Physical Therapist, Home Care (Bilingual - Mandarin or Cantonese Speaking) VNS HealthPhysical Therapist, Home Care (Bilingual - Mandarin or Cantonese Speaking)Staten Island, NY$85,000–$127,500 / yearPowered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond. Location-Based Rates: All areas except the Bronx and the following parts of Brooklyn (Downtown Brooklyn, Williamsburg, and Greenpoint): $70–$75 per visit Bronx: Weekday visits – $95 | Weekend visits – $100 Brooklyn.
Bilingual Weekend Caregiver LHC Group IncBilingual Weekend CaregiverStamford, CTMay provide or assist clients with activities of daily living including: bathing in bed, tub or shower; care of hair including shampoo, combing and brushing; care of teeth and mouth including denture care; nail care, filing only; skin care including pericare and applying lotion; transfer of patient from bed to chair and to wheelchair. 1:1 Patient Care Flexible Scheduling Starting pay rate: $16.35 per hour At Almost Family, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people.
Bilingual Weekend Shift Recruiter AerotekBilingual Weekend Shift RecruiterClifton, New JerseyIdentify and participate in networking activities such as attending career fairs as needed and cold calling on schools, organizations, and outplacement services to promote Aerotek. “Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.".
Legal Intake Specialist (Bilingual - English/Spanish) - Weekend Shift FinchLegal Intake Specialist (Bilingual - English/Spanish) - Weekend ShiftWe believe the best outcomes happen when expert operators and purpose-built AI work together – which is why we handle every step of pre-lit, from intake and claim opening to medical records, lien management, and demands, with humans leading every case. At Finch, we’re building a team of the top 1% of legal operators with experience from law firms across America, and enabling them with next-generation technology to serve more clients, with more humanity.
Passenger Service Agent - Part-Time / Bilingual in English and Spanish Menzies Aviation LtdPassenger Service Agent - Part-Time / Bilingual in English and SpanishJamaica, NYSince that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented.
Part-time Bilingual Event Associate Honest Networks IncPart-time Bilingual Event AssociateNYHonest Networks is seeking a Part-time Event Associate who is excited to help us expand our 5G internet network to new communities by planning and executing event campaigns. Technology-focused: you are comfortable learning about and discussing new technologies, including internet (fiber optic, 5G), utilizing software applications to perform tasks and IT-related topics (e.g.
Bilingual Russian Part Time Retail Sales Consultant AT&T IncBilingual Russian Part Time Retail Sales ConsultantBrooklyn, NY$19.46–$22.46 / hourMeeting sales targets and earning your commission happens with the power of AT&T's full suite of products at your fingertips - the latest devices and personalized services that bring friends, families and communities closer together. Let's talk about what to expect: On the sales floor, you'll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine.
Bilingual Spanish Part Time Retail Sales Consultant AT&T IncBilingual Spanish Part Time Retail Sales ConsultantJackson Heights, NY$19.46–$22.46 / hourMeeting sales targets and earning your commission happens with the power of AT&T's full suite of products at your fingertips - the latest devices and personalized services that bring friends, families and communities closer together. Let's talk about what to expect: On the sales floor, you'll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine.
Bilingual Russian Part Time Retail Sales Consultant AT&TBilingual Russian Part Time Retail Sales ConsultantBrooklyn, New YorkMeeting sales targets and earning your commission happens with the power of AT&T’s full suite of products at your fingertips – the latest devices and personalized services that bring friends, families and communities closer together. On the sales floor, you’ll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine.
Bilingual Spanish Part Time Retail Sales Consultant AT&TBilingual Spanish Part Time Retail Sales ConsultantJackson Heights, New YorkMeeting sales targets and earning your commission happens with the power of AT&T’s full suite of products at your fingertips – the latest devices and personalized services that bring friends, families and communities closer together. On the sales floor, you’ll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine.
Bilingual Triage Clinician Enlyte Group LLCBilingual Triage ClinicianNYRemote$35–$38 / hourWhether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. The Worker's Compensation Telephone Triage Clinician position provides inbound telephone triage services remotely to injured workers while following the individual state Worker Compensation rules and regulations.
Bilingual NP/PA - Virtual Urgent Care Part-time Oscar Health IncBilingual NP/PA - Virtual Urgent Care Part-timeNYRemote$64–$96 / hourAbout the role: We are looking for virtual care providers who can provide telemedicine services and are always looking to explore new ways we can provide virtual care. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience.
