Must be skilled in communicating effectively through verbal/written means in a clear and effective manner; listening to others and understanding their needs; ensuring that information gets to the right person at the right time; establishing and maintaining productive and collaborative professional work relationships with clients and coworkers through personal communication; responding to questions within policy and procedure guidelines in the assigned area through multiple communication media; Informing personnel regarding procedures and/or status of work orders to aid in providing information for making decisions, taking appropriate action, and/or complying with building and safety regulations; and maintaining records of work completed. This position assists higher level HVAC/R technicians in the installation, alteration, maintenance, and repair of Residential and Commercial HVAC systems (DX, VRV, VRF, Air Handlers, Chillers, Cooling Towers, Hydronic Heaters, Steam Boilers, and related equipment), refrigeration systems, appliances, and plumbing systems (including but not limited to toilets, urinals, faucets, hose bibs, and drains) including pumps, motors, and valves.