Benefits/Perks · Flexible Scheduling · Growth Opportunities · Paid Training · Digital Workspace · Stunning Retreats · Massage Heights Family Fund · Employee Discounts & Comps · Base pay $18-$23/hr + commission and bonus opportunities Schedule/Expected work hours · 6-8 hour shifts · Required evenings and weekends Responsibilities · Achieve monthly sales targets through membership and gift card sales · Provide exceptional service by listening, communicating, and responding to guest’s needs · Promote the therapeutic/wellness benefits of massage therapy and skin therapy · Educate guests confidently and effectively about services and products · Excellent phone etiquette with an upbeat tone and strong articulation · Develop and maintain positive relationships with members of the team and guests · Plan and implement Front Desk Sales Associate trainings Qualifications · Exceptional guest service and communication abilities · At least 1-year face-to-face sales or retail management experience · Self-starter mentality with leadership, organization, communication, and interpersonal skills · Proficient with basic computer software and quick to learn new systems · Fast learner with a positive and energetic demeanor · Strong critical thinking skills, especially in resolving customer conflicts · Passionate about interacting with people and consistently delivering outstanding service · Must be able to work varied hours to include weekends, evenings, holidays, etc. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.