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In this role, you’ll guide customers through the repair process with confidence and care – ensuring they fully understand their service needs, building trust, and delivering an exceptional customer experience at every step. Prior experience in the automotive industry preferred, or at least three years in a fast-paced customer service/sales role with a strong record of success.

<div>Are you ready for your next career move with AAA? </div><div>Drive Your Career Forward with AAA Club Alliance! </div><div>Are you a customer-focused professional with a passion for the automotive industry? AAA Club Alliance is looking for an Automotive Service Advisor to be the connection point between our customers and our skilled in-shop technicians. </div><div>In this role, you’ll guide customers through the repair process with confidence and care – ensuring they fully understand their service needs, building trust, and delivering an exceptional customer experience at every step. If you thrive in a fast-paced environment and enjoy helping people, this is your chance to shine with a company that values excellence, teamwork, and your career growth. </div><div>Apply today and take the first step toward an exciting career with AAA! </div><div>Location: 5031 Dixie Highway, Fairfield, OH 45014 </div><div>What We Offer:</div><ul><li>Compensation starting at $21.50/hr. Actual pay may be adjusted based on experience, geographic location, and other job-related factors as permitted by law.</li><li>Additional earning potential through monthly performance bonuses, spiffs, and contests!</li><li>Schedule: Full-time, 5 days/week - Sundays off every week, plus one other day off based on business needs.</li><li>Career development opportunities supported by ongoing training and advancement paths within AAA.</li></ul><div> </div><div>Your Impact as an Automotive Service Advisor:</div><ul><li>Greet customers, answer calls, and schedule appointments promptly and courteously.</li><li>Review recommended repairs and services with customers to ensure clarity and understanding.</li><li>Communicate updates if costs, timing, or scope of work change, documenting approvals accurately.</li><li>Distribute work to shop technicians and track progress to ensure timely, high-quality results.</li><li>Coordinate warranty repairs, towing services, shuttles, or rental vehicles as needed.</li><li>Monitor upcoming inspection and maintenance schedules, proactively notifying customers when service is due.</li><li>Other duties as assigned.</li></ul><div> </div><div>What You’ll Bring:</div><ul><li>High School Diploma or equivalent.</li><li>Prior experience in the automotive industry preferred, or at least three years in a fast-paced customer service/sales role with a strong record of success.</li><li>Knowledge of automotive technology and ability to communicate service needs clearly to customers and technicians.</li><li>ASE Service Advisor Certification a plus, but not required.</li><li>Valid driver’s license.</li><li>Strong communication skills for collaborating with the team.</li><li>Authorized to work in the USA.</li><li>Ability to pass pre-employment screenings if offered a position (background check, drug screening).</li></ul><div> </div><div>Full time Associates are offered a comprehensive benefits package that includes:</div><ul><li>Medical, Dental, and Vision plan options</li><li>Up to 2 weeks Paid parental leave </li><li>401k plan with company match up to 7%</li><li>2+ weeks of PTO within your first year</li><li>Paid company holidays</li><li>Company provided volunteer opportunities + 1 volunteer day per year</li><li>Free AAA Membership</li><li>Continual learning reimbursement up to $5,250 per year</li><li>And MORE! Check out our <a href="https://cluballiance.aaa.com/careers/benefits" rel="nofollow">Benefits Page</a> for more information</li></ul><div> </div><div>Job Grade:</div><div>79-N </div><div>If you have the qualities and skills described, apply today to explore your opportunities at AAA Club Alliance!</div><div> </div><div>AAA Club Alliance is committed to provide a safe and professional work environment. EOE/M/F/D/V</div>

AAA Club Alliance

Automotive Service Advisor

Automotive Industry

Automotive Repair and Maintenance

Automotive Technology

Background Investigation

Calendar Management

Communication Skills

Customer Experience

Customer Relations

Customer Support/Service

Dental Insurance

Documentation

Driver's License

High School Diploma

Legal

Maintenance Services

Needs Assessment

Project Tracking

Rentals

Sales

Team Player

Telephone Skills

Time Management

Vision Plan

Betterteam

This role leads service advisors, technicians, and support staff while maintaining high levels of quality, safety, and customer trust. Manage daily service department operations, including scheduling, workflow, and productivity.

