In this role, you'll answer incoming calls, schedule service appointments, coordinate routing and dispatch, process billing, resolve billing disputes, assist with accounts receivable collections, manage warranty claims, oversee service van inventory, communicate with internal and external customers, assist walk-in customers, and create and process service orders, sales orders, and warranty claims. With trusted brand quality, revolutionary designs, and a wide range of health and wellness benefits, we provide the world's foremost hot tub manufacturer, swim spas, and a wide range of fireplace and heating products from Kozy Heat®, Majestic®, Osburn®, and Valcourt®.