Position Summary: The Case Manager, Critical Incident Response & Student Support is responsible for: providing direct support to students of concern or in crisis; serving on the team responsible for providing support, resources, and referrals to student(s) of concern; coordinating the appropriate response, in collaboration with campus partners, to critical incidents that students experience; conducting initial assessment meetings with students, parents/family members, faculty, staff, and other parties regarding students of concern or critical incidents; developing print materials and website content regarding student support and critical incident response; assisting with coordination and implementation of Parents & Family Weekend events; developing partnerships with other units to holistically support students and address multi-faceted needs; utilizing relevant theory and best practices related to crisis response and management and college student development; and contributing to the functions of the Dean of Students Office through support of its administrative, student support, programmatic, and crisis management functions. Responsible for providing direct service to over 500 students (annually) who are experiencing personal/social difficulties, physical/mental health-related concerns, financial hardship/distress, basic needs insecurities, and/or academic, behavioral, or other difficulties who would benefit from intervention and referrals to on and off-campus resources and to ensure they receive developmentally appropriate interventions and support.