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Our nationwide reach is powered by a family of trusted brands that include: Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon. Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Overview:
Inspire Community. Support Patients. Coordinate with Heart. We are seeking a compassionate and organized part-time Volunteer Coordinator to join our hospice care team. In this vital role, you will recruit, train, supervise, and support volunteers who provide essential services to patients and families. As a key member of the interdisciplinary team, you will be the voice and advocate for volunteers while ensuring the program aligns with federal hospice regulations and community needs.  Key Responsibilities<ul><li>Supervise all volunteer activity within the designated service area.</li><li>Maintain compliance with the Medicare Hospice Conditions of Participation 5% volunteer requirement.</li><li>Assess patient and family needs for volunteer services and coordinate appropriate placements.</li><li>Recruit, train, and retain Administrative, Direct Care, Vigil, and Bereavement volunteers.</li><li>Facilitate volunteer orientation and annual training requirements.</li><li>Ensure completion of health screening requirements (e.g., TB tests, health questionnaires).</li><li>Serve as liaison between volunteers and staff to promote strong communication.</li><li>Represent the volunteer program at interdisciplinary team meetings and in the community.</li><li>Maintain accurate and up-to-date volunteer records, including visit documentation, evaluations, and monthly statistics.</li><li>Participate in the hospice’s quality assessment and performance improvement activities.</li><li>Support volunteers with regular communication and mentoring.</li><li>Serve as a backup volunteer when needed.</li><li>Assist with reviewing and updating volunteer policies and procedures.</li></ul>

About You:
Qualifications – What You'll Bring:<ul><li>CPR certification required</li><li>Valid driver’s license, reliable transportation, and current auto insurance required</li><li>Deep understanding of hospice philosophy and the emotional needs of terminally ill patients and their families</li><li>Ability to build rapport with volunteers, staff, and community partners</li><li>Strong organizational and record-keeping abilities</li><li>Excellent verbal and written communication skills</li><li>Proficiency in public speaking and group facilitation</li><li>Flexible, empathetic, and capable of working independently and collaboratively</li><li>Competent in Microsoft Office and other basic office equipment</li></ul>Preferred Experience (Not Required):<ul><li>Bachelor’s degree preferred or at least four years of related experience</li><li>Previous experience in healthcare, hospice, or volunteer administration</li></ul>

We Offer:
Benefits for All Associates (Full-Time, Part-Time & Per Diem):<ul><li>Competitive Pay</li><li>401(k) with Company Match</li><li>Career Advancement Opportunities</li><li>National & Local Recognition Programs</li><li>Teammate Assistance Fund</li></ul> Additional Full-Time Benefits:<ul><li>Medical, Dental, Vision Insurance</li><li>Mileage Reimbursement or Fleet Vehicle Program</li><li>Generous Paid Time Off + 7 Paid Holidays</li><li>Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)</li><li>Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)</li><li>Free Continuing Education Units (CEUs)</li><li>Company-paid Life & Long-Term Disability Insurance</li><li>Voluntary Benefits (Pet, Critical Illness, Accident, LTC)</li></ul> Be the Heart Behind the Care. Apply today to become a Volunteer Coordinator and lead a program that brings hope, comfort, and companionship to patients and families during their most critical

Legalese:
<ul><li>This is a safety-sensitive position</li><li>Employee must meet minimum requirements to be eligible for benefits</li><li>Where applicable, employee must meet state specific requirements</li><li>We are proud to be an EEO employer</li><li>We maintain a drug-free workplace</li></ul>

Location:
Gentiva Hospice

Our Company:
<img alt="" height="135" src="https://gentivahs.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=296940&hashed=-1780832679" width="351"/> At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Our nationwide reach is powered by a family of trusted brands that include:<ul><li>Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon</li><li style="margin:0px;color:black">Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care</li><li style="margin:0px;color:black">Home health care: Heartland Home Health</li><li style="margin:0px;color:black">Advanced illness management: Illumia Health</li></ul> With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

Gentiva Hospice

Part-time Hospice Volunteer Coordinator

Communication Skills

Dental Insurance

Diabetes

Disability Insurance

Documentation

Driver's License

Federal Laws and Regulations

Healthcare

Home Care

Hospice Care

Maintain Compliance

Medicare

Mentoring

Microsoft Office

Needs Assessment

Office Equipment

Organizational Skills

Palliative Care

Patient Assessment

Performance Management

Philosophy

Presentation/Verbal Skills

Statistics

Team Player

Telemedicine

Terminally Ill

Tuition Fees

Vision Plan

Volunteer Management

Writing Skills

[AW]-iCims

Requirements of the volunteer position: Volunteers shall perform shift duty 48 hours per month on a shift of their choice to remain on the department roster. This position requires no previous experience with fire department responsibilities; however, it does require a strong commitment to assist the fire department and a desire to learn and retain fire department training.

