TTECNewAutomotive Customer Service Representative TTECAutomotive Customer Service RepresentativeMelbourne, FLThe ideal candidate will have a high level of problem-solving skills, focusing on meeting customer needs through assumptive sales strategies and providing incentives to customers to increase purchases. As an Automotive Customer Service Representative working on-site in Melbourne, Florida, you’ll be a part of creating and delivering amazing customer experiences while also enjoying the satisfaction of being part of a unique culture.
TTECNewCustomer Service Representative TTECCustomer Service RepresentativeMelbourne, FLCustomer inquiries may include, but are not limited to, questions/concerns around the following: in-vehicle technology system use and troubleshooting, vehicle concerns inside and outside of warranty, mobile phone application support and troubleshooting, brand inquiries, vehicle specification inquiries, owner account inquiries, and basic vehicle feature utilization inquiries and concerns. Additionally, you will be responsible for meeting expected customer service levels and supporting business performance goals of the CRC by providing a full range of customer service, answering regular customer inquiries and concerns via multiple channels (telephone, correspondence, and email).
JobotNewSales Associate / Customer Service Representative JobotSales Associate / Customer Service RepresentativeOcoee, FL$20–$25 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Customer Service Representative, Fishing and Boat Expert, Ocoee, FL, reply to https://jobot.com/apply/sales-associate-customer-service-representative/775862569?utm_source=Monster.
Sparks GroupNewCustomer Service Representative Sparks GroupCustomer Service RepresentativeDelray Beach, FLProblem-Solving & Issue Resolution: Apply your problem-solving abilities to thoroughly research and resolve any concerns or issues customers may have regarding products, orders, or services. Responsibilities:Provide Personalized Assistance: Engage with customers via voice, email, and chat channels to offer tailored support for purchasing prescription medications, food, supplements, and vitamins.
Vaco LLCNewBilingual Customer Service Representative Vaco LLCBilingual Customer Service RepresentativeMiramar, FL$20–$20Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Vaco LLCNewCustomer Service Representative Vaco LLCCustomer Service RepresentativeWest Palm Beach, FL$18–$20Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
ConcentrixNewCustomer Service Representative (On-Site) ConcentrixCustomer Service Representative (On-Site)Lake Mary, FLCompany networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurodiversity), Women in Tech, OneEarth Champions, and more. As a Customer Service Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers."
AlliedTravelCareersNewTravel Physical Therapy Assistant (PTA) - $1,287 to $1,551 per week in Winter Park, FL AlliedTravelCareersTravel Physical Therapy Assistant (PTA) - $1,287 to $1,551 per week in Winter Park, FLWinter Park, FL$1,287–$1,551Summary:The Physical Therapy Assistant (PTA) works under the supervision of a Physical Therapist to help implement treatment plans that improve patients' mobility, reduce pain, and enhance functional independence. They document patient progress, educate patients on home exercise programs, and collaborate with the healthcare team to support optimal recovery and overall quality of life.
AlliedTravelCareersNewTravel Physical Therapist (PT) - $1,621 to $1,953 per week in Winter Haven, FL AlliedTravelCareersTravel Physical Therapist (PT) - $1,621 to $1,953 per week in Winter Haven, FLWinter Haven, FL$1,621–$1,953Educate patients and caregivers on home exercise programs, proper body mechanics, injury prevention strategies, and self-management techniques to promote long-term functional recovery. Working in settings such as hospitals, clinics, and rehabilitation centers, they create personalized, evidence-based treatment plans using exercise and manual therapy to help patients recover and become independent.
AlliedTravelCareersNewTravel Physical Therapist (PT) - $1,640 to $1,976 per week in Winter Haven, FL AlliedTravelCareersTravel Physical Therapist (PT) - $1,640 to $1,976 per week in Winter Haven, FLWinter Haven, FL$1,640–$1,976Educate patients and caregivers on home exercise programs, proper body mechanics, injury prevention strategies, and self-management techniques to promote long-term functional recovery. Working in settings such as hospitals, clinics, and rehabilitation centers, they create personalized, evidence-based treatment plans using exercise and manual therapy to help patients recover and become independent.
