Key job responsibilities - Work backwards from the customer to define the customer experience and product strategy for health and wellness features on Alexa - Define features, write user stories, and collaborate with engineering teams to drive the product roadmap for voice-enabled health experiences - Deliver innovative, simple solutions that impact millions of customers seeking to improve their health and wellness - Provide effective written and verbal updates on product performance to leadership and stakeholders - Retrieve and analyze feedback from customers, stakeholders, healthcare partners, and other teams to shape requirements - Manage a product or major features with considerable impact on customer health outcomes and engagement - Influence the strategic direction (business and technology) and engineering organization priorities - Define the problem(s) we are trying to solve, desired customer experience, vision, tenets, and product strategy - Collaborate with cross-functional teams including engineering, design, science, legal, compliance, and healthcare partners - Drive product discussions with executives (tech/non-tech) and contribute to OP1/OP2 planning A day in the life As a Sr. This senior role requires a unique blend of technical depth, product vision, and customer obsession to build experiences that transform how people interact with health and wellness services through voice technology.