Greet patients, visitors, and incoming calls in a courteous, professional, and timely manner while serving as a positive representative of the organizationProvide prompt, efficient, and compassionate service to ensure an exceptional patient experienceSchedule, confirm, reschedule, and coordinate patient appointments while maintaining accurate provider schedulesUtilize electronic intake tools and assist patients with check-in and onboarding processesScreen and route calls, messages, and inquiries to appropriate staff in a timely mannerCollect and verify demographic, insurance, and referral information to ensure accurate registration and billingPrepare and process patient forms, visit documentation, and related administrative materialsCollect co-payments, deductibles, and outstanding balances and accurately process payments, receipts, and daily depositsMaintain proper cash handling procedures and balance transactions dailySupport daily clinic operations through administrative tasks, email communication, and general office upkeepCollaborate effectively with clinical and non-clinical staff to ensure efficient patient flow and operationsAdhere to all HIPAA, OSHA, and organizational policies while demonstrating flexibility and a team-based approach to care. Strong customer service and interpersonal skillsEffective communication with patients, providers, and team membersAbility to manage multiple tasks and prioritize in a fast-paced environmentProfessional, compassionate, and detail-oriented approach to workAbility to remain calm and effective under pressureProficiency with computer systems and office technology.