Clearwater, FL25 days ago
Must be able to work seated and standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks. These interactions whether assistance calls or escalations are formally documented and shared with leadership to understand coaching and training needs and to assess all escalations to understand root cause and develop new processes to improve the customer experience.