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Services Coordinator

May include organization-wide support as needed, including but not limited to participation in events, public speaking, fundraising, covering other operational departments, and assisting with Hawaiian Humane's role as a first responder to disasters. Deliver high-level customer service to Hawaiian Humane community members including in volunteer recruitment, training, follow up support, and needs related to department assigned volunteers.

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JOB/POSITION TITLE: Volunteer Services CoordinatorSTATUS: ExemptPRIMARY PURPOSE: Assist in coordinating and evaluating Hawaiian Humane Society's volunteer programs at both Mo'ili'ili Campus and Kosasa Family Campus. This role ensures the organization's needs are met through volunteer support while fostering a positive and enriching experience for volunteers.Reports To: Manager of Volunteer Services Supervises: VolunteersESSENTIAL DUTIES/FUNCTIONS:<ul><li style="vertical-align:baseline">People Care. Ensuring internal and external patrons (employees, volunteers, Hawaiian Humane partners and community members) and their experience are a primary focus. Maintain clear, cooperative, professional, and respectful communication in person, via phone, and through email. Employees are expected to actively support a positive team environment, directly address conflict with the goal of problem solving and appropriately express concerns. This position interacts and collaborates with employees and volunteers at all levels of the organization.</li><li style="vertical-align:baseline">Customer Care. Deliver high-level customer service to Hawaiian Humane community members including in volunteer recruitment, training, follow up support, and needs related to department assigned volunteers. Communicate compassionately, respectfully, and professionally with a diverse audience. Ability to assist emotionally difficult situations with strong communication skills and empathy.</li><li style="vertical-align:baseline">Volunteer Recruitment & Retention. Respond to volunteer inquiries and assist in advancing recruitment strategies. Responsible for aiding in the retention of volunteers by ensuring a quality experience through relationship building, implementation of volunteer retention programs, and organizing volunteer recognition events. Collaborate on engagement opportunities for volunteers throughout the year. Attend community events as a representative of Hawaiian Humane to promote volunteer opportunities as needed. </li><li style="vertical-align:baseline">Volunteer Orientation, Training & Development. Support the onboarding process, including applications, schedule orientations and trainings. Assist program leaders with department-specific volunteer training and development. Coordinate specialized training, safety protocols, and ongoing education. </li><li style="vertical-align:baseline">Program Assessment, Development & Growth. Work with the Volunteer Services Manager to assess and monitor programmatic efficacy and impact by benchmarking and examining retention and engagement. Maintain educational and training materials for internal and external use. Support the creation of the monthly volunteer newsletter. Create and maintain digital orientation and digital training classes, while also working with team members and partners on in-person training class opportunities.</li><li style="vertical-align:baseline">Volunteer Scheduling. As part of the onboarding process, determine each volunteer's regular schedule and coordinate with the relevant department(s). Identify and schedule volunteers to assist staff with special tasks and projects upon request. Assist with organizing group volunteer experiences, scheduling, and coordination. Manage the overall volunteer schedule and make schedule updates as needed.</li><li style="vertical-align:baseline">Volunteer Supervision. Responsible for aiding each department in supervising and engaging with volunteers regularly to ensure volunteers have a positive, quality experience, and are following proper protocol, procedures, and best practices.</li><li style="vertical-align:baseline">Relationship Management. Responsible for resolving issues that volunteers may encounter. Work directly with the appropriate staff member(s) to determine the cause of the issue and resolve the situation. Set expectations of policies and best practices for staff and volunteers and follow up with volunteers and staff regarding any previous issues.</li><li style="vertical-align:baseline">Interdepartmental Communications. Participates in meetings with other members of the department and shares ideas and suggestions designed to improve volunteer programs and the organization as a whole.</li></ul>OTHER DUTIES/FUNCTIONS:<ul><li style="vertical-align:baseline">Operations Support. Work with other departments within the organization to resolve issues of mutual concern and improve operations.</li><li style="vertical-align:baseline">Other Duties as Assigned. May include organization-wide support as needed, including but not limited to participation in events, public speaking, fundraising, covering other operational departments, and assisting with Hawaiian Humane's role as a first responder to disasters.</li></ul>JOB CONDITIONS:<ul><li style="vertical-align:baseline">Work Environment: Indoors and outdoors as needed.</li><li style="vertical-align:baseline">Equipment Use: Computer, database, and telephone systems. Use of all sheltering related animal equipment including tools for containing animals humanely, safely, and securely. Use of Hawaiian Humane Vehicles.</li><li style="vertical-align:baseline">Hours: Based on operational requirements. Shift times are scheduled to support organizational needs and may include evenings, weekends and holidays.</li><li style="text-align:justify">Location: Ability to work at either the Mo'ili'ili Campus or the Kosasa Family Campus based on organizational needs. </li></ul>MENTAL, PHYSICAL & COMMUNICATION DEMANDS:<ul><li style="vertical-align:baseline">Must have strong mediation skills and exercise compassion, patience and tact when working with difficult, emotional or angry people. Requires working with people and animals in a pleasant, courteous and professional manner.</li><li style="vertical-align:baseline">Must have excellent people management skills, able to build a good rapport with people of all ages and be sensitive to the needs of teenagers, the elderly, and people with disabilities.</li><li style="vertical-align:baseline">Must maintain and present proper conduct, personal appearance, and office space as a professional. Includes well-groomed and professional appearance and tidy office areas.</li><li style="vertical-align:baseline">Requires ability to work independently and prioritize multiple tasks.</li><li style="vertical-align:baseline">Requires ability to analyze data.</li><li style="vertical-align:baseline">Requires occasional lifting and carrying up to 30 pounds with or without reasonable accommodations.</li><li style="vertical-align:baseline">Must be able to communicate effectively, both orally and written, when giving presentations, interviews, training and supervision.</li></ul>QUALIFICATION REQUIREMENTS:<ul><li style="vertical-align:baseline">Skills/Knowledge: Must have basic computer knowledge and ease in navigating and utilizing several Microsoft applications such as Outlook, Excel, Word, and PowerPoint. Proficiency in the use of these applications and other graphic design software such as Adobe Photoshop, Adobe Illustrator, Canva, etc. preferred. </li><li style="vertical-align:baseline">Education/Training: College degree or equivalent experience preferred. High School diploma or equivalent required.</li><li style="vertical-align:baseline">Experience: A minimum of one years' experience in a supervisory capacity or similar role working with and overseeing volunteers preferred.</li></ul>The above information on this job description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Hawaiian Humane Society