Fidelity InvestmentsNewFinancial Consultant - Winter Park, FL Fidelity InvestmentsFinancial Consultant - Winter Park, FLOrlando, FLSalesPlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. If you no longer want to spend your time on sourcing new clients and would rather have the time to deepen relationships and create complex financial plans, then join a team that is a stable industry leader.
TTECBilingual Spanish Customer Service Representative TTECBilingual Spanish Customer Service RepresentativeMelbourne, FLProcess, answer, and/or resolve customer inquiries and concerns, determining the appropriate actions based upon job aids, research, and existing desktop solution tools, and taking the appropriate action with utmost priority and speed, to ensure service level metrics are achieved. Ensure that all customer contacts are properly logged into Siebel, the CRC’s contact system, to allow for an accurate historical view of customers’ contacts with the CRC; Manage follow-up Log and audit documentation of customer files.
Arias AgenciesVirtual Account Representative Arias AgenciesVirtual Account RepresentativeTampa, FLRemote$50,000–$75,000 / yearFull timeHere is a rewritten, high-converting job ad designed to grab attention, highlight your best perks immediately, and encourage a high volume of quality applications. If you want to work under an incredible CEO who truly values your hard work, enjoy limitless opportunities for career advancement, and earn a great income—you’ve found your next career home.
Liberty Savings Bank FSBNewFinancial Center Client Services Representative Liberty Savings Bank FSBFinancial Center Client Services RepresentativeSquare South Sarasota, FLCross-trains in other areas of the financial center, such as ATM, Vault, Savings Bonds, Safe Deposit, Wire Transfers, other ancillary services and assists with opening and closing financial center. Description:Job Summary: Provides superior service to bank customers by performing banking transactions, opening new accounts and expanding customer relationships.
Sunbelt RentalsOutside Sales Representative - Scaffolding Commercial Sunbelt RentalsOutside Sales Representative - Scaffolding CommercialPensacola, FL$40,000–$58,168 / yearRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.
A-Line Staffing Solutions LLCBilingual Spanish Customer Service Representative {170188} A-Line Staffing Solutions LLCBilingual Spanish Customer Service Representative {170188}Jacksonville, FL$26–$26 / hourHandle inbound customer calls regarding banking products, credit cards, lending, checking, and savings accounts . • Identify customer financial needs and recommend appropriate products and services .
A-Line Staffing Solutions LLCHealthcare Customer Service Representative - Remote {170322} A-Line Staffing Solutions LLCHealthcare Customer Service Representative - Remote {170322}Stuart, FLRemote$17.50–$17.50 / hourProvide timely, accurate updates to customers regarding order status and product information requests, following established policies/procedures. Maintain detailed, accurate notes in customer accounts to ensure proper and timely follow-up.
Arias AgenciesVirtual Customer Service Representative Arias AgenciesVirtual Customer Service RepresentativeClearwater, FLRemote$65,000–$75,000 / yearFull timeAs the voice of our company, you will be the ultimate problem-solver, helping our customers navigate our products and resolving technical issues with a positive, can-do attitude. Here is a rewritten, high-converting job ad designed to grab attention, highlight your best perks immediately, and encourage a high volume of quality applications.
Spade RecruitingCustomer Service Representative (Remote) Spade RecruitingCustomer Service Representative (Remote)Jacksonville, FLRemote$50,000–$60,000 / yearFull timeIn this position, you will handle member communication, schedule appointments, answer basic questions, update client details, and assist with simple online forms. This role focuses on connecting with members who have already requested information and helping them understand available benefit options through short virtual appointments.
