Support onsite operations focusing on lobby, reception, catering and conference services.* Closely manages all activity related to visitors, meetings, catering and events* Ensures all decisions are weighed for risk/reward and short/long term implications and thoroughly communicated with the client* Drives and develops self and team towards building strong relationships with client(s) and achievement of KPIs (profitability, safety, engagement, etc.)* Assists with the training of new hires, as well as the ongoing training of current staff, to ensure a consistent high level of professionalism among team members* Champions development, performance evaluations, succession planning, and has focused on building single- and multi-unit management skills; have full understanding of all roles within operation; supports the team with tools and systems* Provides input with regards to associate performance, highlighting successes as well as areas for improvement* Assist with creating a collaborative environment amongst the team through events and personal introductions.* Provide general travel support (arranging for transportation, providing directions, etc.)* Coordinate and arrange basic office equipment repairs and maintenance* Carry out instructions for security, fire, health and safety guidelines* Provide first-line support for basic office technology* Provide facility tour for the new hires and visitors* Interface with vendors (catering, AV, etc.) to provide seamless customer support* Conduct opening and closing walkthroughs when business requires* Availability to work early mornings, late evenings and weekends.* In office 5x week* General administrative support* Other duties as assignedKey Competencies:* Has the ability to think quickly, analytically, strategically, and accurately* Shows expert client relationship, influencing, presentation, listening, and communication skills (written and verbal)* The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with clients and visitors.*