NewRegional CDL A Jobs | Home Weekends | CA, AZ & NV Road WarriorRegional CDL A Jobs | Home Weekends | CA, AZ & NVLos Angeles, CA$1,200–$1,400 / weekRegional drivers typically earn between $1,200 and $1,400 per week while operating newer automatic sleeper trucks equipped with Samsara ELD technology and advanced safety systems. Most loads are drop-and-hook, allowing drivers to maximize miles and minimize downtime, with occasional live load and unload deliveries.
NewNew Store - Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Seasonal - Opening Fall 2026 Whole Foods Market IncNew Store - Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Seasonal - Opening Fall 2026Los Angeles, CA$18.50–$25.40 / hourProvides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.
Principal Consultant, DFIR, Reactive Services (Unit 42) - Remote Weekend Shift Palo Alto NetworksPrincipal Consultant, DFIR, Reactive Services (Unit 42) - Remote Weekend ShiftBurbank, CaliforniaRemoteThe Principal Consultant, Reactive Services is a senior individual contributor role within Unit 42 responsible for delivering expert-level incident response and digital forensics services to clients across a wide range of industries and environments. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below.
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Seasonal Whole Foods Market IncGrocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time SeasonalLos Angeles, CA$18–$25.40 / hourProvides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.
Front Desk/Customer Service Representative (Part-Time Substitute/On-Call) Rose Bowl Aquatics CenterFront Desk/Customer Service Representative (Part-Time Substitute/On-Call)Pasadena, CaliforniaEmployees should be available to work a minimum of approximately 12 hours per week when scheduled, though hours are not guaranteed. This is a part-time substitute/on-call position , with hours scheduled only as needed to provide coverage for employee absences, vacations, and special events.
Customer Service Representative Chevron CorpCustomer Service RepresentativeLos Angeles, CA$19–$20 / hourEffectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Customer Service Agent - LAX (Part-Time) Southwest Airlines CoCustomer Service Agent - LAX (Part-Time)Los Angeles, CAAs a Customer Service Agent at Southwest, you'll work at the ticket counter, gate area, and baggage service office to help Customers check in, answer questions, and make sure their travel goes smoothly. Handles any aspect of ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, reservations and resolving related complaints and problems.
Airport Customer Service Agent PT - BUR Unifi Aviation, LLCAirport Customer Service Agent PT - BURBurbank, CAPart timeJob Title Airport Customer Service Agent PT - BUR Date Wednesday, April 1, 2026 Entity Unifi Aviation, LLC State California City Burbank Base Pay Rate: $ 17.50 Full/Part Time Part Time Exempt or Non-Exempt Position Non-Exempt Shift A.M. Job Duties: Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance. .
NewCustomer Service Rep (07809) - W. 3rd St Domino's Pizza LLCCustomer Service Rep (07809) - W. 3rd StLos Angeles, CAThis means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate").
NewCustomer Service Rep (08129) - 950 W. Manchester Avenue Domino's Pizza LLCCustomer Service Rep (08129) - 950 W. Manchester AvenueLos Angeles, CADomino'sPizza | Team Wow is growing and looking for qualified candidates to hire for Customer Service Representatives/Inside Help! Earn respect, be appreciated, and rewarded for achieving goals while providing exceptional customer service with high quality products.
NewCustomer Service Rep (08385) - 740 S. Olive Street Domino's Pizza LLCCustomer Service Rep (08385) - 740 S. Olive StreetLos Angeles, CAThis means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate").
Part-Time Customer Service Agent - BUR Airport PrimeFlight Aviation Services IncPart-Time Customer Service Agent - BUR AirportBurbank, CASpecific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus). By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling.
Call Center Customer Service Ultimate Staffing ServicesCall Center Customer ServicePasadena, California$19–$23 / hourThe Call Center Customer Service Representative is responsible for providing prompt, professional, and courteous support to customers via phone, email, chat, or other communication channels. Assist customers with questions related to products, services, orders, billing, or accounts.
