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COMMUNITY NAME: Sunrise at Five Forks Job ID: 2026-242034 JOB OVERVIEW: The Activities and Volunteer Coordinator (AVC) is responsible for developing and leading a successful and engaging resident centered activity and volunteer program for the whole Sunrise Senior Living community. As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description, understand the key essential duties for safety and regulatory compliance, and successfully complete the Driver Training.

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When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

COMMUNITY NAME:
Sunrise at Five Forks

Job ID:
2026-242034

JOB OVERVIEW:
The Activities and Volunteer Coordinator (AVC) is responsible for developing and leading a successful and engaging resident centered activity and volunteer program for the whole Sunrise Senior Living community.

RESPONSIBILITIES & QUALIFICATIONS:
  <h2 style="font-size:12pt;font-weight:bold">Essential Duties</h2>As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:<h3 style="font-size:11pt;font-weight:bold">Activities Program</h3><ul><li style="font-size:10pt">Maintain a balanced resident centered activity program for the whole Sunrise community according to the Programming Calendar guidelines and Live with Purpose/Dimension of Wellness Standards.</li><li style="font-size:10pt">Assess, plan, and manage facilitation of a comprehensive activities program utilizing team members and volunteers.</li><li style="font-size:10pt">Recruit entertainers and schedule special events.</li><li style="font-size:10pt">Prepare and review the activity calendar and newsletter with the Executive Director (ED) prior to submitting for printing.</li><li style="font-size:10pt">Coordinate with other department coordinators to ensure that all equipment and supplies are available for routine activities and special events.</li><li style="font-size:10pt">Plan, coordinate, and facilitate appropriate mixed group (assisted living/long term care and reminiscence) activities.</li><li style="font-size:10pt">Conduct regularly scheduled and specialized activities in the Reminiscence Neighborhood three times weekly, while maintaining a daily presence in the neighborhood.</li><li style="font-size:10pt">Provide support to the Reminiscence Coordinator (RC)/Resident Care Coordinator (RCC) on the development of the reminiscence calendar and coordinate programs and events that can be enjoyed by both assisted living/long term care and reminiscence residents.</li><li style="font-size:10pt">Coordinate with other department coordinators to update resident’s Individualized Service Plan (ISP).</li><li style="font-size:10pt">Ensure compliance of all federal, state/provincial, and local laws and regulations as applicable.</li><li style="font-size:10pt">Maintain a robust public relations program in support of the activities programming and community operations.</li><li style="font-size:10pt">Delegate daily care of any animals and/or plants within the activities program and services, as well as maintenance of records related to this care.</li></ul><h3 style="font-size:11pt;font-weight:bold">Volunteer and Community Focus</h3><ul><li style="font-size:10pt">Network in the local community in partnership with other department coordinators to establish and develop a relationship with local businesses, organizations, and schools to build and maintain a volunteer base for the community.</li><li style="font-size:10pt">Manage and implement a consistent volunteer orientation and training program and record according to Sunrise and state/provincial specific standards.</li><li style="font-size:10pt">Implement a volunteer recognition program and facilitate the program on a regular basis for volunteer appreciation and recognition.</li><li style="font-size:10pt">Involve families, residents, and community volunteers to participate as a regular part of the activity program with the assistance of the Executive Director.</li><li style="font-size:10pt">Train team members with the assistance of other department coordinators about how to use their talents and live the values as part of each resident’s daily activity program.</li><li style="font-size:10pt">Train team members Smile (Check-ins and Messaging).</li><li style="font-size:10pt">Manage Smile quality reports.</li><li style="font-size:10pt">Manage programming Key Performance Indicators (KPI) dashboard.</li><li style="font-size:10pt">Involve families connection with Smile app.</li></ul><h3 style="font-size:11pt;font-weight:bold">Resident Focus</h3><ul><li style="font-size:10pt">Review, read, notate, and initial the Daily Log to document and learn about pertinent information and any resident’s physical and behavioral changes.</li><li style="font-size:10pt">Refer to the Resident Profile and Addendums for every new resident.</li><li style="font-size:10pt">Assess the resident’s specific social needs.</li><li style="font-size:10pt">Develop an individualized program of activities of focused care.</li><li style="font-size:10pt">Schedule, communicate, facilitate and record monthly Resident Counsel Meetings.</li><li style="font-size:10pt">Ensure each resident’s Memory Box is completed within two (2) weeks of move-in.