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With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.*. As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.*.

YEAR

<p><strong>Why join our team?</strong></p><p>With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job – it's a calling, and we believe in doing what you love and loving what you do.</p><p><strong>A Certified Great Place to Work®</strong></p><p>Don’t just take our word for it—our people have spoken. According to the Great Place to Work® 2025–2026 survey:</p><ul><li>96% feel good about how we support the community</li><li>94% are proud to tell others they work at the USO</li><li>92% say their work has special meaning—it’s not “just a job”</li><li>91% felt welcomed from day one</li><li>Over 88% agree all employees are treated fairly, regardless of race or gender</li></ul><p>The Center Operations Specialist position is responsible for executing the day-to-day operations of one or more USO Centers, providing excellent customer service, and maintaining a safe, friendly, and inviting environment for service members. This position also manages and delivers, and may assist in designing, high quality, self-sustaining and cost-efficient programs, events and activities in locations surrounding the Center(s). It provides valuable, engaging and memorable experiences for military service members and their families, and may also guide and administer volunteers.</p><p><strong>Principal Duties and Responsibilities (*Essential Duties)</strong></p><ul><li>Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming and clean environment. Monitor and maintain facilities and equipment so that they are well-maintained and ready-to-use. Enforce sanitary and food-handling guidelines and regulations.*</li><li>Engage and interact with Center visitors, and serve as a subject matter expert about its amenities, tours, classes, programs and services; troubleshoot to resolve issues. May direct and manage vendors.*</li><li>Help to maintain Center operations within budget. Monitor and maintain, and accurately report on inventory, and handle cash. Provide data for financial, operational and statistical reports as requested. Provide ad hoc reports as required.*</li><li>Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.*</li><li>As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.*</li><li>Assist with operations and programs communications and awareness. Compile and prepare announcements, stories and photos for social media, local media representatives and website publications, ensuring that content conforms to USO media guidelines.*</li><li>Deliver, or assist in managing the planning and evaluation of new and existing USO programs, activities and events on and off US military installations, including coordinating all functions, materials and assets to ensure that these programs, activities and events are effective and run efficiently.*</li><li>Assist Center Operations Manager or higher-level colleagues in reviewing USO programs and service needs within assigned area, including helping to research and recommend new programs and services. Implement any resulting program, event or activity changes.*</li><li>With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.*</li><li>Coordinate with Center colleagues to ensure appropriate and adequate resources including volunteers, materials, and supplies are available for all programs, events, and activities. Serve as a programs resource to colleagues and oversee volunteer participation.*</li><li>Communicate key information to volunteers, including shift openings, policy changes, development opportunities, etc. Maintain and generate reports from the volunteer database related to hours worked, applications in process/received, etc.*</li><li>Direct prospective volunteers through the application process. Help coordinate on the job training for volunteers. Implement volunteer recognition events and run reports – e.g., award milestone/birthdays, etc. Communicate volunteer improvement suggestions to USO colleagues. Submit Volunteer of the Quarter nominations.*</li><li>May be required to operate a USO or personal motor vehicle.</li><li>Other duties as assigned, including backfilling for Center Operations Manager or other positions, as directed by senior leaders.</li></ul><p><strong>Job Specifications</strong></p><ul><li>High School Diploma or equivalent.</li><li>2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.</li><li>Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.</li><li>Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred.</li><li>Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.</li><li>Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs.</li><li>Ability to achieve desired results while working collaboratively in a team environment.</li><li>Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.</li><li>Willingness and ability to work non-standard hours as needed.</li><li>General knowledge of military community preferred.</li><li>Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license.</li><li>Ability to obtain and maintain a valid United States passport and valid foreign driver’s license* (in applicable locations/regions)</li><li>Must be a strong advocate of the USO’s mission.</li></ul><p><strong>Details</strong></p><ul><li>This position is located in Fort Shafter, HI. Preference will be given to local candidates within commuting distance to the location.</li><li>The salary for this position is $48,300 -$69,000.</li><li>To support pay transparency, this posting includes the anticipated base salary range for this role. Compensation is determined based on several factors including geographic location, relevant experience, specialized skills, certifications, and overall alignment with the position requirements. Our compensation practices are designed to ensure market competitiveness and internal equity across roles and levels.</li><li>Resume and cover letter are required for full consideration.</li><li>Background check – education, criminal and driving required.</li><li>The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.</li></ul><p>If that’s not enough to convince you, here are some <strong>direct quotes from employees:</strong></p><ul><li>The organization truly cares about the people who work here.</li><li>There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization.</li><li>Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for.</li><li>The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work.</li><li>The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of.</li></ul><p><strong>Apply today. Join the mission. Join Team USO.</strong></p>

