Cranberry Twp, PA30+ days ago
What's expected of you: • Be the welcoming face of our uBreakiFix store, delivering personalized, human-centric customer experiences • Use your communication skills to enrich each interaction while applying our Serve, Solve, Sell technique to recommend and upsell Asurion products and services • Learn and assist with device troubleshooting, diagnostics, and basic repairs as needed • Balance front-of-house customer interactions with back-of-house tech and inventory tasks • Support the fast-paced needs of a retail environment as a collaborative team player • Multitask confidently across customer service, sales, and technology. To be successful at uBreakiFix, you'll bring: • Previous experience in customer service or retail sales - at least 1 year • A natural ability to connect with customers, making them feel heard, valued, and cared for • A basic knowledge of electronic devices (nice to have, not required) • Flexibility to work part-time retail schedule, including weekends and holidays • Comfort juggling sales conversations, customer support, and hand-on tech work.