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Ability to lead the life enrichment component of the Reminiscence program by connecting residents with Life Skills and other life enrichment activities that meet their unique preferences, abilities, and basic human needs. Job ID: 2026-240905 JOB OVERVIEW: The Life Enrichment Manager is responsible for consistently engaging residents in familiar routines of daily living through personalized Life Skills that “Create Pleasant Days” for residents.

:
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

Job ID:
2026-240905

JOB OVERVIEW:
The Life Enrichment Manager is responsible for consistently engaging residents in familiar routines of daily living through personalized Life Skills that “Create Pleasant Days” for residents. Life Skills are familiar tasks that residents enjoyed doing in the past that can still bring a sense of success, meaning, and purpose in the present. The Life Enrichment Manager is responsible for designing Life Skills to reflect each resident’s past interests and for providing them with encouragement, prompts, and hands on assistance. The Life Enrichment Manager is responsible for demonstrating the Mission for Sunrise, “To champion quality of life for all seniors” in the Reminiscence neighborhood in accordance with federal, state/provincial, and local laws, standards, and regulations, and Sunrise policies to promote the highest degree of quality care and services to our residents.

RESPONSIBILITIES & QUALIFICATIONS:
  <h2>Essential Duties</h2>As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:<h3>Life Skills Program</h3><ul><li>Evaluate resident’s interest and involvement in Life Skills.</li><li>Develop Life Skills tailored to each resident’s unique needs and abilities.</li><li>Engage residents in Life Skills throughout the day and evening.</li><li>Ensure that every resident has an opportunity to engage in Life Skills or other life enrichment activities daily.</li><li>Review resident profile and the Individualized Service Plan (ISP) and spend time talking with residents and family members to determine the best Life Skill or life enriching activity for each resident.</li><li>Ensure the Life Skill is included on the demographic profile of each resident and apply the information by being responsible for implementing, leading, and motivating others in the appropriate Life Skill for the residents in partnership with the Reminiscence Coordinator (RC).</li><li>Organize small groups or clubs that address those similar needs and preferences in a small group/club setting using the resident’s demographic profile information.</li><li>Ensure that the Life Skill is included on the socialization and leisure activities section of the ISP.</li><li>Act as a role model and encourage other team members to engage in Life Skills with residents.</li><li>Assist residents to and from the Life Skills stations and other normalizing life enriching activities and routines.</li><li>Record and document resident participation according to Sunrise quality service standards.</li><li>Maintain and expand Life Skills stations and other life enriching programs and replenish supplies as needed.</li><li>Assist in maintaining an inventory of Life Skills programming supplies.</li><li>Assist residents with daily care of any animals and/or plants as part of the Life Skills program and services.</li></ul><h3>Resident Focus</h3><ul><li>Review, read, notate, and initial the Daily Log and Department Log to document and learn about pertinent information and any resident’s physical and behavioral/communication pattern changes as well as Life Skills information.</li><li>Review the ISP, Resident Profile, Demographic Profile, and Addendums for every new resident.</li><li>Give input on the Demographic Profile and ISP to ensure that each resident has a personalized Life Skill listed that reflects their past interests and reflects their current abilities.</li><li>Practice positive resident relations following our Sunrise Shared Values, respond to resident and family member requests, and direct resident and family member feedback to immediate supervisor.</li><li>Assist Reminiscence Coordinator (RC) to ensure each resident’s Memory Box is completed within two (2) weeks of move-in.</li><li>Maintain and protect the confidentiality of resident information.</li></ul><h3>Volunteer and Community Focus</h3><ul><li>Assists with and support local businesses, organizations, and schools in the development and retention of the community volunteer programs under the leadership of the (RC) and Activities & Volunteer Coordinator (AVC).</li><li>Assist with the volunteer orientations, volunteer training programs, and appropriate volunteer paperwork according to Sunrise standards.</li></ul><h3>Dining Service</h3><ul><li>Serve meals in the dining room.</li><li>Assist residents in Life Skills in the dining room during set up and clean up.</li></ul><h3>Risk Management and General Safety</h3><ul><li>Partner with community team to ensure community is in compliance national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations.</li><li>Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.</li><li>Report all accidents/incidents immediately.</li><li>Report all hazardous and unsafe conditions and equipment immediately.</li><li>Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes.</li></ul><h3>Quality Assurance and Regulatory Compliance</h3><ul><li>Demonstrate proficiency and understand the Quality Service Review (QSR) process and essential quality service standards pertaining to enriching resident centered activities and programming and partner with community team in striving for excellent quality care and service as measured in the QSR process.</li><li>Partner with community team to ensure community follows all federal, state/provincial, and local laws and regulations and Sunrise quality standards for resident care and services.</li><li>Maintain and/or exceed standards of cleanliness, hygiene, proper attire, and health.</li></ul><h3>Training and Contributing to Team Success</h3><ul><li>Participate as a member of a team and commit to working toward team goals.</li><li>Demonstrate in daily interactions with others, our Team Member Credo.</li><li>Commit to serving our residents and guests through our Principles of Service.</li><li>Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.</li><li>Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator.</li><li>Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.</li><li>Perform other duties as assigned.</li></ul> <h2>Core Competencies</h2><ul><li>Ability to handle multiple priorities</li><li>Possess written and verbal skills for effective communication</li><li>Competent in organizational and time management skills</li><li>Demonstrate good judgment, problem solving and decision-making skills</li><li>Ability to make responsible choices and decisions and act in a resident’s best interest</li><li>Ability to work semi-independently without direct supervision by following community procedures and guidelines</li><li>Ability to follow through on assigned tasks</li></ul> <h2>Experience and Qualifications</h2>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.<ul><li>One (1) year experience required working with memory impaired seniors</li><li>High School diploma/GED accepted and may be required per state/provincial regulations and certification(s) may be required per state/provincial regulations</li><li>Ability to lead the life enrichment component of the Reminiscence program by connecting residents with Life Skills and other life enrichment activities that meet their unique preferences, abilities, and basic human needs</li><li>Possesses knowledge of how to adapt life skills to the cognitive and functional ability of each resident thereby being able to motivate and encourage residents</li><li>Ability to Inspire, motivate, and encourage volunteers and fellow team members to engage residents in meaningful and purposeful activities</li><li>Demonstration of proficiency in computer skills, Microsoft Office, and Sunrise applications with the ability to learn new applications</li><li>As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance</li></ul>

