NewCustomer Service Representative - Bilingual (Spanish) - PART-TIME Weekends Transcard Payments LLCCustomer Service Representative - Bilingual (Spanish) - PART-TIME WeekendsChattanooga, TNRemoteTranscard's solutions combine multi-rail capabilities, embedded workflows, system of record integration, effortless reconciliation, and bank-grade security to support B2B and B2C payments for businesses of all sizes. Streamline financial operations with digital payments, monitor real-time activity, reduce fraud risk, and improve customer and vendor experience with an all-in-one payment portal.
Bilingual Material Planner (English & Korean) LG Electronics IncBilingual Material Planner (English & Korean)Clarksville, TNRescheduling materials for pull ins, expedites, and push outs for inventory control Achievement of daily, monthly, and annual team targets KPIA Adheres to yearly budget and carries out the plan to meet that budget Aligns Innovation team to forecast and reduces labor expense forecasts tracks and escalates as necessary Responsible for establishing and promoting a safe working environment and establishes and monitors compliance activities to support the safety program Develop knowledge of Material Requirements Planning by assisting Supply Analysts plan the phase in and/or phase out of products. Identify unique components for products being phased out or inactivated Preparing mechanisms for tracking inventory of unique components to insure use up plan to minimize excess and/or obsolete inventory is successful Monitor product phase-in-out plans to Minimize excess or obsolete inventory and issue progress reports during the phase out period.
Part Time Universal Banker 20 Hrs Dolly Parton Saturday Required Bi-Lingual English Spanish Desired Truist BankPart Time Universal Banker 20 Hrs Dolly Parton Saturday Required Bi-Lingual English Spanish DesiredSevierville, TennesseeGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. 3. Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist.
Part Time Universal Banker 20 Hrs Dolly Parton Saturday Required Bi-Lingual English Spanish Desired Truist Financial CorpPart Time Universal Banker 20 Hrs Dolly Parton Saturday Required Bi-Lingual English Spanish DesiredTNGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist.
Bilingual Material Planner (English & Korean) LGBilingual Material Planner (English & Korean)Clarksville, TennesseeOur salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. You will also acquire and maintain technical understanding of products purchased, monitors the cost, schedule and scope of assigned subcontracts to assure highest quality at best value.
Virtual Call Center Agent - Bilingual (Spanish/English) Dynata LLCVirtual Call Center Agent - Bilingual (Spanish/English)TNRemoteWe are looking for talented bilingual call center survey agents to perform outbound surveys from home with respondents and accurately record their answers in both Spanish and English. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
NewCustomer Service Representative (Bilingual) Community Choice Financial Family of BrandsCustomer Service Representative (Bilingual)Nashville, TennesseeFull timeOur Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our c ustomers, Team Members, and c ommunities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Spanish Bilingual Customer Service Specialist - 2nd Shift Qurate Retail Group, Inc.Spanish Bilingual Customer Service Specialist - 2nd ShiftTNRemoteWorking from home, our Specialists not only assist customers by problem-solving and de-escalating unique situations but also promote products and improve sales while maintaining a high-paced call volume. Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts!
Bilingual Administrative Assistant Savard GroupBilingual Administrative AssistantLexington, TNJoin SAVARD Personnel Group - where your skills are valued! Call us at 225-930-0685 or 731-203-2244.
Bilingual Apartment Leasing Agent InterSolutionsBilingual Apartment Leasing AgentMemphis, TN$17–$19 / hourIn this role, you will play a key part in delivering exceptional service to both prospective and current residents, guiding them through every step of the leasing process and ensuring a smooth, welcoming experience. Ideal candidates have experience in leasing, customer service, sales, real estate, hospitality, or retail and excel at engaging with diverse personalities.
