RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: + Consistently achieve or exceed individual & store sales and other commercial KPIs + Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves + Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge + Illustrate the different stages within the client journey? and the core behaviors needed to provide a unique and elevated experience - all with the goal of driving repeat business + ?Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars + Capture client data by cultivating new and existing client relationships + Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries + Foster a culture of collaboration and open communication with colleagues and management + Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management + Ensure both the sales floor and stockroom are well-organized + Adhere to all company policies and procedures QUALIFICATIONS: + 1+ years' experience in retail, sales, or industry-adjacent role with a focus on customer service + Experience in generating sales, building, and developing client relations + Demonstrated verbal and written communication skills + Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations + Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs + Creative & Innovative - promotes curiosity, diversity and collaboration - is open to disruptive ideas + Excellent organizational, follow-up, and time management skills + Passion for the Marc Jacobs brand and product offering + Computer skills including operating a POS and navigating Microsoft Office suite + Must have flexibility to work a retail schedule including evenings, weekends and holidays SALARY & BENEFITS/WHAT WE OFFER:? As a Sales Associate at Marc Jacobs, you will drive sales & service by providing an exceptional client experience, engaging in clienteling, and assisting with the operations of the store.