Data certified for each veteran includes, but not limited to registration, number of credits, program of study, and completed courses, maintaining master list updating it daily with new certifications and marking once verifications have been completed, editing benefits that are incorrect or have been changed, advising students on the VA contract process for VA Educational Benefits, compiling ad-hoc VA requests to follow up verification of veterans throughout the academic year, and providing general information to students, faculty and staff about VA education benefits and TN Strong Act benefits. JobShift: This role will create Master list of all veteran and dependent benefit certifications each semester, directly assists veteran students and their dependents through activities such as advising on educational benefit programs, discussing key aspects of the benefit process, researches and troubleshoots issues that prohibit or affect certification.