Retail-Customer Service Manager (PT) The Michaels Companies IncRetail-Customer Service Manager (PT)Monrovia, CA$17.75–$23.10 / hourApplicants and Employees in Unincorporated Los Angeles County: Michaels reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engage with customers, including minors, including unsupervised minors, and other Team members, especially in high stress situations; accessing company information, assets, property, and products, including cash, checks, and credit card information; and appropriately handling such information, including confidential and personal information of customers and Team Members. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
NewCustomer Service Representative (Bilingual) Community Choice Financial Family of BrandsCustomer Service Representative (Bilingual)North Hollywood, CaliforniaFull timeOur Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our c ustomers, Team Members, and c ommunities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Retail Sales Associate / Customer Service Elements MassageRetail Sales Associate / Customer ServiceSanta Clarita, CaliforniaPart timeWe’re looking for an engaging, confident, and outgoing individual to lead retail sales while creating meaningful, lasting relationships with both new and existing clients. If you’re passionate about retail sales and delivering exceptional customer service—and want to truly make a difference in people’s lives—this is the opportunity for you.
Customer Service Representative Chevron StationsCustomer Service RepresentativeLos Angeles, CaliforniaEffectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
NewCustomer Service / Cashier WingStop - SaugusCustomer Service / CashierSaugus, CAAs a Guest Service Expert, you are the face and the voice of Wingstop to all of our Guests who walk into our restaurants, providing them with authentic, positive and genuine experiences. Must be effective and efficient in cash handling and communicating with crew members and kitchen staff to ensure all of our guests receives their orders accurately and promptly.
Customer Service Agent Johnny WasCustomer Service AgentLos Angeles, CaliforniaYou will contribute to department productivity and profitability by handling all customer-led requests, inquiries, and complaints in compliance with the team’s Service Level Agreements (SLA’s) and Key Performance Indicators (KPI’s). Maintain and cultivate effective relationships with internal departments that fosters compassion, respect and teamwork.
Retail Customer Service (Bilingual) GOLDFISH SEAFOOD MARKETRetail Customer Service (Bilingual)Los Angeles, CA$19.25–$20 / hourTransaction Excellence: Process cash and credit transactions quickly and accurately using the register system, ensuring every customer receives a correct receipt and a friendly farewell. Background: High School Diploma or equivalent; previous experience in retail, customer service, or food handling is a plus but not required—we will train the right person!
Customer Engineer, Devices and Services Google LLCCustomer Engineer, Devices and ServicesLos Angeles, CADesign comprehensive security architectures using Chrome Enterprise Premium, Cameyo, and Chrome Operating System (ChromeOS) to enable secure SaaS access, deliver private web apps, and manage unmanaged/Bring Your Own Device (BYOD) devices. Experience with browser technologies, networking, Security Assertion Markup Language (SAML), end-user computing, Virtual Private Network (VPN), Virtual Desktop Infrastructure (VDI), and web-based browser applications.
Route Customer Service Representative Auto-Chlor System LLCRoute Customer Service RepresentativeLos Angeles, CA$75,000–$85,000 / yearThis opportunity is ideal for candidates coming from customer service, delivery, hospitality, retail, route service, merchandising, or other customer-focused roles who are looking for a stable career with outstanding benefits and advancement opportunities. Auto-Chlor System, a leader in the foodservice industry for over 85 years, is hiring a Route Customer Service Representative to join our Los Angeles, CA team.
Customer Service Representative (Bilingual) TMX Finance Family of CompaniesCustomer Service Representative (Bilingual)North Hollywood, CAThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Management Assistant - Customer Service Representative Hankey Group ExternalManagement Assistant - Customer Service RepresentativeVan Nuys, CaliforniaMidway Auto Group was named Southern California Top-Rated Places to Work in 2023 due to many factors including our customer- centric culture, excellent career advancement and growth opportunities, as well as a fun work environment centered around team building. Clean driving record with no drug or alcohol related driving incidents in the last 5-7 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 5-7 year period.