Company ConfidentialNewCustomer Service Rep-Logistics Company ConfidentialCustomer Service Rep-LogisticsJacksonville, FLFull timeDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
City of Winter GardenCustomer Service Representative - Utility Billing (FL, Winter Garden) City of Winter GardenCustomer Service Representative - Utility Billing (FL, Winter Garden)Winter Garden, FLRequires visual and muscular dexterity, hand/eye coordination, hearing sounds/communication; use of close vision; handling, grasping, fingering objects for extended periods; and the sustained ability to use close and peripheral vision; talk; hear; use hands and fingers to handle, feel, and type; and use hands and arms to reach, handle, lift, and carry objects. Acts as primary contact with citizens or other individuals requesting service or general City information, seeking permits, or making inquiries on planning, zoning, and permitting matters; or information regarding opening a utility account or information on paying a current account.
Domino's Pizza IncCustomer Service Rep(03831) - Winter Garden, FL Domino's Pizza IncCustomer Service Rep(03831) - Winter Garden, FLWinter Garden, FLMachines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
A & AssociatesFL-Food Service Worker-WINTER GARDEN A & AssociatesFL-Food Service Worker-WINTER GARDENWinter Garden, FLPart timeWith more than ten (10) offices throughout the United States, A & Associates is a company that can be trusted to provide a diverse level of services with excellence, diligence and integrity. The ideal candidate will have a strong work ethic, a positive attitude, and a commitment to providing excellent service in a fast-paced environment.
Discount TireTire Service Technician - Winter Haven Discount TireTire Service Technician - Winter HavenWinter Haven, FloridaDiscount Tire was founded in 1960 by Bruce T. Halle in Ann Arbor, Michigan, with a single store, an inventory of only six tires, and a promise to treat people right. Today, it is the nation’s largest independent tire and wheel retailer with over 1,200 stores across 40 states and over 31,000 employees.
Massey Services, Inc.Service Manager in Training- Midwest FL Pest Region/Winter Haven Massey Services, Inc.Service Manager in Training- Midwest FL Pest Region/Winter HavenWinter Haven, FLCelebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma. As a Service Manager in Training, we give you access to multiple resources that are proven to provide ideal customer scenarios and ample sales opportunities when: • Contacting new and existing customers to discuss their needs, answer questions, and identify solutions offered by our products and services • Educating customers on product features based on their personal needs.
Jarrett Ford Automotive GroupMOBILE SERVICE TECHNICIAN Winter Haven Jarrett Ford Automotive GroupMOBILE SERVICE TECHNICIAN Winter HavenWinter Haven, FLScan Tool Usage IDS, FDRS, and Laptop computerAbility to Program Modules, Perform DTC's Retrieval, and Possible PID interpretation. Physical strength to lift a tire onto the vehicle from a crouching position Some Mobile Service Van repairs may necessitate the ability to lift between 75 and 100 pounds.
CareSpot Urgent CareNewPatient Services Advocate (PSA) - Full-Time- Winter Springs CareSpot Urgent CarePatient Services Advocate (PSA) - Full-Time- Winter SpringsWinter Springs, FLWhat you’ll bring to the table: A high school diploma or equivalent, excellent organizational & interpersonal communication skills, the ability to remain calm and supportive towards our patients in busy or stressful situations, and preferably two years’ experience in a medical front office or customer service setting. What you’ll be doing: We are hiring a Patient Services Advocate to help us in creating the ultimate patient experience upon entrance to a CareSpot clinic, providing exemplary customer service from check-in to check-out.
VivintField Services Technician - Winter Haven, FL VivintField Services Technician - Winter Haven, FLWinter Haven, FLYou will be the face of Vivint, installing cutting-edge smart home technology while proactively identifying and selling upgraded solutions to provide customers with total peace of mind. + Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics.
Lee & Cates Glass, Inc.Customer Service Representative (CSR) St Augustine, FL Lee & Cates Glass, Inc.Customer Service Representative (CSR) St Augustine, FLSt Augustine, FLAs a Customer Service Representative (CSR) you will be the primary customer contact for the sale and service of residential glass products and services. Founded in 1926, Lee & Cates Glass is a family-owned and operated company that is guided by God and employs conservative and ethical business practices.