The Toyota Service Manager is responsible for overseeing all operations within the service department to ensure exceptional customer satisfaction, efficient workflow, profitability, and compliance with Toyota brand standards. This role leads service advisors, technicians, and support staff while maintaining high levels of quality, safety, and customer trust. Operational Management <ul><li>Manage daily service department operations, including scheduling, workflow, and productivity</li><li>Ensure repair orders are completed accurately, on time, and in compliance with Toyota standards</li><li>Monitor shop efficiency, technician productivity, and labor sales</li><li>Maintain proper staffing levels and technician skill alignment</li><li>Ensure a high level of customer satisfaction and CSI scores</li><li>Resolve customer complaints professionally and promptly</li><li>Promote a customer-first culture aligned with Toyota's "Customer for Life" philosophy</li><li>Oversee service write-ups and ensure transparent communication</li><li>Develop and manage departmental budgets</li><li>Monitor key performance indicators (KPIs) such as ELR, hours per RO, and gross profit</li><li>Control expenses including labor, parts usage, and warranty administration</li><li>Maximize service and warranty profitability while maintaining compliance</li><li>Recruit, train, coach, and evaluate service advisors, technicians, and support staff</li><li>Conduct performance reviews and implement development plans</li><li>Promote a positive, safe, and productive work environment</li><li>Enforce dealership policies and procedures</li><li>Ensure accurate and timely submission of warranty claims</li><li>Maintain compliance with Toyota warranty policies and dealership procedures</li><li>Stay current on Toyota service bulletins, recalls, and technical updates</li><li>Ensure OSHA and dealership safety standards are followed</li><li>Implement Toyota Production System (TPS) and Toyota Service Management (TSM) best practices</li><li>Maintain a clean, organized, and efficient service department</li><li>Participate in Toyota training, audits, and dealership meetings</li><li>Support continuous improvement initiatives </li></ul><ul><li>3-5 years of automotive service management experience (Toyota preferred)</li><li>Strong leadership and customer service skills</li><li>Solid understanding of automotive service operations and warranty processes</li><li>Proficiency with dealership management systems (e.g., Reynolds & Reynolds, CDK)</li><li>Valid driver's license </li></ul>

Wyler

Toyota of Springfield Service Manager

Automotive Management

Best Practices

Budget Management

Coaching

Continuous Improvement

Customer Satisfaction

Leadership

Maintain Compliance

OSHA

Operations

Operations Management

Operations Processes

Organizational Skills

Performance Analysis

Performance Metrics

Performance Reviews

Philosophy

Profit & Loss

Profit & Loss Management

Regulatory Compliance

Repair Orders

Resolve Customer Issues

Safety Standards

Safety/Work Safety

Toyota Production System (TPS)

Hire Recruits

Fairly represents the financial condition of the facility, develops controls necessary for the proper conduct of the business, maintains accurate records and establishes and maintains the date processing capabilities to accomplish the facilities’ objectives. Martin Automotive Group is seeking an Accounting Clerk to join our team at Dayton Chrysler Dodge Jeep Ram.