Customer Service Representative Circle K StoresCustomer Service RepresentativePalmdale, CaliforniaThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
Customer Service Representative Retail Ashley Furniture Industries IncCustomer Service Representative RetailBurbank, CA$18–$22 / hourSales Order Support: Assist with processing sales orders accurately and efficiently, ensuring all required documentation is complete, and proper approvals are obtained before finalizing transactions. Technology & Systems: Utilize point-of-sale systems, retail management software, Microsoft Office Suite, and other business tools to perform job duties efficiently and accurately.
NewScheduler - Sr. Customer Service Rep Pacer GroupScheduler - Sr. Customer Service RepLos Angeles, CARemoteThis role is responsible for delivering exceptional customer service while scheduling appointments, registering patients, verifying insurance coverage, and responding to patient inquiries through multiple communication channels. Location: Remote (Must be able to report onsite to Los Angeles CA USA 90032 as needed) Duration: 13 Weeks, with potential extension C2H Schedule: Candidates must be available to work staggered shifts between 7:00 AM – 7:00 PM.
NewCustomer Service Representative AmeriVet Veterinary PartnersCustomer Service RepresentativeSun Valley, CA$19–$22 / hourCSR Responsibilities: Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow. Maintains accurate and updated client information and pet records, including obtaining pet medical records from other clinics and providing administrative support (scanning documents, updating records, faxing, emailing, etc.) to keep accurate and reliable client information.
NewCustomer Service Rep(08129) - 950 W. Manchester Avenue Domino's Pizza IncCustomer Service Rep(08129) - 950 W. Manchester AvenueLos Angeles, CADominos Pizza | Team Wow is growing and looking for qualified candidates to hire for Customer Service Representatives/Inside Help! Earn respect, be appreciated, and rewarded for achieving goals while providing exceptional Customer Service with high quality products.
NewCustomer Service Rep(08282) - 3631 Crenshaw Blvd. Domino's Pizza IncCustomer Service Rep(08282) - 3631 Crenshaw Blvd.Los Angeles, CADominos Pizza | Team Wow is growing and looking for qualified candidates to hire for Customer Service Representatives/Inside Help! Earn respect, be appreciated, and rewarded for achieving goals while providing exceptional Customer Service with high quality products.
NewCustomer Service Rep(08227) - 2324 Whittier Blvd. Domino's Pizza IncCustomer Service Rep(08227) - 2324 Whittier Blvd.Los Angeles, CADominos Pizza | Team Wow is growing and looking for qualified candidates to hire for Customer Service Representatives/Inside Help! Earn respect, be appreciated, and rewarded for achieving goals while providing exceptional Customer Service with high quality products.
NewCustomer Service Rep(08370) - 3309 W Pico Blvd Domino's Pizza IncCustomer Service Rep(08370) - 3309 W Pico BlvdLos Angeles, CADominos Pizza | Team Wow is growing and looking for qualified candidates to hire for Customer Service Representatives/Inside Help! Earn respect, be appreciated, and rewarded for achieving goals while providing exceptional Customer Service with high quality products.
NewCustomer Service Rep(07809) - 4257 W. 3rd St Domino's Pizza IncCustomer Service Rep(07809) - 4257 W. 3rd StLos Angeles, CADominos Pizza | Team Wow is growing and looking for qualified candidates to hire for Customer Service Representatives/Inside Help! Earn respect, be appreciated, and rewarded for achieving goals while providing exceptional Customer Service with high quality products.
UCLA Cooperage Customer Service Manager UCLA FieldingUCLA Cooperage Customer Service ManagerLos Angeles, CaliforniaResponsibilities include: opening/closing of the units; customer service; front-of-house operations; ordering of food/supplies; food presentation and promotion; food quality/quantity control; portion control; inventory control; security control; safety/sanitation; equipment maintenance; vendor relations; special programs; budget preparation/monitoring and overall financial performance. Cooperage Customer Service Manager Salary Range: $47,500- $55,000 Department: Cooperage Summary of Key Responsibilities: Under general direction of the Cooperage Division Manager, oversees operational activities of the department with emphasis on front-of-house for Taco Bell, Bruin Buzz, Sambazon, and Wetzel’s/Lollicup, and Ackerman Union dining bussing.
