Volunteer: Customer Service Specialist (Child and Family Services) Hennepin County, MinnesotaVolunteer: Customer Service Specialist (Child and Family Services)Minneapolis, MNDescription Make a meaningful first impression: As a Customer Service Specialist at a Child and Family Service Center, you will welcome visitors, manage schedules, connect families with staff, and support the parent visitation process while creating a clean, organized, and welcoming environment. Employer: Hennepin County Address: Hennepin County Government Center 300 South Sixth Street Minneapolis, Minnesota, 55487 Phone: 612-348-7855 Website: https://www.hennepin.us/jobs.
NewVolunteer Coordinator Hospice BrightSpring Health ServicesVolunteer Coordinator HospiceMINNEAPOLIS, MN$25–$28 / hourAccess to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more! Volunteers are the heart of hospice care, and we believe in the power of community and human connection to bring comfort, dignity, and peace during life's final chapter.
NewBlood Collections Staff - Customer Service American Red CrossBlood Collections Staff - Customer ServiceSaint Paul, Minnesota$22.37This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce.
NewAMR Customer Service Representative - Manufacturing StarkeyAMR Customer Service Representative - ManufacturingEden Prairie, MN$18.14–$24.15 / hourFounded in 1967 by Bill Austin, Starkey is known for our cutting-edge hearing health innovations, industry-leading research and development, and not being afraid to push the edge of what's possible. Our teams come to work each day focused on ensuring people everywhere have the products and services they need to hear better and live better.
Blood Collection Staff - Customer Service American Red Cross Blood ServicesBlood Collection Staff - Customer ServiceMNAmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
NewCustomer Service Representative Dover CorporationCustomer Service RepresentativeSaint Paul, MN$19.75–$21.50 / hourResponsibilities:* Perform contract review on incoming customer purchase orders, to include: pricing, ship dates, bill-to and ship-to addresses, valid CPC part numbers and order quantities* Accurate processing of new and updated customer purchase orders in ESKER optical character recognition program and Oracle ERP System* Create and update customer quotes in Oracle ERP System* Ensure accurate email contacts are entered for sales order acknowledgements, packing slips and invoices* Work collaboratively with the CPC Specialist and Supply Chain to provide customers with accurate shipping dates throughout the order cycle* Process incoming credits, debits, and RMAs accurately and timely utilizing Microsoft CRM and Oracle ERP System* Input order entry complaints into CRM Microsoft system and process to completion* Collaborate with shared services on improvement processes* Manage multiple shared incoming email inboxes* Partner with CPC Specialist to provide exceptional service to internal and external customers* Performs other job duties as assigned to meet business needs. Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, other agents, try to engage with online candidates in an attempt to steal personal and/or financial information.
NewCustomer Service Representative - Order Entry Dover CorpCustomer Service Representative - Order EntryArden Hills, MN$22–$25 / hourFraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. For nearly 50 years, we've been engineering cutting-edge fluid connection technologies that power industries from biopharmaceutical, thermal management (liquid cooling of electronics), medical, industrial, and chemical handling markets.
NewCustomer Service Order Entry specialist Metro SalesCustomer Service Order Entry specialistBurnsville, MinnesotaThe successful candidate will exhibit attention to detail in processing orders, returns on internal and external systems; maintain call, and email volume expectations with a focus on minimal hold time rates. Strive to exceed team goals: calls per day, average talk time on live calls, % of Productivity, service error rates, supply error rates and phone audits.
Customer Service Representative - State Farm Agent Team Member Samantha Ferrell - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberArden Hills, MNI stay deeply involved in my community as a board member for the Twin Cities North Chamber of Commerce, lead the Young Professionals Committee with the White Bear Lake Chamber, and volunteer and foster dogs through local organizations like The Rescue Crew. Team members enjoy a range of competitive perks, including 14 days of paid time off, a life insurance policy and supplemental coverage paid by the agency, a monthly health insurance stipend, a matching retirement account (TBD), a bi-annual clothing allowance, and networking incentives.
Customer Service Representative - State Farm Agent Team Member Jeremy Senn - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberChanhassen, MNAs a Customer Service Representative - State Farm Agent Team Member with Jeremy Senn - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative-Call Center Handi Medical SupplyCustomer Service Representative-Call CenterSt. Paul, MinnesotaHandi Medical Supply is a Top Workplace and we are looking for talent who have a strong desire to live out our mission of enriching lives and serve and consult with our customers in our call center as a Product Specialist. As a Product Specialist, you will enrich lives by: Guiding customers and referral sources through their order for products/services in a fast paced environment.