ABOUT SUNRISE:
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include:<ul><li>Medical, Dental, Vision, Life, and Disability Plans</li><li>Retirement Savings Plans</li><li>Employee Assistant Program / Discount Program</li><li>Paid time off (PTO), sick time, and holiday pay</li><li>myFlexPay offered to get paid within hours of a shift </li><li>Tuition Reimbursement</li><li>In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.</li><li>Some benefits have eligibility requirements</li></ul>Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®

PRE-EMPLOYMENT REQUIREMENTS:
Sunrise considers the health and safety of its residents, family members, and team members among its highest priorities. Employment with Sunrise is contingent upon successful completion of required pre-employment screenings and health evaluations in accordance with applicable federal, state, and local laws. Covid 19 and Influenza vaccination may be required if mandated by applicable federal, state, and local laws and authorities. 

COMPENSATION DISCLAIMER:
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

Sunrise Senior Living

Activities Assistant

Administrative Skills

Business Support

Communication Skills

Community Programs

Computer Programming

Datasheets

Demographics

Fire Safety

Follow Through

Food Services

Insurance Regulations

Internet Service Providers

Inventory Management

Leadership

Memory Hardware

Multitasking

Organizational Skills

Presentation/Verbal Skills

Provincial Laws and Regulations

Quality Assurance

Quality Metrics

Quality System Requirements (QSR)

Regulations

Regulatory Compliance

Risk Management

Safety Process

Safety Training

Safety/Work Safety

Time Management

Training Program

Volunteer Management

Writing Skills

[AW]-iCims

Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group: Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.

HOUR

Oak View Group:
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary:
The Housekeeper is responsible for the continuous cleaning of the facility, as well as keeping the environment safe and hazard free for entertainers, guests, patrons, and staff. They are responsible for ensuring the venue is ready to go for all events and presentable at all times. They must communicate in a friendly, respectful and understanding manner with both colleagues and guests alike. They must politely give consistent, timely and accurate information and find answers when unsure. Must be a team player, cooperate with employees within the department as well as other departments. This role pays an hourly rate of $16.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until May 29, 2026.

About the Venue:
The Durham Convention Center is owned by the City and County of Durham and operated by OVG. OVG, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together we transform events into experiences. These experiences create excitement, make memories and create economic impact for the City of Durham. Come Join Us!

