabilities.
Event Planning Coordinator American Heart AssociationEvent Planning CoordinatorMiami, FloridaThe American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. This role is ideal for a high-energy, detail-driven event professional who thrives in fast-paced environments and is passionate about creating unforgettable experiences that drive meaningful impact.
External Business Sales Specialist Sinceri Senior LivingExternal Business Sales SpecialistDeerfield Beach, FloridaEssential Functions: Executes training and offers support to create new and service existing relationships with nursing homes, retirement centers, physicians and their related office staff, hospital staff including social workers, discharge planners, utilization review, volunteer coordinators, rehabilitation director, chaplain service, pastors, senior services including senior centers, board and care homes, adult day care centers, home health and other community-based referral sources which result in referrals to the community. Participates, as needed, in local organizations, identified as bringing value, by making presentations and joining as a member where appropriate in order to facilitate a broader knowledge of the assisted living industry and in particular of the community (communities) capabilities.
Membership Coordinator The YMCA of South FloridaMembership CoordinatorMiami, FloridaThey support the family center’s programs through relationship sales/marketing, public relations and program registration; assists the Program and Healthy Living Directors in development of member-centered programs; and provides a leadership role as assigned to the annual fundraising campaign. • Supports new member recruitment and ensures that sales, terminations, net and membership revenue goals are met including daily, weekly and monthly.
Sports Coordinator The YMCA of South FloridaSports CoordinatorPembroke Pines, FloridaIn accordance with House Bill 531 (2025) the Department of Children and Families requires employers to make the “Care Provider Screening Clearinghouse Education and Awareness” website link: https://info.flclearinghouse.com available to all potential candidates receiving a background check via the Clearinghouse. In addition, this individual is responsible for preparing and administering departmental budget with the lead of the Sports Director, as well as developing new programs.
Team Manager Home Care VITAS Healthcare CorpTeam Manager Home CareMiramar, FLThe Team Manager is the leader of the Patient Care Team and that member of the team whose function is to: supervise, evaluate and coordinate the various component members of the interdisciplinary team; assure continuity of care from admission to discharge or transfer to bereavement; serve as patient advocate and coordinator for other social service and health care providers in the community who are involved in the care of the team's patients; assume responsibility for the maintenance of patient records from intake through discharge or transfer to bereavement. Assures that problems/grievances/service failures experienced by individual patients/families or physicians/MCOs are addressed with team members, vendors, other VITAS departments, and are resolved promptly and satisfactorily.