Customer Service Order Entry specialist Metro Sales IncCustomer Service Order Entry specialistBurnsville, MNThe successful candidate will exhibit attention to detail in processing orders, returns on internal and external systems, maintaining call and email volume expectations, with a focus on minimal hold time rates. • Strive to exceed team goals, including calls per day, average talk time on live calls, productivity, service error rates, supply error rates, and phone audits.
Volunteer Coordinator BenedictineVolunteer CoordinatorSt. Paul (Marian), Minnesota$19–$22 / hourPart timeSalary Range: $19.00- $22.00 hourly Benefits Statement: A robust benefits package is available to eligible associates, designed to meet the needs of every stage of life, including paid time off (PTO), retirement, medical, dental, vision, education assistance, and a variety of additional voluntary benefits. Recruits, interviews, and supervises on-site volunteers to ensure they understand what to report and who to report to when issues/events arise.
TRICARE Customer Service Rep-Alaska residents TriWest Healthcare AllianceTRICARE Customer Service Rep-Alaska residentsMinneapolis, MNFull timeAccurately and professionally answer health care inquiries and provide resolutions to TRICARE beneficiaries & providers over the phone, chat, email or other written correspondence. • Effectively and professionally answer customer inquiries by taking ownership of issues, utilizing sound judgement and the tools at your disposal to resolve customer issues on the initial contact .
Customer Service Supervisor Floor & DecorCustomer Service SupervisorWoodbury, MinnesotaThis position is responsible for the creative workflow process for cashiering, handling product returns, performing basic cash office functions, and providing every customer with an exceptional shopping experience. Medium Work – Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
Customer Service Representative Premium Waters IncCustomer Service RepresentativeMinneapolis, MNIf you want to be part of a growing organization committed to inclusion, development, and quality in everything we do, we invite you to join our Minneapolis Customer Service Team, supporting multiple company branches. Premium Waters, Inc. is a bottled water company focused on providing quality products for our customers while being a positive partner in the communities in which we operate.
Medical Customer Service Biolife Plasma ServicesMedical Customer ServiceMaple Grove, MNFine motor coordination, depth perception, and ability to hear equipment from a distance Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear * 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. What you bring to Takeda: High school diploma or equivalent Ability to walk and/or stand for the entire work shift Will work evenings, weekends, and holidays Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs.
NewLife Enrichment & Volunteer Coordinator English RoseLife Enrichment & Volunteer CoordinatorEdina, MNFull timeThis role plans programs and coordinates volunteers, community partnerships, and special events that help residents stay connected, engaged, and involved in daily life. English Rose is a premier Assisted Living community comprising six intimate residential homes across Edina and Minnetonka, each thoughtfully designed for just six residents.
NewAMR Customer Service Representative - Manufacturing Starkey Hearing Technologies IncAMR Customer Service Representative - ManufacturingEden Prairie, MN$18.14–$24.15 / hourFounded in 1967 by Bill Austin, Starkey is known for our cutting-edge hearing health innovations, industry-leading research and development, and not being afraid to push the edge of what's possible. Our teams come to work each day focused on ensuring people everywhere have the products and services they need to hear better and live better.
Customer Service Representative Apple Ford ShakopeeCustomer Service RepresentativeShakopee, MinnesotaOur dealership has been rated a Top Minnesota Workplace in the Star Tribune for the last 5 years, and we’re looking to add a passionate problem-solver to our winning team and help us continue a legacy of excellence. Apple Autos believes in The Value of our people and The Value of ongoing improvement therefor we offer training programs, scholarships, tuition reimbursement, and career growth and development opportunities.
Administrative Assistant/Customer Service (Eden Prairie, MN -Center for Excellence) Starkey Hearing Technologies IncAdministrative Assistant/Customer Service (Eden Prairie, MN -Center for Excellence)Eden Prairie, MN$20.36–$31.30 / hourAs a world leader in the manufacturing and delivering of advanced hearing solutions, we go to work each day to ensure every person on the planet has the opportunity to hear their very best. Headquartered in Eden Prairie, Minnesota, Starkey has more than 5,000 employees globally, operates 29+ facilities and does business in more than 100 markets worldwide.
Customer Service Representative Graybar Electric Co IncCustomer Service RepresentativeMinneapolis, MNLet us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Customer Service Representative - State Farm Agent Team Member Zach Augustyn - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberWayzata, MNAs a Customer Service Representative - State Farm Agent Team Member with Zach Augustyn - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Medical Customer Service TakedaMedical Customer ServiceMaple Grove, MinnesotaWe offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. Whether someone is looking for extra income, valuable experience, or a schedule that fits a busy life—BioLife welcomes part-time team members just like you.