Veterans Sourcing GroupCustomer Service Specialist Customer Service Specialist Veterans Sourcing GroupCustomer Service Specialist Customer Service SpecialistLARGO, FLThis role involves handling customer inquiries, processing orders, resolving shipment and warranty issues, and performing accurate data/order entry in a fast-paced environment. Seeking a bilingual (English/Spanish) Customer Service Representative to support customers across the Latin American market.
Peachy Keen Air Conditioning, Plumbing and HeatingNewCustomer Service Representative (CSR) Peachy Keen Air Conditioning, Plumbing and HeatingCustomer Service Representative (CSR)Deerfield Beach, FL$18–$22 / hourPeachy Keen Air Conditioning, Plumbing and Heating is growing fast, and we’re looking for friendly, organized, and solution-driven Customer Service Representatives (CSRs) to join our team. Bring your skills, leadership, and drive — to help us build South Florida’s most trusted home service brand.
SSI PetroleumNewCustomer Service Representative SSI PetroleumCustomer Service RepresentativeWinter Haven, Florida$22–$24A recognized industry leader for over 50 years, SSI is dedicated to providing our customers with excellent customer service, reliable support and over 150 combined years of industry expertise. We operate 24 hours a day, 7 days a week, 365 days a year in order to ensure your business has what it needs, when it needs it.
ADVANCED VETERINARY CAREVeterinary Customer Service Representative (CSR) ADVANCED VETERINARY CAREVeterinary Customer Service Representative (CSR)Orlando, FLPerform opening and closing routines within the front desk to ensure smooth operational running throughout the day, including counting cash, financial closing of reports and terminal batching when scheduled. • Provide compassionate, caring support to clients during the euthanasia process, including handling financial transactions expeditiously and arranging for final care options for remains.
Amanda Chase Koenig - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Amanda Chase Koenig - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberWinter Park, FLOur high-performing Winter Park office is looking for a Customer Service Representative who’s ready to deliver elite service, learn from the best, and grow fast in the insurance industry. Highly motivated, organized, and ready to excel in a fast-paced, top-tier office.
LanceSoft IncHuman Resources - HR Customer Service Representative HR Customer Service Representative LanceSoft IncHuman Resources - HR Customer Service Representative HR Customer Service RepresentativeTampa, FLFull timetool kits, videos or training materials to facilitate direct access adoption Provide high touch customer service, ensuring communication is frequent and accurate Ensure proper documentation of inquiries including troubleshooting root cause and resolution Provide feedback on customer issues and the knowledgebase so that management can address and improve the items Participate in scheduled and ad hoc training in order to improve policy and process acumen Must have requirements: High School diploma or equivalent required Experience working in a fast-moving, complex, ever changing environment Ability to use sound judgement and research skills in order to identify the right solution to meet business needs Strong verbal and written communication skills to interact with clients and the HR function to deliver business needs Strong attention to detail Embraces and support team work Language requirements beyond English: Fluent in at least one of the supported languages (specific language requirements to be updated per the needs, when published for recruitment) Desired requirements: College Degree Basic knowledge and understanding of HR policies, processes and regional employment laws HR Operational Experience Additional Job Requirements: None Responsibilities and Duties Triage items received by email, postal mail, or direct access in the case management system to direct to the proper assignment group Provide support to HR Advisors, Supervisors and Managers to ensure timely processing of inquiries within the case management system Proactively identify and report any case trends to facilitate quick response to issues Utilize knowledge base and employee facing portal (***) to interpret customer needs and resolve basic inquiries Support basic customer inquiries via data entry into HCM (Workday) Utilize various HCM systems to fulfill requests Prepare appropriate letters and forms in response to customer inquiries Liaise with third party vendors as applicable to resolve customer inquiries Guide employees and managers to available resources, e.g.
Turner Pest ControlNewCustomer Service Representative - Call Center Turner Pest ControlCustomer Service Representative - Call CenterJacksonville, FLAs a Customer Service Representative with Turner Pest Control, your goal is to be a friendly, helpful, knowledgeable, and professional point of contact with our customers and ensuring their needs are met in a manner that reflects positively on the company. A business thrives based on how well it treats its customers, so this fast-paced, high-volume, inbound call center is an incredibly critical component of the continued success of Tuner Pest Control.
