Knowledge, Skills, and Abilities (KSAs): In addition to meeting the KSAs described at the GS-9 grade level, the candidate must demonstrate all the following KSAs: Ability to communicate both orally and in writing with staff at all organizational levels; with Veterans and their family members; with community groups; and individuals with varying degrees of understanding about visual impairment. Knowledge, Skills, and Abilities: In addition to meeting the KSAs described at theGS-11 grade level, the candidate must demonstrate all the following KSAs: Skill to effectively communicate both orally and in writing with staff at all organizational levels, with Veterans and their family members, with community groups, and individuals with varying degrees of understanding.