Volunteer Services Coordinator

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Volunteer Coordinator

Ignite This Ish is a growing nonprofit dedicated to creating accessible, inclusive, and equity-centered digital solutions for marginalized communities. We're looking for a Volunteer Coordinator who believes in tech equity and wants to play a key role in building a values-driven organization from the ground up.

Ignite This Ish is a growing nonprofit dedicated to creating accessible, inclusive, and equity-centered digital solutions for marginalized communities. We’re in an exciting stage of growth and are building a core team of passionate volunteers to help shape our future. We're looking for a Volunteer Coordinator who believes in tech equity and wants to play a key role in building a values-driven organization from the ground up. If you're a people person, organized, and passionate about fostering community, we’d love to connect. What You’ll Do <ul><li>Help manage and grow our volunteer team </li><li>Schedule and host onboarding calls with new volunteers </li><li>Track engagement and help create a meaningful volunteer experience </li><li>Coordinate between project leads and volunteers to ensure smooth communication </li><li>Assist with outreach and promotion of new volunteer opportunities </li></ul>What We’re Looking For <ul><li>Strong communication and organizational skills </li><li>Passion for equity, tech access, and social justice </li><li>Experience in volunteer management or people operations (a plus, not required) </li><li>Excitement about working with a small and collaborative team </li></ul>This is a great opportunity for someone who wants to gain leadership experience, help shape internal systems, and be part of something meaningful from the beginning.