</li></ul><h3 style="font-size:11pt;font-weight:bold">Financial Management</h3><ul><li style="font-size:10pt">Assist in the presentation and value of Sunrise’s products and services for our residents, families, team members, and targeted referral sources.</li><li style="font-size:10pt">Assist the Executive Director in completing the annual community budget.</li><li style="font-size:10pt">Understand and manage the department budget to include labor/labour and other expenses and its impact on the community’s bottom line.</li><li style="font-size:10pt">Review monthly financial statements and implement plans of action around deficiencies.</li><li style="font-size:10pt">Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls.</li><li style="font-size:10pt">Coordinate with the community team to achieve maximum staff economies and cross training when applicable.</li><li style="font-size:10pt">Understand the internal cost associated with all Sunrise resident care programs.</li></ul><h3 style="font-size:11pt;font-weight:bold">Quality Assurance and Regulatory Compliance</h3><ul><li style="font-size:10pt">Ensure that the community follows all federal, state/provincial, and local laws and regulations and Sunrise standards, policies, and procedures as it pertains to resident care and services.</li><li style="font-size:10pt">Strive for excellent quality care and service delivery as measured in the Quality Assurance (QA) process.</li><li style="font-size:10pt">Develop and implement appropriate plans of action to correct identified deficiencies in compliance with Sunrise expectations for QA Audits and other regulatory compliance.</li><li style="font-size:10pt">Partner with leadership team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety and promoting Risk Management programs and policies.</li></ul><h3 style="font-size:11pt;font-weight:bold">Training, Leadership and Team Member Development</h3><ul><li style="font-size:10pt">Manage the department, including, but not limited to, recruiting, hiring, training, coaching, and disciplining.</li><li style="font-size:10pt">Partner in the delivery and participation in Sunrise University Training and self-study programs during the required timeframe.</li><li style="font-size:10pt">Develop a working knowledge of state/provincial regulations and ensure compliance through supervising and coaching team members.</li><li style="font-size:10pt">Achieve the Team Member Engagement goals and actively lead in the Engagement Improvement Planning sessions.</li><li style="font-size:10pt">Complete team member and volunteer staffing and scheduling according to operational and budgetary guidelines.</li><li style="font-size:10pt">Perform daily review of timekeeping practices and payroll reports to ensure all hours worked are recorded and appropriately paid.</li><li style="font-size:10pt">Conduct timely performance appraisals with meaningful conversations.</li><li style="font-size:10pt">Hold team accountable, corrects actions when necessary, and documents.</li><li style="font-size:10pt">Attend regular meetings; Stand Up, Cross Over, Department Head, Town Hall, Quality Improvement, and others as directed by the ED.</li><li style="font-size:10pt">Keep abreast of professional developments in the field by reading and attending conferences and training sessions.</li><li style="font-size:10pt">Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.</li><li style="font-size:10pt">Perform other duties as assigned.</li></ul><h2 style="font-size:12pt;font-weight:bold">Core Competencies</h2><ul><li style="font-size:10pt">Ability to handle multiple priorities.</li><li style="font-size:10pt">Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests</li><li style="font-size:10pt">Possess written and verbal skills for effective communication and the ability to facilitate small group presentations</li><li style="font-size:10pt">Competent in organizational and time management skills, and the ability to coordinate and plan for event planning</li><li style="font-size:10pt">Demonstrate good judgment, problem solving and decision-making skills</li></ul><h2 style="font-size:12pt;font-weight:bold">Experience and Qualifications</h2>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.<ul><li style="font-size:10pt">One (1) year experience preferred in assisted living, long term care, or experience/exposure to the senior population</li><li style="font-size:10pt">Ability to lead and motivate volunteers and team members for their involvement in social events and various activities</li><li style="font-size:10pt">One (1) year supervisory and management experience which may include volunteer and staff recruitment, coordination and training, coaching, performance management, and responsibility of daily department operations</li><li style="font-size:10pt">Maintains a current applicable driver’s license to drive Sunrise vehicles provided, with an acceptable driving record in accordance with applicable regulations and Sunrise policy</li><li style="font-size:10pt">Demonstrates proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications</li><li style="font-size:10pt">Ability to work weekends, evenings, and flexible hours to be available for our customers at peak service delivery days and times</li><li style="font-size:10pt">As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description, understand the key essential duties for safety and regulatory compliance, and successfully complete the Driver Training</li></ul>