Part-time Bilingual Event Associate Honest NetworksPart-time Bilingual Event AssociateNew York City, NYHonest Networks is seeking a Part-time Event Associate who is excited to help us expand our 5G internet network to new communities by planning and executing event campaigns. Technology-focused: you are comfortable learning about and discussing new technologies, including internet (fiber optic, 5G), utilizing software applications to perform tasks and IT-related topics (e.g.
Bilingual Community Development Program Assistant NorwescapBilingual Community Development Program AssistantDover, NJPart timeThe Bilingual Community Development Program Assistant will engage residents through outreach, relationship building, and community organizing activities to encourage participation in neighborhood planning efforts. Norwescap is seeking a dedicated Bilingual Community Development Program Assistant who will support a resident-driven neighborhood planning and community improvement initiative in Dover, NJ.
Intake Coordinator, Bilingual Spanish/English Achieve Beyond Pediatric Therapy & Autism ServicesIntake Coordinator, Bilingual Spanish/EnglishForest Hills, New YorkFounded in 1995, Achieve Beyond nationally meets the needs of children by providing the highest quality of pediatric therapy and autism services. Our providers and administrative staff are dedicated to our mission of helping children and families and we are looking for smart, innovative, and driven candidates to join our team.
Bilingual Photographer Mom365 IncBilingual PhotographerPerth Amboy, NJYou'll interact with moms, families, and hospital partners, bringing joy and warmth to each interaction while creating stunning portraits that families will treasure forever. At Mom365, we believe that every baby deserves a beautiful portrait, and we're on a mission to capture, celebrate, and preserve families most cherished moments.
Youth Counselor: 10th Grade Focus (Bilingual English/Spanish) Asian Americans for EqualityYouth Counselor: 10th Grade Focus (Bilingual English/Spanish)Flushing, NYFull timeAAFE is an innovative nonprofit organization guided by the belief that people can only thrive when they have access to safe and stable housing, essential social services, and resources to achieve economic mobility for their families. Partner with relevant stakeholders in the youth team, community services team and school partners to support Youth Team Goals and Program Efforts.
Citizens Teller - Part Time - Bilingual - Creole Required Citizens Financial Group IncCitizens Teller - Part Time - Bilingual - Creole RequiredNewark, NJ$24.15–$29.30 / hourMeaningful work & relationships - Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. You'll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step.
NewCitizens Teller - Part Time - Bilingual - Portuguese Citizens Financial Group IncCitizens Teller - Part Time - Bilingual - PortugueseNewark, NJ$20.67–$25.48 / hourMeaningful work & relationships - Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. You'll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step.
Staff Generalist, Health & Social Services (Bilingual English/Chinese) Asian Americans for EqualityStaff Generalist, Health & Social Services (Bilingual English/Chinese)New York, NYFull timeThe Staff Generalist serves AAFE’s mission to empower immigrant communities by providing clerical and administrative support to office operations, direct client services, homelessness prevention and community outreach in Chinatown in Manhattan. AAFE is an innovative nonprofit organization guided by the belief that people can only thrive when they have access to safe and stable housing, essential social services, and resources to achieve economic mobility for their families.
Call Center Agent- Experience Preferred- Bilingual (English/Portuguese/Spanish) Nirvana Healthcare Management ServicesCall Center Agent- Experience Preferred- Bilingual (English/Portuguese/Spanish)West Orange, NJ$17–$20 / hourFull timeJoin our dynamic team at Nirvana Healthcare Management as a Call Care Navigator in our Client Communication Call Center. We are looking for motivated individuals who are passionate about providing excellent customer service and have a keen interest in healthcare.
NP Supervisor/ Site PA (Bilingual Spanish) Phaxis LLCNP Supervisor/ Site PA (Bilingual Spanish)Bronx, NY$81–$87 / hourJoin a mission-driven healthcare organization dedicated to delivering exceptional care to adult and geriatric populations while leading an interdisciplinary clinical team. Send your resume to Naife Salomon at Phaxis Healthcare (nsalomon@phaxis.com) or apply today!