Center Operations Specialist

Accounting

Budget Management

Budgeting

Computer Skills

Customer Support/Service

Database Administration

Detail Oriented

Driver's License

Electronics

Environmental Monitoring

Equipment Maintenance/Repair

Event Management

Event Marketing

Financial Operations

Financial Reporting

Food Safety

Funding

High School Diploma

Identify Issues

Interpersonal Skills

Inventory Management

Inventory Reports

Leadership

Logistics Management

Mathematics

Microsoft Office

Military

Multicultural

Multitasking

Nonprofit

Online Publications

Operational Communications

Operations Management

Operations Processes

Organizational Development/Management

Policy Development

Problem Solving Skills

Project/Program Management

Reconciliation

Recreation

Regulations

Reimbursement

Reporting Skills

Resource Management

Retail

Social Media

Standard Operating Procedures (SOP)

Statistical Reports

Team Player

United States Military

Vendor/Supplier Management

Volunteer Management

FEED

Applies substantial knowledge and experience to perform a wide range of advanced activities and/or determines how to use resources to meet schedules and goals; serves as working supervisor for team or work group. Collaborates with key individuals, hospital departments, stakeholders, and owners of each policy to obtain all appropriate document approvals and ensure that all content loaded into policy and status is current and complete.

HOUR

<h5>Job Title </h5><p>Plans, develops, implements and revises policies and procedures throughout every hospital department. Manage the policy and procedure software system and database for the department. Maintains all hospital policy and procedure manuals. Distributes policies for approval both electronically and for committee meetings. Coordinates small program(s) with limited budget/impact. Applies substantial knowledge and experience to perform a wide range of advanced activities and/or determines how to use resources to meet schedules and goals; serves as working supervisor for team or work group. </p><h5>Job Requirements </h5><p>Education and Work Experience: </p><ul><li>High School Education/GED or equivalent: Required </li><li>Associate's/Technical Degree or equivalent combination of education/related experience: Preferred </li><li>Five years' relevant experience: Preferred </li></ul><h5>Essential Functions </h5><ul><li>Coordinates the inputting and maintenance of policies and procedures within the policies and procedures software system. Assures policies and procedures are compliant with Total Joint Commission (TJC), Adventist Health (AH), Centers for Medicare and Medicaid Services (CMS) standards and regulations. </li><li>Collaborates with key individuals, hospital departments, stakeholders, and owners of each policy to obtain all appropriate document approvals and ensure that all content loaded into policy and status is current and complete. </li><li>Assists with report development, as requested by Clinical Data Analyst and/or leadership in Organizational Performance Department. </li><li>Maintains the policies and procedures database by establishing, monitoring, and enforcing standards for policy structure, content, and format. Coordinates maintenance of policies and procedures within the policy management software. </li><li>Provides training and ongoing support to authorized users of the policy management software to ensure consistent adoption and compliance with established processes. Support Accreditation and Regulatory leaders in survey activities. </li><li>Performs other job-related duties as assigned. </li></ul><h5>Organizational Requirements </h5><p>Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. </p><h5>About Us </h5><p>Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope. </p><h5>Job Info </h5><ul><li>Job Identification 63049 </li><li>Job Category Coordinator </li><li>Locations 640 Ulukahiki Street, Kailua, HI, 96734, US </li><li>Job Shift Day Shift </li><li>Assignment Category Part-time regular </li><li>Pay Range The estimated base pay for this position is $28.74 to $37.50. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information. </li></ul>

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Center Operations Specialist USO

Policy & Procedures Coordinator, Part Time (Castle) Adventist Health

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