Qualifications: Education/Certification: High School Diploma or GED Valid Texas Commercial Driver's License with P and S endorsements o Possess and have maintained a valid Driver's License for 5 years Successful completion of the Humble ISD Bus Driver Training Program Current DPS Texas School Bus Driver Safety Training Certificate Pass annual DOT physical and drug screen and all other requirements of school bus drivers Special Knowledge/Skills: Knowledge of the geography of Northeast Harris County and Humble ISD schools and streets/roads in particular Knowledge of routing and scheduling software and best routing practices Knowledge of District and Transportation goals and guidelines as they apply to routing Skill in utilizing specialized routing software to develop route schedules Skill in assisting telephone/radio and walk in customers simultaneously using proper telephone etiquette and customer service techniques in a fast, friendly, and flexible manner Skill in MS Office (Word, Excel), internet resources, and other softwares Skill in communicating effectively and clearly, both verbally and written, utilizing tact and diplomacy and remaining calm in emergency situations Skill in English grammar, spelling and punctuation (written and verbal) and proofreading Skill in navigating online mapping applications to provide accurate directions to specific locations and routes Ability to analyze situations accurately, troubleshoot, and adopt an effective course of action Ability to process a high volume of customers Ability to drive a school bus route as the needs of the business dictates. Ability to perform duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision Ability to work under pressure situations and prioritize effectively Ability to comprehend complex systems and technical information Ability to maintain confidentiality of privileged and sensitive information Reports to: Transportation Route Supervisor School/Department: Transportation Pay Grade: Manual Trades/Hourly Pay Grade 5 Wage/hour status: Non-Exempt Work Days: 261 Created/revised: September 2020 HUMBLE INDEPENDENT SCHOOL DISTRICT Job Description Transportation Router Page 2 of 3. Ability to maintain professional behavior, appearance, and work ethic to represent the school district in a positive manner at all times Ability to maintain effective working relationships with District staff, outside organizations, elected officials, and the general public.