Part-Time, Weekends LMSW Careers In NonprofitsPart-Time, Weekends LMSWNew York City, New YorkThey utilize Harm Reduction and Housing First approaches when conducting and supporting street outreach and engages with individuals to determine homelessness history, services needed, and appropriate placement options from the field in-the-moment. · Utilize effective strategies for outreach teams following Housing First, Harm Reduction, Crisis Prevention Institute (CPI) Motivational Interviewing and trauma-informed care models of practice.
Bilingual Outpatient Clinician - Telehealth Real HelpBilingual Outpatient Clinician - TelehealthHempstead, NY$45–$75 / hourWe are growing fast and are looking for passionate, Licensed Clinicians in New York who are ready to make a real difference in the lives of children, adults, and families - all from the comfort of home! At Real Help , we don’t just provide therapy - we empower our clinician s to do their best work, on their schedule, with real support.
Behavioral Health Clinician - Crisis Assessment & Care Navigation (Bilingual Spanish Speaking) Lyra Health IncBehavioral Health Clinician - Crisis Assessment & Care Navigation (Bilingual Spanish Speaking)NYRemoteAs a Behavioral Health Clinician, you'll be doing the important, meaningful work of managing crises, providing in-the-moment phone support to clients with complex behavioral health issues, ensuring client safety, and connecting clients to high-quality, evidence-based providers and facilities. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems.
Bilingual Field Store Associate (Spanish) - Part Time Sherwin-Williams CoBilingual Field Store Associate (Spanish) - Part TimeUnion, NJThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
SY2627 Bilingual (English-Spanish) Special Education Teacher, K-5 LEEP Dual Language Academy Charter SchoolSY2627 Bilingual (English-Spanish) Special Education Teacher, K-5Brooklyn, New YorkDevelops and implements annual Individualized Educational Program (IEP) plans for students to include: present levels of educational performance, special education needs, instructional goals and objectives, and the special education and related services required to meet those goals. We offer comprehensive and competitive benefits that promote personal health, wellness, and development for our staff and their families including: Paid Time off including personal time, sick time, and school breaks (The week of Thanksgiving, 2 Weeks for winter break, February/mid-winter break, and spring break).
Medicare Sales Agent- Bilingual MandarinCantonese Temporary Bloom Insurance Agency LLCMedicare Sales Agent- Bilingual MandarinCantonese TemporaryNYRemoteSupported by its Ascend technology platform, Bloom produces closer connections and better outcomes for Medicare beneficiaries and health plan stakeholders to deliver High Value Enrollment. Participants are responsible for enrolling in and paying for the required online pre-licensing course; however, Bloom has partnered with approved training providers to offer these courses at a discounted rate.
Adjunct Faculty, Department of Bilingual, TESOL and World Languages Kean UniversityAdjunct Faculty, Department of Bilingual, TESOL and World LanguagesUnion, New JerseyEmployment at Kean requires working at any of our New Jersey campus locations or affiliated work sites, which may include, but not be limited to: the main campus in Union; Kean Ocean in Toms River; Kean Skylands in Jefferson Township; Kean Jersey City; Kean at Brookdale in Middletown Township; Manahawkin; Princeton; and Trenton. Its six colleges – the College of Business and Public Management; the College of Education; the College of Liberal Arts; the Dorothy and George Hennings College of Science, Mathematics and Technology; Michael Graves College; and the College of Health Professions and Human Services - offer more than 50 undergraduate degrees over a full range of academic subjects.
Relationship Banker (Bilingual English and Mandarin Required) - Flushing Skyview Center - Flushing, NY JPMorgan Chase Bank, N.A.Relationship Banker (Bilingual English and Mandarin Required) - Flushing Skyview Center - Flushing, NYFlushing, NYFull timeYou will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch. Your continued employment in this position with JPMorganChase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Relationship Banker (Bilingual English and Mandarin Required) - Flushing Main St - Flushing, NY JPMorgan Chase Bank, N.A.Relationship Banker (Bilingual English and Mandarin Required) - Flushing Main St - Flushing, NYFlushing, NYFull timeYou will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch. Your continued employment in this position with JPMorganChase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Private Client Banker (Bilingual English and Russian Required) - Kings Highway and E 2nd St - Brooklyn, NY JPMorgan Chase Bank, N.A.Private Client Banker (Bilingual English and Russian Required) - Kings Highway and E 2nd St - Brooklyn, NYBrooklyn, NYFull timeBeginning Oct. 1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role. You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Bilingual Production Supervisor (English/Spanish) (Night Shift) C.H. GuentherBilingual Production Supervisor (English/Spanish) (Night Shift)Carlstadt, New JerseyWork requires supervising and monitoring performance for a regular group of employees or a work unit, including providing input on hiring / disciplinary and work objectives / effectiveness, and realigning work as needed. Resource Management: Assist in scheduling production activities and allocate resources (including manpower, equipment, and materials) efficiently to meet production targets.