Ignite This Ish

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INTEGRATED

Education Coordinator

We are seeking a dedicated individual to coordinate and oversee Catholic religious education programs for the military community at Schofield Barracks. Please note: Candidates selected for an interview will be required to provide supporting documents, such as degree certificates, transcripts, and professional certifications.

Catholic Religious Education Coordinator – $20 p/h commensurate with experience – Schofield Barracks, HawaiiThe RoleAre you experienced in Catholic religious education within a military chapel setting? Do you have a strong understanding of Catholic doctrine and a desire to support the spiritual growth of military families?We are seeking a dedicated individual to coordinate and oversee Catholic religious education programs for the military community at Schofield Barracks.If you are committed to fostering the spiritual development of military families and meet the qualifications outlined above, we encourage you to apply for this meaningful opportunity.Apply now to make a lasting impact on the faith journey of our military community.This is a part-time, 1099 contract position.Please note: Candidates selected for an interview will be required to provide supporting documents, such as degree certificates, transcripts, and professional certifications.Position contingent upon contract award.Key Responsibilities:<ul><li>Develop and manage comprehensive Catholic religious education programs for children, youth, and adults.</li><li>Coordinate sacramental preparation classes, including First Communion and Confirmation.</li><li>Recruit, train, and supervise volunteer catechists and support staff.</li><li>Collaborate with chaplains and other religious education coordinators to ensure program alignment with Catholic teachings.</li><li>Maintain records of program participation and sacramental preparation.</li><li>Ensure compliance with the Archdiocese for the Military Services' guidelines and requirements.</li></ul>The PersonWe are looking for someone who:<ul><li>Holds a Bachelor's degree in Christian Religious Education or a related ministry field from an accredited university. Alternatively, a Bachelor's degree in another field combined with equivalent experience in a military chapel environment is acceptable.</li><li>Possesses a Catechetical Certification from the Archdiocese for the Military Services or is willing to obtain it within 90 days of hire.</li><li>Has a minimum of two years of experience in a military chapel environment, particularly in Catholic religious education or youth-oriented programs.</li><li>Demonstrates a strong understanding of Catholic doctrine and teachings.</li><li>Exhibits excellent organizational and communication skills.</li><li>Is capable of working collaboratively with chaplains, volunteers, and military families.</li></ul>#ecruit

Ecruit

Catholic Religious Education Coordinator

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Operations Coordinator

There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization. Help to plan and execute programs, activities and events, on and off U.S. military installations, ensuring sufficient volunteer coverage and supplies, and support Center Operations Specialists and higher level colleagues’ evaluations of USO Center operations and program delivery.*.

