Manager, schedule, delegate to, hire and lead a team of Managers of Customer Experience to coordinate with and/or delegate to Purchasing, Advertising, Income Audit, Internal Audit, NYGC, Marketing Analytics, Player Development, Database Marketing, Digital AV, Players Club, Facilities, Slot Operations, Warehouse, and Security to ensure all aspects of promotions are communicated and attended to. Responsible for daily and weekly assessment and maintenance of all 40+ Promotional Kiosks and 20+ Enrollment Kiosks, including all paper stock, players card stock, user level service needs, and hands on coordination with IT and Vendor technicians to keep kiosks in service.