Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. Responsible for encouraging participation in the Red Card program, explaining all promotions and marketing material, property information and ensure a positive and friendly atmosphere along with supplying excellent customer service.