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Why join our team?With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job – it's a calling, and we believe in doing what you love and loving what you do.Don’t take our word for it. The external “Great Place To Work” survey found that:<ul><li>The USO is a Certified Great Place to Work 2023-2024</li><li>93% feel good about the ways we contribute to the community.</li><li>93% are proud to tell others they work here.</li><li>88% feel their work has special meaning: this is not "just a job."</li><li>89% feel that when you join the company, you are made to feel welcome.</li><li>91% feel people here are treated fairly regardless of their race.</li><li>87% feel people here are treated fairly regardless of their gender.</li></ul>The Center Operations Coordinator position assists in a wide variety of tasks related to operating and maintaining one or more Centers, delivering valuable, fun and creative programs, events and activities at locations surrounding the Center(s). The position also assists in creating and maintaining a clean, warm, inviting and friendly environment for troops. It may assist with volunteers and social media communications and have light administrative and cash-handling responsibilities.Principal Duties and Responsibilities (*Essential Duties)<ul><li>Meet and welcome guests, and orient them to the Center and its offerings, amenities, tours, classes, programs and services. Serve as a knowledgeable operations and programs resource and provide troops high quality and friendly customer service in a variety of areas, including in providing relevant, informative travel advice and complaint resolution.*</li><li>Assist with operational procedures, including opening and/or closing, key control, Emergency Preparedness Plan compliance, and ensuring safety and security protocol adherence.*</li><li>Monitor and maintain readiness and availability of the Center, and its activity and lounge areas. Maintain standards of cleanliness for all facilities and equipment. Monitor and ensure the operability of facilities and equipment, and monitor supply inventory and replenish stock.*</li><li>Help to plan and execute programs, activities and events, on and off U.S. military installations, ensuring sufficient volunteer coverage and supplies, and support Center Operations Specialists and higher level colleagues’ evaluations of USO Center operations and program delivery.*</li><li>Assist with communicating Center operations and programs to create awareness by creating flyers, brochures and posters, etc., and by communicating with local media representatives. May assist with Center’s social media presence by maintaining the Center’s website, and updating social media channels with content about Center programs, activities and events. Ensures that the Center’s social media content adheres to USO guidelines.</li><li>Answer and screen incoming telephone calls. Review and respond to email. Produce and maintain reports, files and databases.</li><li>May guide, train and act as a resource for volunteers and serve as a point of contact for collecting and maintaining their service records. May process cash or credit card sales.</li><li>May be required to operate a USO or personal motor vehicle.</li><li>Other duties as assigned, including backfilling for Center Operations Specialists, or other positions, as directed by senior leaders.</li></ul>Job Specifications<ul><li>High school diploma or equivalent.</li><li>0-2 years work experience in an administrative, event management, marketing support, retail, customer service, recreation facility or related role. Relevant experience in a not-for-profit, military, multicultural and/or global organization preferred.</li><li>Strong interpersonal, customer service and problem-solving skills. Able to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.</li><li>Must be punctual, organized, and self-motivated, with the ability to quickly and easily adapt to changing organizational needs. Must show initiative, self-motivation, and attention to detail. Ability to quickly and easily adapt to changing organizational needs.</li><li>Able to achieve desired results while working collaboratively in a team environment.</li><li>Demonstrated proficiency in written and oral communications.</li><li>General knowledge of military community preferred.</li><li>Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.</li><li>Working knowledge of basic business functions. Able to perform basic math and follow proper cash/donation handling and reporting procedures.</li><li>General knowledge of safe food handling and storage practices.</li><li>Ability to design & format promotional materials (i.e. brochures, flyers, posters, etc.). Working knowledge of print/production process preferred.</li><li>Proficiency using computers and various software, applications, and programs including Microsoft Office Suite, and social media platforms. Familiarity with Digital Cheetah, desktop publishing software and gaming programs preferred.</li><li>Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license.</li><li>Ability to obtain and maintain a valid United States passport and valid foreign driver’s license* (in applicable locations/regions)</li><li>Must be a strong advocate of the USO’s mission.</li></ul>Details<ul><li>This position is located in Schofield Barracks. Preference will be given to local candidates within commuting distance to the location.</li><li>The hourly rate for this position is $17.25 - 21.56 per hour.</li><li>Resume and cover letter are required for full consideration.</li><li>Background check – education, criminal and driving required.</li><li>The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.</li></ul>If that’s not enough to convince you, here are some direct quotes from employees:<ul><li>The organization truly cares about the people who work here.</li><li>I have been with the USO for 4 years and have consistently been able to grow in my knowledge and position. It is a fun place to work and my work/life balance is manageable. The way the organization has handled COVID has been top notch - I never felt fearful that I would lose my job or be put in a situation where I did not feel safe. The benefits are great - PTO and 401k matching are top level.</li><li>There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization.</li><li>Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for.</li><li>The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work.</li><li>The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of.</li></ul>#theUSOApply today. Join the mission. Join Team USO.

Center Operations Coordinator

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Volunteer Education Jobs in Hawaii

Hawaiian Humane Society

Ignite This Ish

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