Bilingual Onsite Manager Staffing ResourceMFGBilingual Onsite Manager StaffingCookeville, TNFull timeAt EmployBridge, we operate an entire family of specialty staffing companies that include: ResourceMFG, Select Staffing, ProLogistix, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. The Staffing Onsite Manager serves as the primary onsite partner for the client, delivering exceptional customer service while ensuring staffing operations run smoothly each day.
Bilingual Furniture Salesperson Royal Furniture CompanyBilingual Furniture SalespersonMemphis, TennesseeIf you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! As a Sales Associate, you will ensure a customer focused experience by helping customers create a home they love, offering suggestions, assisting with the best financing options, and providing outstanding service.
Retail Sales Associate BILINGUAL Royal Furniture CompanyRetail Sales Associate BILINGUALMemphis, TNAs a Sales Associate, you will ensure a customer focused experience by helping customers create a home they love, offering suggestions, assisting with the best financing options, and providing outstanding service. We provide a salary guarantee for your first 12 weeks so you can gain product knowledge and learn the ropes to help get you started in your career with Royal.
Reservations Agent - Full Time (bilingual) Corporate Flight Management IncReservations Agent - Full Time (bilingual)Smyrna, TN$16.50–$21.50 / hourThe Reservations Agent is responsible for providing exceptional customer service by assisting passengers with flight reservations, itinerary changes, fare inquiries, and general travel-related questions. Handle incoming bookings and service inquiries for airline reservations using Company resources to provide complete and accurate air itineraries.
Bilingual WAH - TENNESSEE ONLY - Call Center Representative InfoCision Management CorpBilingual WAH - TENNESSEE ONLY - Call Center RepresentativeTNRemoteIn this role, you will assist customers by answering inbound calls, making outbound calls, resolving issues, and delivering outstanding customer support in both English and Spanish. This is a fully remote position for candidates living in Tennessee who thrive in a fast-paced environment and enjoy helping people.
Bilingual Onsite SPM / Warehouse Lead in Livingston, TN (M-F, 4PM - 1 AM) EmployBridge LLCBilingual Onsite SPM / Warehouse Lead in Livingston, TN (M-F, 4PM - 1 AM)TNAt EmployBridge, we operate an entire family of specialty staffing companies that include: ResourceMFG, Select Staffing, ProLogistix, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. The SPM serves as the primary onsite partner for the client, delivering exceptional customer service while ensuring staffing operations run smoothly each day.
NewBilingual Executive Housekeeper Smoky Mountain ResortsBilingual Executive HousekeeperSevierville, TennesseePrimary Essential Duties & Responsibilities: Managing the Business: SMR’s Executive Housekeepers will work 8-10+ hours per shift, 5 or 6+ days each week, based on occupancy and staffing demand. Holidays and weekends are affected by peak demand which means all team members must work together during those days to keep our operations running efficiently.
NewAcima Assistant Store Manager - PT - Bilingual Preferred Hunter Super Techs - TurnPointAcima Assistant Store Manager - PT - Bilingual PreferredMurfreesboro, TN$14.45–$16.49 / hourAcima Assistant Store Manager-PTWho We AreAt Acima, our mission is to empower individuals and families by providing accessible Lease-To-Own solutions that enhance their quality of life with ease of access to the things they need and want. The RoleThe Assistant Manager-PT reports to the Store Manager and is responsible for assisting the Store Manager in account management and sales activities while providing excellent customer service experience.
Retail Sales Associate, Verge Mobile, a T-Mobile Authorized Retailer - Maryville, TN - Spanish Bilingual Preferred Verge Mobile – a T-Mobile Premium PartnerRetail Sales Associate, Verge Mobile, a T-Mobile Authorized Retailer - Maryville, TN - Spanish Bilingual PreferredMaryville, TennesseeFull timeBuild proficiencies related to selling T-Mobile wireless products and services to our customers, while providing a best-in-class customer experience by: Exploring individual needs and provide hands-on demonstrations of the latest and greatest technology in-store. You will develop key skills by working hands-on with customers, figuring out what they need, showcasing the latest devices and services, and helping them stay connected.