Martin Automotive Group is seeking an Accounting Clerk to join our team at Dayton Chrysler Dodge Jeep Ram. The Accounting Clerk provides assistance to Controller with sales and expense analyses for all departments. Fairly represents the financial condition of the facility, develops controls necessary for the proper conduct of the business, maintains accurate records and establishes and maintains the date processing capabilities to accomplish the facilities’ objectives. Responsibilities: <ul><li>Process and finalize all vehicle billing transactions accurately and in a timely manner</li><li>Review and verify deal paperwork for completeness and compliance</li><li>Submit contracts to lenders and ensure proper funding procedures are followed</li><li>Maintain accurate records of all transactions and cancellations</li><li>Handle warranty cancellations, gap cancellations and service contract refunds</li><li>Complete all necessary paperwork for new employees on their first day of work</li><li>Reconcile schedules related to contracts, warranties and receivables</li><li>Communicate with finance managers, lenders and customers as needed</li><li>Ensure compliance with dealership policies and state regulations</li><li>Complete all training as directed by management.</li><li>Follow policies and procedures as set forth in Personnel Policy Manual and other corporate policies.</li><li>Any other duties as assigned.</li></ul>Requirements<ul><li>MUST have prior automotive dealership experience (billing, contracts or accounting office)</li><li>Strong knowledge of dealership management systems (Dealer Track, CDK, Reynolds & Reynolds, etc. preferred)</li><li>Excellent attention to detail and organizational skills</li><li>Ability to handle multiple tasks and meet deadlines in a fast-paced environment.</li><li>Strong communication and problem-solving skills</li><li>Proficient in Microsoft Office (Excel, Word, Outlook)</li></ul>Preferred Qualifications:<ul><li>Experience with warranty and GAP cancellations</li><li>Accounting or bookkeeping background</li><li>Familiarity with DMV/title processing is a plus</li></ul>Benefits<ul><li>Competitive pay based on experience</li><li>Paid time off and holiday</li><li>Health, dental and vision insurance</li><li>Opportunities for growth within the dealership</li></ul>automotive, office manager, assistant controller

Martin Automotive Group

Accounting Clerk - Automotive Billing/Contracts

Accounting

Accounts Receivable

Automotive Sales

Billing

Bookkeeping

Corporate Policies

Detail Oriented

Expense Analysis

Financial Management

Funding

Loans

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Multitasking

Office Management

Problem Solving Skills

Process Capability

Record Keeping

Sales Analysis

Staff Policies

State Laws and Regulations

Workable

In this role, you'll guide customers through the repair process with confidence and care – ensuring they fully understand their service needs, building trust, and delivering an exceptional customer experience at every step. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.

HOUR

Drive Your Career Forward with AAA Club Alliance!Are you a customer-focused professional with a passion for the automotive industry? AAA Club Alliance is looking for an Automotive Service Advisor to be the connection point between our customers and our skilled in-shop technicians.In this role, you'll guide customers through the repair process with confidence and care – ensuring they fully understand their service needs, building trust, and delivering an exceptional customer experience at every step. If you thrive in a fast-paced environment and enjoy helping people, this is your chance to shine with a company that values excellence, teamwork, and your career growth.Apply today and take the first step toward an exciting career with AAA!Location: 8381 Old Troy Pike, Huber Heights, OH 45424What We Offer:<ul><li>Starting Pay at $20.45/hr. Actual pay may be adjusted based on experience, geographic location, and other job-related factors as permitted by law.</li><li>Additional earning potential through monthly performance bonuses, spiffs, and contests!</li><li>Schedule: Full-time, 5 days/week (Mondays, Fridays & Saturdays are often required). Sundays off every week, plus one other day off based on business needs.</li><li>Career development opportunities supported by ongoing training and advancement paths within AAA.</li></ul>Your Impact as an Automotive Service Advisor:<ul><li>Greet customers, answer calls, and schedule appointments promptly and courteously.</li><li>Review recommended repairs and services with customers to ensure clarity and understanding.</li><li>Communicate updates if costs, timing, or scope of work change, documenting approvals accurately.</li><li>Distribute work to shop technicians and track progress to ensure timely, high-quality results.</li><li>Coordinate warranty repairs, towing services, shuttles, or rental vehicles as needed.</li><li>Monitor upcoming inspection and maintenance schedules, proactively notifying customers when service is due.</li><li>Other duties as assigned.</li></ul>What You'll Bring:<ul><li>High School Diploma or equivalent.</li><li>Prior experience in the automotive industry preferred, or at least three years in a fast-paced customer service/sales role with a strong record of success.</li><li>Knowledge of automotive technology and ability to communicate service needs clearly to customers and technicians.</li><li>ASE Service Advisor Certification a plus, but not required.</li><li>Valid driver's license.</li><li>Strong communication skills for collaborating with the team.</li><li>Authorized to work in the USA.</li><li>Ability to pass pre-employment screenings if offered a position (background check, drug screening).</li></ul>Full time Associates are offered a comprehensive benefits package that includes:<ul><li>Medical, Dental, and Vision plan options</li><li>Up to 2 weeks Paid parental leave</li><li>401k plan with company match up to 7%</li><li>2+ weeks of PTO within your first year</li><li>Paid company holidays</li><li>Company provided volunteer opportunities + 1 volunteer day per year</li><li>Free AAA Membership</li><li>Continual learning reimbursement up to $5,250 per year</li><li>And MORE! Check out our Benefits Page ( for more information</li></ul>ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.Job Category:Car Care