ABOUT SUNRISE:
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include:<ul><li>Medical, Dental, Vision, Life, and Disability Plans</li><li>Retirement Savings Plans</li><li>Employee Assistant Program / Discount Program</li><li>Paid time off (PTO), sick time, and holiday pay</li><li>myFlexPay offered to get paid within hours of a shift</li><li>Tuition Reimbursement</li><li>In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.</li><li>Some benefits have eligibility requirements</li></ul>Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®

PRE-EMPLOYMENT REQUIREMENTS:
Sunrise considers the health and safety of its residents, family members, and team members among its highest priorities. Employment with Sunrise is contingent upon successful completion of required pre-employment screenings and health evaluations in accordance with applicable federal, state, and local laws. Covid 19 and Influenza vaccination may be required if mandated by applicable federal, state, and local laws and authorities. 

COMPENSATION DISCLAIMER:
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

Sunrise Senior Living

Activities & Volunteer Coord.

Administrative Skills

Assisted Living

Budget Management

Budgeting

Calendar Management

Coaching

Communication Skills

Community Programs

Conferences

Driver's License

Event Management

Financial Management

Financial Statements

Internet Service Providers

Leadership

Long-Term Care

Maintain Compliance

Memory Hardware

Multitasking

Newsletter

Operations

Operations Guidelines

Organizational Skills

People Management

Performance Management

Performance Metrics

Performance Reviews

Presentation/Verbal Skills

Printing

Problem Solving Skills

Project/Program Coordination

Project/Program Management

Provincial Laws and Regulations

Public/Media/Press/Analyst Relations

Quality Assurance

Quality Assurance Methodology

Quality Management

Quality Metrics

Record Keeping

Regulations

Regulatory Compliance

Reporting Dashboards

Risk Management

Safety Compliance

Safety/Work Safety

Service Delivery

State Laws and Regulations

Team Lead/Manager

Time Management

Training Program

Training/Teaching

Vehicle Driving

Volunteer Management

Writing Skills

[AW]-iCims

HOUR

The Evening Hospitality Community Coordinator helps create a welcoming, structured, and supportive environment during evening hours at Promise Haven, a transitional housing program serving families navigating homelessness. This role focuses on hospitality, relationship-building, volunteer engagement, smooth household flow, and fostering a culture of community and belonging as families return from work, school, and daily responsibilities.