Bilingual Outpatient Clinician - Telehealth Northeast Family ServicesBilingual Outpatient Clinician - TelehealthStaten Island, New YorkWe are growing fast and are looking for passionate, Licensed Clinicians in New York who are ready to make a real difference in the lives of children, adults, and families - all from the comfort of home! We close at 12:30pm every Friday from Memorial Day through Labor Day — giving our team more time to relax, recharge, and enjoy the summer sunshine!
NewBilingual Youth Mentor/Advocate Counselor Home for Little WanderersBilingual Youth Mentor/Advocate CounselorNew York, NY$22.50–$25.50 / hourProvides outreach to students and their families, including phone calls, written correspondence, and home visits (home visits always conducted in pairs). We believe the differences we bring enhance our ability to provide exceptional service and care to diverse children, families, and communities.
SY2627 Bilingual (English-Spanish) Special Education Teacher, K-5 LEEP Dual Language Academy Charter SchoolSY2627 Bilingual (English-Spanish) Special Education Teacher, K-5Brooklyn, NY$65,000–$80,000 / yearDevelops and implements annual Individualized Educational Program (IEP) plans for students to include: present levels of educational performance, special education needs, instructional goals and objectives, and the special education and related services required to meet those goals. We offer comprehensive and competitive benefits that promote personal health, wellness, and development for our staff and their families including: Paid Time off including personal time, sick time, and school breaks (The week of Thanksgiving, 2 Weeks for winter break, February/mid-winter break, and spring break).
SY2627 Bilingual PE Teacher (English-Spanish) LEEP Dual Language Academy Charter SchoolSY2627 Bilingual PE Teacher (English-Spanish)Brooklyn, NY$65,000–$80,000 / yearWe offer comprehensive and competitive benefits that promote personal health, wellness, and development for our staff and their families including: Paid Time off including personal time, sick time, and school breaks (The week of Thanksgiving, 2 Weeks for winter break, February/mid-winter break, and spring break). Invest several hours per week in professional learning, including personalized instructional coaching, lesson study, co-planning, book study groups and other learning work.
Licensed Practical Nurse (Bilingual Spanish) SevitaLicensed Practical Nurse (Bilingual Spanish)Paterson, NJ$32–$34 / hourOur programs are staffed with qualified, experienced licensed nurses and caregivers who are trained to provide individual assistance to each person we serve. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
Account Support Representative (Bilingual - Mandarin or Cantonese) AOTIAccount Support Representative (Bilingual - Mandarin or Cantonese)New York CityIn addition to TWO2, we offer the NEXA NPWT System, an innovative, multi-week, multi-patient Negative Pressure Wound Therapy (NPWT) device designed to deliver the clinical benefits of traditional durable systems with the convenience and simplicity of disposable solutions. Collaborate with the Wound Care Consultant and Virtual Therapy Clinical Support team to ensure optimal therapy utilization and wound progress, incorporating relevant insights gained from patient interactions.
Bilingual Board Certified Behavior Analyst (BCBA) Vibrant ABABilingual Board Certified Behavior Analyst (BCBA)Flushing, NY$105,000–$120,000Vibrant ABA is a growing, values-driven ABA therapy organization serving children and families across New York City, North Carolina, and additional states as we continue to expand. You will serve as both a clinical leader and a trusted partner to families and staff—setting the tone for care, building strong relationships, and driving meaningful progress.
Bilingual Personal Trainer Retro Fitness of Fort Lee, NJBilingual Personal TrainerFort Lee, NJ$26–$32 / hourThe Pro Fitness Program (PFP) is one of the most recognized and respected fitness programs in North America and we are proud to be the first Retro Fitness location to offer this program to our members. Personal Trainer's responsibilities include but are not limited to the following: Designing safe, effective and inspiring programs as prescribed via the clubs Pro Fitness Program.