We are a member based organization that prides ourselves on providing exemplary service to maximize member satisfaction. Our environment is one of collaboration, team work and positivity. OAC provides a healthy work/life balance, striving for an atmosphere that concentrates on wellness, productivity and success. We all take part in holding ourselves accountable, individually as well as collectively to stay progressive leaders in supporting our community. OAC stays committed on our daily accomplishments to continue helping our members stay safe and worry free.

Diversity

Employment Law

Service Technician, Service, Mechanic, Automotive Technician, Kia Technician, Kia Tech, Kia Certification, EOE. Martin Automotive Group is looking for a Kia Service Technician to join our team at our Kia of Beavercreek dealership.

Martin Automotive Group is looking for a Kia Service Technician to join our team at our Kia of Beavercreek dealership. Come be part of a team determined to be the best! <a class="external" href="https://drive.google.com/file/d/10ahRHTUvsW8D1ZysxqCSviJbsTqHsj8h/view" rel="nofollow noreferrer noopener">CLICK HERE TO VIEW OUR TECHNICIAN VIDEO</a>Responsibilities: <ul><li>Perform work specified on the repair order with efficiency and in accordance with dealership policies</li><li>Test components and systems, using diagnostic tools and special service equipment; test drive vehicles</li><li>Diagnose, maintain, and repair vehicle automotive systems</li><li>Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Complete online multi-point inspection report</li><li>Execute repairs under warranty to manufacturer specifications</li></ul>Requirements<ul><li><ul><li>Must have at least 2 years of experience as an auto technician</li><li>Knowledge in all aspects of automotive repair and maintenance</li><li>Computer literate</li><li>Able to operate electronic diagnostic equipment</li><li>Valid driver’s license</li><li>Manufacturer certifications preferred</li></ul></li></ul>Benefits<ul><li><ul><li>Medical, Dental, Vision, Life Insurance</li><li>401k</li><li>Paid Holidays</li><li>Weekly Paychecks</li><li>hourly flat rate + productivity incentives (depending on certifications)</li><li>President’s Club (see details below)</li></ul></li></ul>President’s Club for TechniciansThe President’s Club is an exclusive club for our most elite technicians. The criteria are based on both flag hours and clock hours. Any technician that clocks at least 1900 hours and flags at least 2000 hours within a calendar year is eligible. To honor this huge achievement, the technician is invited to attend the Martin Group’s annual Awards Banquet. At the banquet, the hard working team members will be given a recognition plaque and a check based on his or her years with the organization, and are eligible for a company demo. #R3Service Technician, Service, Mechanic, Automotive Technician, Kia Technician, Kia Tech, Kia Certification, EOE

Warranty Jobs in Dayton, OH

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Warranty Jobs in Dayton, OH

Automotive Service Advisor AAA Club Alliance

Toyota of Springfield Service Manager Wyler

Accounting Clerk - Automotive Billing/Contracts Martin Automotive Group

Automotive Service Advisor AAA

Automotive Service Technician Martin Automotive Group

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