Responsibilities:
<ul><li>Be a key player in keeping the facility clean & beautiful</li><li>Regularly check restroom cleanliness and supplies</li><li>Perform daily cleaning tasks from checklists and sign off tasks as they are completed</li><li>Note and report any building components in need of repair</li><li>Daily inspection of areas of responsibility</li><li>Carry a radio to communicate needs of events with other personnel</li><li>Clean rooms in accordance with the Operation’s procedures</li><li>Adequately perform post-event cleanup and trash removal</li><li>Operate cleaning equipment and use cleaning products and sanitary supplies to maintain the building in a clean and safe environment for customers, patrons, and employees Sweep, mop, and vacuum floors, corridors, halls, and stairwells. Clean bathrooms, including sinks, toilets, floors, walls, mirrors, etc. Restock sanitary supplies such as toilet paper, paper towels, and hand soaps. Clean other assigned areas such as offices, locker rooms, suites, and stands after sporting/concert events</li><li>Maintain open communication with Supervisor at all times</li><li>Maintain a professional attitude and appearance at all timesProvide excellent customer service assistance to internal and external clients</li><li>Perform other duties or tasks as assignedPerform general cleaning duties which may include the following: dust, sweep, vacuum and/or mop floors; wash windows and window sills; sweep exterior walkways.</li><li>Clean and disinfect restrooms, including restroom fixtures, hardware, tile, mirrors, partitions, floors, etc. Replace restrooms supplies as needed.</li><li>Change trash liners, wipe down trash cans, and clean inside of trash can if needed.</li><li>Report any damage, or maintenance needs, to Operations Manager.</li><li>Show initiative in regards to job functions and accepts new responsibilities as needed.</li><li>Have a willingness to work with and help others.</li><li>Keep outside areas and entrances clean pick up trash around outside perimeter.</li><li>Assist the Housekeeping Manager/Supervisor in identifying ways to increase efficiency and productivity within the facility.</li><li>Other duties assigned by Housekeeping Manager and/or Supervisor.</li></ul>

Qualifications:
<ul><li>Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.</li><li>Ability to work well in a team-oriented, fast-paced, event-driven environment.</li><li>Having experience in housekeeping is required.</li><li>Ability to handle machines and equipment is preferred.</li><li>Knowledge of cleaning chemicals and supplies.</li><li>Must be able to work nights, weekends, and holidays.</li><li>Ability to correctly read and interpret written directions</li><li>Ability to follow a written schedule.</li><li>Presents self in a highly professional manner to others and understands that honesty and ethics are essential.</li><li>Ability to stand for extended periods of time.</li><li>Ability to lift, bend, kneel, twist and stretch.</li><li>Ability to work a flexible schedule; able and willing to work nights, weekends and long hours.</li><li>High School diploma, GED or equivalent preferred.</li><li>Minimum of 2 years of related work experience.</li></ul>

Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group

Housekeeper|Part-time | Durham Convention Center

Cleaning Equipment

Cleanroom

Customer Support/Service

Entertainment and Media

High School Diploma

Housekeeping/Cleaning

Music

Operations Management

Operations Processes

Performing Arts

Power Amplifier

Productivity Management

Property Maintenance

Sales

Sports

Team Player

Waste/Garbage/Recycle Collection

Oak View Group:
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Overview:
The Concessions Worker prepares and serves concession items to guests. Prepares and pours beverages and serves them to guests. Ensures quality of food presentation. Utilizes a POS system and accepts payment. Must be able to maintain excellent attendance in accordance with the attendance policy. This role will pay an hourly rate of $11.00 and is tip eligible. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.  This position will remain open until July 17th, 2026.

Responsibilities:
<ul><li>Conduct the POS System sales by taking orders, building orders, and completing the transaction.</li><li>Ability to build orders, prepare food, and knowledge in all areas of concessions operations.</li><li>Responsible for maintaining stock and supply levels and communicating to the Bar Backs of low stock items.</li><li>Listening and responding to customer requests or concerns</li><li>Responsible for maintaining a clean and organized workspace including but not limited to disposal of garbage.</li><li>Serve beverages to guests including alcoholic beverages responsibly. Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for purchase of alcoholic beverages.</li><li>Maintains sanitation, health and safety standards in work areas</li></ul>

Qualifications:
<ul><li>High school diploma or equivalent preferred</li><li>Three or more months’ experience in food service industry preferred</li><li>Previous cash handling experience preferred.</li><li>Ability to learn to handle cash and learn to operate a cash register and corresponding system</li><li>Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests</li></ul>

Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Concession Worker | Part-Time | Durham Performing Arts Center

Beverages

Cook Dishes

Federal Laws and Regulations

Food Presentation

Food Quality

Food and Beverage Industry

Interpersonal Skills

Order Processing

Point of Sale (POS) Systems

Safety Standards

Sanitation

State Laws and Regulations

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Activities Assistant Sunrise Senior Living

Housekeeper|Part-time | Durham Convention Center Oak View Group

Concession Worker | Part-Time | Durham Performing Arts Center Oak View Group

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