Essential Functions: Develop sales and technical teammates to produce a consistent 5-star Guest experience Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses Perform other duties as assigned Management Responsibility: The Store Manager position provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Technical Service Manager, Service Manager, and Assistant Store Manager. Knowledge & Skills: Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports Business mentality with the drive to exceed established goals Possess basic algebra skills to calculate figures and amounts such as discounts, interest, commissions proportions, and percentages Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment Ability to take initiative in identifying problems, collecting data, and establishing facts in order to produce practical decisions and solutions Ability to effectively mentor, coach and develop teammates Work Environment & Physical Requirements: This job operates in an automotive shop environment.