RandstadNewService Industry Customer Service Representative RandstadService Industry Customer Service RepresentativeTallahassee, FL$17–$18 / hourThe right CSR for this role will provide great customer service, great phone voice and positive attitude, schedule service calls, provide quotes and estimates and accurate data entry. Long time Tallahassee business specializing in the service industry seeking career driven and experienced customer service reps!
Rowland Pest Management, Inc.Pest Control Customer Service Representative Rowland Pest Management, Inc.Pest Control Customer Service RepresentativeCasselberry, FL$16–$21 / hourYour primary responsibilities include managing a high volume of calls, texts, emails, voicemails, and web requests while maintaining a high level of knowledge of our services to help meet the individual needs of our customers. Your positive, friendly disposition comes through in all your interactions as you respond to customer questions, proactively resolve problems, and seek to turn every dissatisfied customer into a happy one.
Hughes ExterminatorsNewCustomer Service Representative Hughes ExterminatorsCustomer Service RepresentativeDunedin, FLHughes Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. Hughes Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.
Stark ExterminatorsCustomer Service Representative Stark ExterminatorsCustomer Service RepresentativePanama City, FLStark Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.
Nader's Pest RaidersNewCustomer Service Representative Nader's Pest RaidersCustomer Service RepresentativeJacksonville, FLNader's Pest Raiders as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military. Additionally, you will work diligently to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid.
MaximusSpanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeTallahassee, FLFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
Pet Paradise ResortFront Desk Supervisor - Winter Garden Pet Paradise ResortFront Desk Supervisor - Winter GardenWinter Garden, FLThe Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and of course, overnight boarding that feels like home, all under one roof. Assisting with Front Desk functions when needed including processing check-ins and check-outs, answering incoming phone calls, deescalating customer service issues, and maintaining cleanliness of the lobby during operating hours.
PetVet Care CentersReceptionist / Customer Service Representative PetVet Care CentersReceptionist / Customer Service RepresentativeBrandon, FL$15–$17 / hourWith more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive. Pay Range$15—$17 USDAt PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible.
ModalwaysCustomer Service Representative – Immediate Start ModalwaysCustomer Service Representative – Immediate StartMiami, FLThis role focuses on handling client inquiries, maintaining accurate records, and coordinating with internal teams to ensure a high-quality customer experience. Modalways is seeking a motivated and professional Customer Service Representative for immediate hire to support client communication and service operations.
CintasCustomer Service Representative - Fire Service Technician CintasCustomer Service Representative - Fire Service TechnicianFort Myers, FLWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best.
Cintas CorpCustomer Service Representative - Fire Service Technician (Fort Myers, FL, US, 33916) Cintas CorpCustomer Service Representative - Fire Service Technician (Fort Myers, FL, US, 33916)Fort Myers, FLWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.
FAIRWAY LAWNSNewCustomer Service Representative FAIRWAY LAWNSCustomer Service RepresentativeMiami, FL$17–$19 / hourIn this role, you will assist customers by providing information, resolving inquiries, and ensuring a positive experience. Hands-On Training - Develop and refine your skills in customer service and problem-solving.
TalentBridgeNewCustomer Service Representative TalentBridgeCustomer Service RepresentativeFt Myers, FLYou’ll work with customers, business partners, and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience. Manager Comments on Role: This is a dispatch-heavy role in a fast-paced Costco delivery warehouse — not your typical customer service job.
AssistRxCustomer Service Representative - Specialty Pharmacy AssistRxCustomer Service Representative - Specialty PharmacySand Lake, FL$40,000–$42,000Record activities in the patient database and follow up to secure services (such as product training, mailing of promotional materials, etc.) for our customers by contacting physician’s offices, pharmacies, and other external entities to ensure patient’s needs are being met. Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and “customer service” skills.