QuickBooks Education Volunteer WomenventureQuickBooks Education VolunteerSaint Paul, Minnesota1:1 Client Coach: Provide educational coaching to help clients use QuickBooks or other bookkeeping systems, improve accounting habits, review books, understand trends, and prepare for future planning using a “teach-with”, not “do-for” approach. WomenVenture is a Community Development Financial Institution (CDFI) serving women and gender-diverse entrepreneurs (18+) in Minnesota and Western Wisconsin who have been traditionally underserved by mainstream financial systems.
Customer Service Representative - State Farm Agent Team Member Matt Jonza - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberHudson, WIBefore becoming an agent, I owned a mini-golf business and also gained valuable experience working with Wells Fargo — both of which helped shape the leadership, service mindset, and results-driven approach we bring to our agency today. As a Customer Service Representative - State Farm Agent Team Member with Matt Jonza - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.
Volunteer Benedictine Health SystemVolunteerMN$19–$22 / hourA robust benefits package is available to eligible associates, designed to meet the needs of every stage of life, including paid time off (PTO), retirement, medical, dental, vision, education assistance, and a variety of additional voluntary benefits. Recruits, interviews, and supervises on-site volunteers to ensure they understand what to report and who to report to when issues/events arise.
Events and Ministry Coordinator (Onsite, Volunteer) Apartment LifeEvents and Ministry Coordinator (Onsite, Volunteer)Minneapolis, MinnesotaPLEASE READ THE IMPORTANT DETAILS SECTION BELOW BEFORE APPLYING.** We are seeking mission-minded, highly relational, and responsible coordinators who enjoy meeting new people, planning social activities, and helping people experience God's unconditional love. Job Duties and ResponsibilitiesPlan and host 2 events each month for the residents in the apartment community with the purpose of caring for and connecting with residents, connecting residents to one another and to services or local businesses in the wider community.
Customer Service Representative Border States Industries IncCustomer Service RepresentativeMaple Grove, MNObtains orders, provides customers timely follow-up on technical inquiries, maintains reports, actively participate in the marketing and sale of Border States' products and services, resolves customer billing problems, and provides input on product evaluations, code descriptions, inventory management, and pricing development. Obtains orders and provides proactive customer service sales and service functions including order entry, expediting, pricing, returns, coordinate deliveries and follow-up on customer inquiries, as required.
Customer Service Supervisor Border States Industries IncCustomer Service SupervisorMaple Grove, MN$64,000–$96,000 / yearObtains orders, provides customers timely follow-up on technical inquiries, participates in the marketing, planning and sale of Border States' products and services, provides input to sales and marketing on customer needs regarding pricing, products, competition and procedures, resolves customer billing problems, and performs appropriate SAP functions to ensure customer service areas run efficiently and accurately. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers.
NewCustomer Support Specialist - The Toro Company The Toro CompanyCustomer Support Specialist - The Toro CompanyBloomington, MN$52,000–$64,000 / yearBy working a little more during the first few days of the week, TTC employees at our Bloomington HQ are able to start their weekends early and leave by noon on Friday. Recruitment fraud is a potential threat to job seekers, so please be aware that throughout our recruitment process, you'll never be required to pay any fees or disclose personal financial details when applying to TTC opportunities.
Customer Support Specialist II - The Toro Company The Toro CompanyCustomer Support Specialist II - The Toro CompanyBloomington, MN$59,000–$73,000 / yearBy working a little more during the first few days of the week, TTC employees at our Bloomington HQ are able to start their weekends early and leave by noon on Friday. Recruitment fraud is a potential threat to job seekers, so please be aware that throughout our recruitment process, you'll never be required to pay any fees or disclose personal financial details when applying to TTC opportunities.
Representative, Customer Operations RXO IncRepresentative, Customer OperationsMinneapolis, MNPaid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave. Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity.
Manager, Customer Solutions RXO IncManager, Customer SolutionsMinneapolis, MN$70,000–$85,000 / yearPaid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave. Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity.
NewCustomer Solutions Manager Rxo Corporate SolutionsCustomer Solutions ManagerMinneapolis, MinnesotaPaid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave . Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity .
Customer Experience Representative Associate Allina Health SystemCustomer Experience Representative AssociateCoon Rapids, MinnesotaIn addition, Allina Health offers employee resources groups (ERGs) -- voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Learn a little more about what makes our customer experience centers unique: Meet our Care Team members: Customer Experience Center.
