Recovery-Focused Support• Empower clients through recovery-focused, trauma-informed care emphasizing hope, respect, wellness, and self-advocacy, including use of tools such as WRAP• Model professionalism, positivity, and personal responsibility while supporting clients in becoming active participants in their recovery• Deliver individualized, goal-directed services in alignment with treatment and safety plans, maintaining at least 65% direct client service time• Assist clients in connecting with natural supports, internal programs, and community resources to promote independence and stability. Coordination & Communication• Maintain positive, professional relationships with hospitals, medical providers, Medicaid partners, and other community stakeholders• Participate in staff meetings, program development activities, and required supervision and trainings• Provide backup support to team members as needed to ensure continuity of care• Support a safe, clean, and welcoming environment, including answering phones, managing mail, monitoring safety systems, and providing basic first aid when necessary.