Customer Service Gaming Associate Knighted VenturesCustomer Service Gaming AssociateRosamond, CaliforniaAfter making a conditional offer and running a background check, if Knighted is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. By submitting your application you acknowledge and confirm that you have received, read and understand Knighted's Job Applicant Privacy Notice and hereby authorize and consent to the Company's use of the personal information and sensitive personal information it collects, receives or maintains for the business purposes identified in disclosure.
Customer Service Representative Unicare247Customer Service RepresentativeLos Angeles, New YorkActive Listening: Pay close attention to customer needs and concerns, asking clarifying questions when necessary to ensure full understanding. Our commitment to customer satisfaction has made us a leader in our industry, and we're looking for a dedicated Customer Service Representative to join our growing team.
Customer Service Representative / House Cleaner Molly MaidCustomer Service Representative / House CleanerPalmdale, CaliforniaAll independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
NewCustomer Service Representative Amerivet Services LlcCustomer Service RepresentativeLos Angeles, CA$19–$22 / hourCSR Responsibilities: Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow. Maintains accurate and updated client information and pet records, including obtaining pet medical records from other clinics and providing administrative support (scanning documents, updating records, faxing, emailing, etc.) to keep accurate and reliable client information.
Customer Service Representative Circle K Stores IncCustomer Service RepresentativeLos Angeles, CAYou will interact with many customers daily all while working with a fun energetic team accomplishing daily tasks around the storeYou are good atSelling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat if you haveRetail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your careerWillingness to learn and have funPhysical RequirementsAbility to stand andor walk for up to 8 hoursLift andor carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift andor carry up to 60 pounds from ground to waist levelPushpull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp reach and manipulate objects with hands. Store 2709270 3950 West Olympic Boulevard Los Angeles California 90019Shift AvailabilityDays Weekdays Weekend Availability Required Time TypePart timeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative.
Customer Service Representative (Bilingual) Community Choice Financial Inc.Customer Service Representative (Bilingual)North Hollywood, CAThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Customer Service Representative PLSCustomer Service RepresentativeVan Nuys, CaliforniaThrough our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives.
Night Customer Service Representative PLSNight Customer Service RepresentativeLos Angeles, CaliforniaThrough our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerLa Verne, CAProperty managers are expected to work alone; be responsible for opening and closing facilities; assist reservation and walk-in customers in renting storage spaces, including resolving issues and completing lease agreements; be responsible for company assets/property; and access customer accounts, including confidential and sensitive personal information, when responding to break-ins and delinquent accounts. Property Managers will make scheduled delinquent calls, access customer personal information, execute lien sales, and administer transactions with Auction Vendors, including providing access to purchased space.
Customer Service Delivery Advocate CarvanaCustomer Service Delivery AdvocateChatsworth, CA$22–$24 / hourAbility to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) . We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training).
NewWetzel's Pretzels/Lollicup/Sambazon Customer Service Representative University of California Los AngelesWetzel's Pretzels/Lollicup/Sambazon Customer Service RepresentativeLos Angeles, CASetting up and preparing Sambazon acai bowls, Lollicup boba drinks, making pretzel dough and baking pretzels. Employment is contingent upon successful completion and receipt of satisfactory results of a background check, continued Live Scan monitoring, and Employment Misconduct Disclosure
Bilingual Customer Service Specialist (Spanish) Sherwin-Williams CoBilingual Customer Service Specialist (Spanish)Los Angeles, CAThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Multi-Location Customer Service Specialist Sherwin-Williams CoMulti-Location Customer Service SpecialistValencia, CAThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
NewCustomer Service Associate Walgreen CoCustomer Service AssociateLos Angeles, CA$18.47–$20 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
NewCustomer Service Associate - Temporary Walgreen CoCustomer Service Associate - TemporaryVan Nuys, CA$18.47–$20 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Pharmacy Customer Service Associate Walgreen CoPharmacy Customer Service AssociateLos Angeles, CA$18.87–$21 / hourPerforms duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).