NewCustomer Service Reps | Bilingual CSRs MMC GroupCustomer Service Reps | Bilingual CSRsNashville, TNRemoteAs a Bilingual Human Resources Customer Service Representative , you will: Answer inbound calls from English and Spanish speaking employees and former employees regarding Human Resources and Benefits. We are seeking professional, customer-focused Bilingual Human Resources Customer Service Representatives to support employees and former employees with Human Resources and Benefits inquiries.
Customer Service Representative (Bilingual) TMX Finance Family of CompaniesCustomer Service Representative (Bilingual)Nashville, TNThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission Extra Space Storage IncRemote Bilingual Inbound Sales Representative - $17.00 Hourly + CommissionMurfreesboro, TNRemoteIf you enjoy working with other highly engaged people, a culture that embraces innovation, delivering world class customer service, and the opportunity to grow your career - then Extra Space Storage is the place for you! Don't get lost in the shuffle of a large call center- at Extra Space Storage our close-knit team allows our passionate leaders to coach you to success.
Bilingual Phlebotomist Biolife Plasma ServicesBilingual PhlebotomistMount Juliet, TNFine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful. What you bring to Takeda: · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs.
NewRelationship Banker - Thompson Lane Financial Center - Bilingual Spanish Required Bank of America CorpRelationship Banker - Thompson Lane Financial Center - Bilingual Spanish RequiredNashville, TNOn screen copy: Trained by the award-winning Academy at Bank of America The onboarding and training I received through Bank of America's award-winning Academy offered personalized support, dedicated training time, and coaching that helped me prepare for the job. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.
Bilingual Spanish Retail Sales Consultant AT&T IncBilingual Spanish Retail Sales ConsultantMemphis, TN$15.76–$18.32 / hourMeeting sales targets and earning your commission happens with the power of AT&T's full suite of products at your fingertips - the latest devices and personalized services that bring friends, families and communities closer together. Let's talk about what to expect: On the sales floor, you'll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine.
Bilingual Dietitian, PRN Vanderbilt University Medical CenterBilingual Dietitian, PRNNashville, TennesseeRemoteThe nutritionist will work closely with participating families, through virtual telehealth sessions, to deliver personalized nutrition counseling using a motivational interviewing-based approach focused on seven key health behavior targets: fruits and vegetables, snacks, sugar-sweetened beverages, physical activity, healthy sleep, healthy media use, and engaged parenting. The result is a Department which reaches far beyond the walls of our hospital to provide high-quality patient care, to train the next generation of leaders in pediatric medicine, and to advance our knowledge of important conditions that affect vulnerable infants and children through world class research.
Bilingual Phlebotomist TakedaBilingual PhlebotomistMount Juliet, TennesseeWe offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. Whether someone is looking for extra income, valuable experience, or a schedule that fits a busy life—BioLife welcomes part-time team members just like you.
Customer Service Representative (Bilingual) Community Choice Financial Inc.Customer Service Representative (Bilingual)Murfreesboro, TNThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Spanish Bilingual Customer Service Specialist - 2nd Shift QVCSpanish Bilingual Customer Service Specialist - 2nd ShiftTennesseeRemoteWorking from home, our Specialists not only assist customers by problem-solving and de-escalating unique situations but also promote products and improve sales while maintaining a high-paced call volume. Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts!
Retail Sales Associate Spanish Bilingual Verizon Communications IncRetail Sales Associate Spanish BilingualSmyrna, TN$16–$21 / hourFrom health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. Whether you're just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $18,000 a year in individual-based commissions if you hit all your sales goals.
NewBilingual Customer Service Reps HYBRID MMC GroupBilingual Customer Service Reps HYBRIDNashville, TNThroughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. Join a team where you'll provide exceptional support to employees and former employees by answering Human Resources and Benefits related questions in a fast-paced, professional environment.
NewBilingual Customer Service Reps - REMOTE MMC GroupBilingual Customer Service Reps - REMOTENashville, TNRemoteThroughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. Please Note: This position is remote, but applicants must reside within 25 miles or approximately a 45-minute commute of the Nashville area and meet all home office and internet requirements prior to their start date.
Technician (Bilingual) Valvoline IncTechnician (Bilingual)Nashville, TNWe seek team members with: Schedule flexibility (Weekend availability is likely, but we ensure you don't work late nights or holidays). Together, we'll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles.
Bilingual Human Resources Coordinator Reser's Fine FoodsBilingual Human Resources CoordinatorMemphis, TNFull timeReser’s is the leading provider of fresh refrigerated deli salads, side dishes, and prepared foods for the supermarket, club store, and food service industries. We offer a competitive compensation and benefits package designed to help employees live a healthier life, build rewarding careers and save for the future.
Bilingual Customer Care Agent Advance FinancialBilingual Customer Care AgentNashville, TNThis department is open 365 days a year and our agents must have open availability including weekends and holidays. He or she must be able to work with a computer screen that is quickly changing and flashing the user to be alert of specific information.
Bilingual Spanish Retail Sales Consultant AT&TBilingual Spanish Retail Sales ConsultantNashville, TennesseeMeeting sales targets and earning your commission happens with the power of AT&T’s full suite of products at your fingertips – the latest devices and personalized services that bring friends, families and communities closer together. On the sales floor, you’ll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine.
Sales Coordinator - Bilingual: English/Spanish (Hybrid: Onsite & Remote) (Southeast Region) US Foods Holding CorpSales Coordinator - Bilingual: English/Spanish (Hybrid: Onsite & Remote) (Southeast Region)Alcoa, TNRemote$17–$26 / hourThis position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10 percent onsite at distribution center offices located anywhere in the Southeast Region of the United States as follows: West Virginia WV, Roanoke VA, Raleigh NC, Charlotte NC, Fort Mill, SC, Columbia SC, Port Orange FL, Boca Rotan FL, Tampa FL, New Orleans, LA, Jackson MS, Montgomery, AL, Little Rock, AR, Memphis, TN, Knoxville, TN, Atlanta, GA, Middle, TN, within a 50 mile distance to the listed Distribution Offices. Systems and tools include, but is not limited to the following: US Foods On Line, Salesforce.com, Edge, PRISM, Retalix, Enterprise Product Search (EPS), Demand Communication Tool (DCT), SODS system for Special Orders, CDMR for Credit requests, Tandem - SMOI for Special Order Management, CES Quotes to support Equipment & Supply Sales.
Inside Sales - Bilingual Spanish Best Buy MetalsInside Sales - Bilingual SpanishKnoxville, TennesseeWe are currently seeking a customer-focused Inside sales professional who thrives on building relationships and being an integral part of our dynamic team that is fluent in both Spanish and English. If you are a self motivated individual with a passion for sales and customer service, we encourage you to apply for the Inside Sales Representative position at Best Buy Metals.
Relationship Banker - Asheville - Knoxville Market - Bilingual Spanish Required Bank of AmericaRelationship Banker - Asheville - Knoxville Market - Bilingual Spanish RequiredKnoxville, TennesseeThis includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
Outside Sales Representative (Bilingual Spanish Preferred) SPECTRUMOutside Sales Representative (Bilingual Spanish Preferred)Columbia, TNAs an Outside Sales Representative at Spectrum, you will represent our trusted products through face-to-face interactions with prospective customers, expanding access to high-speed data and communication solutions. Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices).
Sales Associate - Bilingual Meritage Homes CorporationSales Associate - BilingualFranklin, TennesseeResponsibilities: The Sales Associate’s primarily responsibility is to embrace Meritage Active Sales (MAS) sales strategies and philosophy to generate new home sales by leveraging the relationships with the Realtor and new home buyer and by utilizing all available tools, to demonstrate value, selling, and closing homes with an emphasis on exceptional customer service. Prospect for opportunities to influence individual agents and brokers within their assigned DSA to prioritize Meritage Homes’ listings to their clients and appropriately advocate for those buyers they represent to select a Meritage home when considering their final purchase decision.
Antwerpen Hyundai Clarksville Bi-Lingual Sales Associate Antwerpen Auto GroupAntwerpen Hyundai Clarksville Bi-Lingual Sales AssociateClarksville, TN$15–$50 / hourJoin Antwerpen Clarksville Autopark as a Bi-Lingual Sales Associate, specializing in serving our diverse customer base with a preference for Korean language skills. In this role, you will engage with customers in both English and Korean, helping them find the perfect vehicle while providing exceptional service and support throughout the sales process.
Physician (Bilingual) - Virtual Urgent Care Oscar HealthPhysician (Bilingual) - Virtual Urgent CareNashville, TNRemote$227,226–$298,233 / yearParticipate in collaborative care model with various care team members including but not limited to registered nurses, medical assistants, PCPs, behavioral health clinicians, and clinical supervisor where applicable. Compact license from IMLCC or eligible for a compact license (hold a full, unrestricted medical license in a state that is a member of the Compact).
NewAcima Assistant Store Manager - PT - Bilingual Preferred AcimaAcima Assistant Store Manager - PT - Bilingual PreferredMurfreesboro, TN$14.45–$16.49 / hourOverviewAcima Assistant Store Manager-PTAt Acima, our mission is to empower individuals and families by providing accessible Lease-To-Own solutions that enhance their quality of life with ease of access to the things they need and want. The RoleThe Assistant Manager-PT reports to the Store Manager and is responsible for assisting the Store Manager in account management and sales activities while providing excellent customer service experience.
Bilingual Janitorial Lead Harvard Maintenance, Inc.Bilingual Janitorial LeadNashville, Tennessee$18–$20Como limpiador de plomo, garantizará una limpieza de alta calidad en todas nuestras instalaciones al realizar y supervisar las tareas de limpieza diarias. Our combined team of more than 10,000+ skilled and hardworking people helps fulfill the needs of clients across many markets and across varying industries.
Retail Sales Associate, Verge Mobile, a T-Mobile Authorized Retailer - Sevierville, TN - Spanish Bilingual Preferred Verge Mobile – a T-Mobile Premium PartnerRetail Sales Associate, Verge Mobile, a T-Mobile Authorized Retailer - Sevierville, TN - Spanish Bilingual PreferredSevierville, TennesseeFull timeBuild proficiencies related to selling T-Mobile wireless products and services to our customers, while providing a best-in-class customer experience by: Exploring individual needs and provide hands-on demonstrations of the latest and greatest technology in-store. You will develop key skills by working hands-on with customers, figuring out what they need, showcasing the latest devices and services, and helping them stay connected.
Bilingual Customer Service Driver (Spanish) Sherwin-Williams CoBilingual Customer Service Driver (Spanish)TNThe Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Bilingual Customer Service Specialist (Spanish) Sherwin-Williams CoBilingual Customer Service Specialist (Spanish)TNThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Bilingual Multi-Location Customer Service Specialist (Spanish) Sherwin-Williams CoBilingual Multi-Location Customer Service Specialist (Spanish)Collierville, TNThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Housekeeping Supervisor - Bilingual Margaritaville Hotel NashvilleHousekeeping Supervisor - Bilingualnashville, TNSAFETY AND SECURITY: Be alert to hazards and responsible in carrying out hotel’s safety, security, and emergency procedures; suggest ways to improve safety conditions that reduce or prevent accidents and injuries; participate on safety committee or other special projects for safety; actively seek and report potential security risks or hazardous conditions. Help manage human resources functions including recruiting, selection, orientation, training, performance reviews, pay and recognition programs to maintain a skilled and motivated workforce.