Volunteer Firefighter RequirementsAfter completing the volunteer training program, pay starts at $7 per call.The Town of Southern Pines seeks qualified Volunteer Firefighters for the Southern Pines Fire Department. This position requires no previous experience with fire department responsibilities; however, it does require a strong commitment to assist the fire department and a desire to learn and retain fire department training.Qualified applicants will complete an approximately 48-hour in-house orientation and training academy. Individuals will have 3 months to complete in-house training.Requirements of the volunteer position:<ul><li>Volunteers shall perform shift duty 48 hours per month on a shift of their choice to remain on the department roster.</li><li>Volunteers shall maintain 36 hours of training per year to remain on the department roster.</li><li>Ability to perform specific movements (walk, run, climb, stoop, bend, jump, etc.)</li><li>Ability to lift, carry, and handle items (to include weight limits for “constantly”, “regularly”, and “occasionally” frequently.</li></ul>Qualified applicants shall pass a background check and drug screen before becoming a department member.Benefits for Volunteer Members:<ul><li>Call Response Compensation after a six-month probation period</li><li>Workers Compensation Coverage</li><li>NC Firefighter and Rescue Workers Pension Fund</li><li>NC Association of Rescue and EMS Membership</li><li>Southern Pines Volunteer Fire Department Pension</li></ul>The Town of Southern Pines is an Equal Opportunity Employer

Town of Southern Pines

Volunteer Firefighter

Firefighting

Retirement Funds

Training Program

clearcompany

Should a housekeeper not be available, and a dirty room is needed for house guests, the Guest Services position will take necessary steps to ensure the room is cleaned. · Assists with in house conference services to include Shadowlawn, organization, inventory, preparing signage, CMH proper set ups and breakdowns and A/V assistance.

Overview:
Description:The Clara McLean House Guest Services/Referral Specialist is the primary contact for guests for Clara’s House. This is a professional position that interacts with guests daily and is responsible for the overall safe and efficient operation of the house. While on duty, this position oversees processes related to guest stays, and is responsible for implementing house policies/procedures, guest rules, all in conjunction with and providing support to the House Manager.

Responsibilities:
Job Responsibilities Guest Services· Coordinates guest transportation to hospital via courtesy van or consultation with FirstHealth Security.· Primary point of contact for discount lodging services which includes assisting families with hotel reservations when they cannot be accommodated at CMH.· Champion for employee engagement and satisfaction projects as requested, Baking Brigade and Souper Monday.· Be available to talk with and assist guests.· Maintain in strict confidence all information and conversations regarding patients and families.· If necessary, remove guests that are inappropriate for the setting in collaboration with House Manager or Director and FirstHealth Security staff. Personnel/Volunteer/Vendor Management:· Prepare Housekeeper duties daily checklist· Maintain communication system between shifts and attend scheduled staff meetings.· Provide House Volunteer assistance and direction as needed in absence of Volunteer Coordinator.· Maintain positive relationships with vendors, contractors, following through with visit and outcome details with House Manager. Operations Management:· Assume comprehensive daily operations lead as directed or in in absence of House Manager.· Process qualified guest referrals from hospital navigators and nurses, and if rooms are not available, discuss appropriate action with House Manager or Director.· Build and maintain positive working relationships with all referral sources within FH and with outside clinics.· Register and check out guests, maintain registration system accuracy.· Provide daily financial reporting to Foundation· Request pantry order weekly from food and nutrition, keep inventory updated, and stock items in appropriate areas.· Assists with in house conference services to include Shadowlawn, organization, inventory, preparing signage, CMH proper set ups and breakdowns and A/V assistance.· Maintain the Gift in Kind log, following thank you process for each donation.· Coordinate cleaning of rooms after check-out working with housekeeper.· Should a housekeeper not be available, and a dirty room is needed for house guests, the Guest Services position will take necessary steps to ensure the room is cleaned.· Answer and stay in wireless telephone contact during entire shift.· Communicate safety or out of service issues with guests and staff promptly using signage, verbal, and/or written warnings.· Submit work orders for house repairs and handle routine cleaning, maintenance and repairs, as necessary. Routine cleaning duties are outlined in the shift checklist.· Notify House Manager of any accidents, problems, or unusual happenings.· In absence of House Manager, responsible person in case of emergency or fire. Knowledge of emergency/safety systems crucial in being able to direct guests to safety.· Implement weekend closure duties.  Additional skills:· HHK - Guest registration system/database, room key card system, computers, phone system, copier/scanner/fax. Flexible, yet capable of directing guests and enforcing policies.· Ability to work overnight or swing shift to fill in vacant shifts

Qualifications:
Qualifications:Excellent written, verbal, and interpersonal communication skills are required. Ability to react calmly and adjust in an ever-changing environment while displaying a professional and positive attitude. Need to be able to convey a warm sense of hospitality as the frontline employee providing a high level of customer service. Excellent critical thinking skills. Highly organized. Advanced computer literacy. References are required. Education/formal training/licensure/certification experience:· High School graduate; college degree preferred.· Minimum 3 years combined experience in healthcare, social services, hospitality services or facility management.· References required

FirstHealth of the Carolinas, Inc.

Guest Services Referral Specialist

Audiovisual

Calendar Management

Cellular Telephone

Communication Systems

Community and Social Services

Copying Machines

Customer Support/Service

Document Scanners

Facilities Management

Fax Machines

Funding

High School Diploma

Hospital

Hospitality and Tourism

Hotel Reservation

Housekeeping/Cleaning

Interpersonal Skills

Maintenance Services

Nursing

Nutrition

Operations

Operations Management

Policy Development

Policy Implementation

Procedure Implementation

Safety Systems

Social Work

Systems Maintenance

Vendor/Supplier Management

Vendor/Supplier Relations

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Part-time Hospice Volunteer CoordinatorGentiva Hospice

Volunteer FirefighterTown of Southern Pines

Guest Services Referral SpecialistFirstHealth of the Carolinas, Inc.

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