NewCustomer Experience Representative Allina Health SystemCustomer Experience RepresentativeCoon Rapids, MinnesotaThe Customer Experience Representative is an intermediate-level role on our career path that offers the opportunity to advance your healthcare career within the Customer Experience Center while building expertise across a variety of specialty care service lines. As a key connection point, you'll deliver seamless scheduling experiences with precision, professionalism, and personalized, exceptional service, helping connect individuals to the right care at the right time in every interaction.
Senior Quality Customer Support Specialist - The Toro Company The Toro CompanySenior Quality Customer Support Specialist - The Toro CompanyBloomington, MNRemote$90,000–$97,700 / yearThrough a strong network of professional distributors, dealers, rental stores and retailers in more than 125 countries, we proudly offer a wide range of products across a family of global brands to help golf courses, professional contractors, underground construction professionals, groundskeepers, agricultural growers, rental companies, government and educational institutions, and homeowners - in addition to many leading sports venues and historic sites around the world. Today, the company is a leading worldwide provider of innovative solutions for the outdoor environment including turf and landscape maintenance, snow and ice management, underground utility construction, rental and specialty construction, and irrigation and outdoor lighting solutions.
Connected Customer Supervisor Floor & DecorConnected Customer SupervisorApple Valley, MinnesotaThis role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e-commerce support, in addition to providing customers with an exceptional shopping experience. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.
NewCustomer Operations Sr Representative Securian Financial Group, Inc.Customer Operations Sr RepresentativeSaint Paul, MN$18.80–$32.69 / hourIf you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by telephone 651-665-5522 (voice), 711 (telecommunications relay), or by email at EmployeeRelations@securian.com. ACS delivers end-to-end administration and client service, supporting the full customer and policy lifecycle with a focus on accuracy, efficiency, and a high-quality customer experience.
Director, Customer Experience Marketing Coloplast CorpDirector, Customer Experience MarketingMinneapolis, MN$172,000–$256,000 / yearThis role requires exceptional communication and collaboration with Product Marketing and Operations to align customer experience execution with product priorities and messaging, and to clearly translate strategy into guidance that enables Operations to design and deliver experiences. The Customer Experience Director is responsible for owning and defining the end‑to‑end customer experience strategy across key customer segments (End User and HCP).
Customer Support I, Customs Compliance Magaya CorporationCustomer Support I, Customs ComplianceMNTeamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Connected Customer Supervisor Floor & Decor Holdings IncConnected Customer SupervisorApple Valley, MN$18–$25.40 / hourMinimum Eligibility Requirements Minimum of 1 year of customer service and cashier supervisory experience or 4 years of customer service experience High school diploma and/or GED Minimum of 2 years of computer experience in a work environment. This role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e-commerce support, in addition to providing customers with an exceptional shopping experience.
NewManager, Customer Solutions RxOManager, Customer SolutionsMinneapolis, MN$70,000–$85,000 / yearPaid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave . Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity .
Service Coordinator Patterson Companies IncService CoordinatorEagan, MN$23.17–$30.13 / hourHas strong organizational and multi-tasking skills, demonstrates sound judgment and excellent decision-making abilities, and shows a great attention to detail. The service coordinator role requires a high level of professional autonomy due to the nature of resource planning in assignment of service technicians to service requests.
Rehabilitation Services Coordinator, Traveling Role Allina Health SystemRehabilitation Services Coordinator, Traveling RoleWoodbury, MinnesotaIn addition, Allina Health offers employee resources groups (ERGs) -- voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. You manage check-in, verify accurate records and demographics, and schedule future appointments—helping ensure a smooth start to each patient’s rehabilitation journey.
Resident Services Coordinator Bigos ManagementResident Services CoordinatorSaint Paul, MinnesotaArrange and assist residents with services such as dry-cleaning, cleaning services, delivering floral arrangements and packages. • Coordinate with the Marketing department to utilize community/resident communication instruments such as social media platforms and on-site message boards/newsletters.
Rehabilitation Services Coordinator Allina Health SystemRehabilitation Services CoordinatorChamplin, MinnesotaIn addition, Allina Health offers employee resources groups (ERGs) -- voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. You manage check-in, verify accurate records and demographics, and schedule future appointments—helping ensure a smooth start to each patient’s rehabilitation journey.
Outside Service Coordinator (Manheim) Cox CommunicationsOutside Service Coordinator (Manheim)Maple Grove, MinnesotaCox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars.
Outside Service Coordinator (Manheim) Cox Enterprises IncOutside Service Coordinator (Manheim)Maple Grove, MN$18.22–$27.36 / hourCox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars.