Be the first point of contact for patients • Welcome patients, create rapport, and deliver exceptional customer service • In partnership with our Chiropractors, present and enroll patients in memberships and packages - with confidence, clarity, and enthusiasm • Maintain a Patient-First approach to everything you do • Consistently meet and exceed sales objectives • Input patient information and maintain accurate records • Manage daily clinic operations, phones, check-ins, check-outs, scheduling, and payment processing • Confidently respond to patient questions, pricing, insurance cancellations, policies • Re-engage inactive members and encourage retention • Keep the clinic organized, clean, and welcoming • Create and maintain partnership with clinic Chiropractors, managers, and other staff. While at the front desk, you will welcome and engage with new and existing patients, manage calls and payments, and answer questions, manage patient flow, and ensure return visits.