Certified Nursing Assistant / CNA / P/T Weekend with Benefits Nights Hackensack Meridian HealthCertified Nursing Assistant / CNA / P/T Weekend with Benefits NightsEdison, New JerseyProvides patient care, as per Patient Care Plan, including but not limited to ROM exercises, ambulation, transfer training, assisting with feeding and calorie counts, bed making, personal hygiene, skin checks, AM and HS care, vital signs, answer call bells promptly, post-mortem care, assist with room changes, and participate in reports. . The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.
Intake Coordinator - Bilingual - English/Spanish - Bayside (Queens) Xtreme CareIntake Coordinator - Bilingual - English/Spanish - Bayside (Queens)Bayside, NYFull timeThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The intake coordinator facilitates the intake referral process as well as coordinates care with the team and referral source.
Medical Assistant - Bilingual English/Spanish SightMD CareerMedical Assistant - Bilingual English/SpanishYonkers, New YorkThe Ophthalmic Technician Assistant plays a vital role as an assistant to our physicians; maintains a smooth and seamless flow of patients to examination rooms; and effectively communicates with patients to ensure accurate expectations are set for their visit. SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, Connecticut and Massachusetts.
Bilingual English and Spanish Member Loyalty Representative R14096 Oportun, Inc.Bilingual English and Spanish Member Loyalty Representative R14096New Brunswick, NJ$18–$19 / hourConducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications; Actively engaging with people at and around Oportun's retail locations, encouraging store visits, and assisting with applications. Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun's services can help their customers.
Bilingual Property Manager II (Cedarbrook Apartments) WinnCompanies IncBilingual Property Manager II (Cedarbrook Apartments)Plainfield, NJ$75,000–$80,000 / yearOur Benefits: Regular full-time US employees are eligible to participate in the following benefits: Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday). About Us: WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families.
Bilingual Customer Service & Technical Support Representative (Spanish/English) Remote /Plainview, NY area or Ocala, Fl area AV Staffing SolutionsBilingual Customer Service & Technical Support Representative (Spanish/English) Remote /Plainview, NY area or Ocala, Fl areaPlainview, New YorkRemoteWe’re recruiting on behalf of an IT implementation company’s new Call Center for FLUENT Spanish/English Customer Service Technical Support Representatives . Strong typing and multitasking skills (navigate multiple systems while assisting customers).
NewField Service Agent - Bronx - Bilingual Spanish HealthfirstField Service Agent - Bronx - Bilingual SpanishBronx, NY$48,600–$65,960 / yearThis individual receives and addresses member & provider inquiries, de-escalates and resolves complaints, educates clients, engages in member retention activities, and escalates issues requiring additional intervention across all Lines of Business (LOBs) within a face-to-face, telephonic, and/or Omni-channel contact center environment. The Field Service Agent maintains the Healthfirst culture and drives improvements to ensure the best possible customer experience as measured by First Encounter Resolution and Customer Experience measures for our "North Star" Members and the Providers who service them.
Field Service Agent - Queens - Bilingual Spanish HealthfirstField Service Agent - Queens - Bilingual SpanishQueens, NY$48,600–$65,960 / yearThis individual receives and addresses member & provider inquiries, de-escalates and resolves complaints, educates clients, engages in member retention activities, and escalates issues requiring additional intervention across all Lines of Business (LOBs) within a face-to-face, telephonic, and/or Omni-channel contact center environment. The Field Service Agent maintains the Healthfirst culture and drives improvements to ensure the best possible customer experience as measured by First Encounter Resolution and Customer Experience measures for our "North Star" Members and the Providers who service them.
Field Service Agent - Queens - Bilingual Mandarin/Cantonese HealthfirstField Service Agent - Queens - Bilingual Mandarin/CantoneseQueens, NY$48,600–$65,960 / yearThis individual receives and addresses member & provider inquiries, de-escalates and resolves complaints, educates clients, engages in member retention activities, and escalates issues requiring additional intervention across all Lines of Business (LOBs) within a face-to-face, telephonic, and/or Omni-channel contact center environment. The Field Service Agent maintains the Healthfirst culture and drives improvements to ensure the best possible customer experience as measured by First Encounter Resolution and Customer Experience measures for our "North Star" Members and the Providers who service them.