Evening Hospitality & Community Coordinator (Part-Time)Family Promise of Gwinnett – Promise HavenAt Family Promise of Gwinnett, we believe families thrive when surrounded by community, belonging, hospitality, and encouragement. We are seeking an Evening Hospitality & Community Coordinator who will help create a warm, structured, and uplifting evening environment where families feel seen, respected, and supported.This is more than a job. It is an opportunity to help create the kind of community families can count on while they work toward stability and housing success.About the Role:The Evening Hospitality Community Coordinator helps create a welcoming, structured, and supportive environment during evening hours at Promise Haven, a transitional housing program serving families navigating homelessness. This role focuses on hospitality, relationship-building, volunteer engagement, smooth household flow, and fostering a culture of community and belonging as families return from work, school, and daily responsibilities.This position serves as an important bridge between daytime programming and overnight care by helping create a warm, calm, and connected evening experience. The Coordinator balances hospitality with compassionate accountability while helping families feel respected, supported, and encouraged in their progress.This role is relational and fast-paced, requiring strong communication skills, organization, emotional intelligence, and the ability to lead with both warmth and consistency. Schedule<ul><li>5:45 PM – 9:15 PM</li><li>3–4 evenings per week (including weekends)</li><li>Consistent assigned schedule</li><li>Shift swaps allowed with advance approval and confirmed coverage</li></ul>Compensation<ul><li>$12–$15 per hour, based on experience</li><li>Part-time evening role</li></ul>What You’ll Do:Create a Culture of Hospitality & Belonging<ul><li>Welcome families, volunteers, donors, and guests with warmth and professionalism</li><li>Help create a home environment where people feel safe, valued, and encouraged</li><li>Foster connection and positive relationships among families, volunteers, and staff</li><li>Model kindness, calmness, and respect in daily interactions</li><li>Help ensure every evening reflects our culture of community and belonging</li></ul>Encourage Families Through Evening Support<ul><li>Support smooth evening check-ins and transitions</li><li>Offer encouragement and positive reinforcement to families in their progress</li><li>Help maintain a peaceful and structured environment that supports growth and stability</li><li>Use trauma-informed approaches when navigating concerns or challenges</li><li>Support parents in maintaining safe supervision of children</li></ul>Engage Volunteers & Build Community<ul><li>Guide evening volunteers serving meals, fellowship, or projects</li><li>Help volunteers feel welcomed, prepared, and connected to the mission</li><li>Record volunteer hours, engagement, and service activity in the database</li><li>Prepare thank-you cards and appreciation outreach that reflects gratitude and belonging</li></ul>Support Household Operations<ul><li>Oversee evening meal flow alongside volunteers</li><li>Help maintain organized, clean, and welcoming common spaces</li><li>Communicate notable concerns, incidents, or needs to overnight staff and leadership</li><li>Report supply or maintenance needs promptly</li><li>Carry out additional responsibilities as assigned by supervisor</li></ul>Who You Are<ul><li>Warm, relational, and hospitality-minded</li><li>Strong communicator who enjoys working with people</li><li>Organized, dependable, and emotionally steady</li><li>Able to hold healthy boundaries with compassion</li><li>Encouraging and solutions-oriented</li><li>Passionate about helping families thrive through community support</li><li>Experience in nonprofit, hospitality, volunteer engagement, or residential settings preferred</li></ul>Why Join Family Promise of Gwinnett?<ul><li>Be part of meaningful work that helps families rebuild their future</li><li>Join a mission-driven team centered on dignity and encouragement</li><li>Help create a place where families feel they belong</li><li>Make a difference every evening through consistency, care, and connection</li></ul>How to Apply:If you are passionate about making a difference in the lives of families experiencing homelessness, we encourage you to apply. Please submit your resume and a cover letter detailing your interest and relevant experience to Andrea McMahon at amcmahon@familypromisegwinnett.ogFamily Promise of Gwinnett is an equal opportunity employer and encourages applications from individuals of all backgrounds and experiences.

FAMILY PROMISE OF GWINNETT COUNTY

Evening Hospitality Community Coordinator

Community Support

Fellowship

Homeless Services

Intelligence Agencies

Nonprofit

Operational Support

Gethired

Assist our Office Staff with many administrative duties and our Volunteer Coordinator in gathering information for monthly reports, initial survey calls, filing, data entry. If interested in this role, please visit our website at www.homewithfamily.com/volunteer.

Family Hospice is currently looking to fill administrative/clerical roles. Assist our Office Staff with many administrative duties and our Volunteer Coordinator in gathering information for monthly reports, initial survey calls, filing, data entry. Must be 18 or older. If interested in this role, please visit our website at www.homewithfamily.com/volunteer.

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Activities & Volunteer Coord. Sunrise Senior Living

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