Help Desk Analyst Alpha Baking Co., Inc.Help Desk AnalystChicago, ILTechnical Support: Diagnose and resolve hardware, software, and network issues by providing step-by-step guidance, troubleshooting techniques, and effective problem-solving strategies. Issue Tracking: Utilize a ticketing system to log and track all reported issues, ensuring accurate documentation of the problem, resolution steps, and communication history.
10-meter South Pole Telescope Winter-Over University of Chicago10-meter South Pole Telescope Winter-OverChicago, IL$75,000–$110,000 / yearPay Rate Type: FLSA Status Exempt Pay Range: $75,000.00 - $110,000.00 The included pay rate or range represents the Universitys good faith estimate of the possible compensation offer for this role at the time of posting. The University of Chicagos Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information.
Delivery Driver(09167) - 207 West Winters St Domino's Pizza IncDelivery Driver(09167) - 207 West Winters StWest Chicago, IL$15–$25 / hourWe are MBR Management (a locally owned Franchise of Dominos) & we strive to treat all of our team members like family. Our goal is to get to know each team member & help you accomplish your goals whether it is a career with us or just earning some extra cash!
Tax Intern Winter 2027 CroweTax Intern Winter 2027Chicago, IllinoisThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Tax Interns at Crowe will work together to support our clients spanning a wide range of industries which may include manufacturing and distribution, retail, construction, real estate, and diversified financial institutions.
IT Assistant / Help Desk (Entry Level) ACTS BrandIT Assistant / Help Desk (Entry Level)Des Plaines, IllinoisACTS-Aviation Security, Inc. is a wholly owned subsidiary of the international security company ICTS Europe and specializes in the provision of security solutions and services; primarily focused on catering, aircraft and cargo screening. The Information Technology Assistant / Helpdesk will assist and aide the IT Manager in all matters related to the internal and external security, support and management of the organization’s information systems.
IT Services Help Desk Service Coordinator / Level 1 Technician NerdsToGoIT Services Help Desk Service Coordinator / Level 1 TechnicianChicago, IllinoisThis is a hybrid role: your primary responsibility is managing the flow of our service board—triaging incoming tickets, assigning work to technicians, and ensuring nothing falls through the cracks. Provide first-touch resolution for common support requests including password resets, MFA issues, printer problems, basic Outlook/Microsoft 365 questions, and user account management.
IT HELP DESK TECHNICIAN FE Moran IncIT HELP DESK TECHNICIANChicago, ILMoran Group of Companies is comprised of seven specialized businesses offering a full spectrum of HVAC, Mechanical Services, Fire Protection, Special Hazard Systems, Plumbing, Refrigeration, and Industrial Piping Services across virtually every market. We are a single-source contractor working seamlessly to consolidate resources and deliver outstanding construction and service solutions, regardless of size, scope, complexity, or location…We save lives, protect property, and create healthy environments.
IT Service Desk Manager Sargent & Lundy LLCIT Service Desk ManagerChicago, IL$100,010–$144,190 / yearThis role combines hands-on technical support with leadership responsibilities, including team management, process improvement, and coordination with other IT functions to deliver high-quality end-user support. The IT Service Desk Manager is responsible for overseeing daily operations of the IT Service Desk team to ensure timely and effective resolution of technical issues and service requests.
IT Services Help Desk Service Coordinator / Level 1 Technician NerdsToGo of Chicago Downtown, ILIT Services Help Desk Service Coordinator / Level 1 TechnicianChicago, ILThis is a hybrid role: your primary responsibility is managing the flow of our service board—triaging incoming tickets, assigning work to technicians, and ensuring nothing falls through the cracks. Provide first-touch resolution for common support requests including password resets, MFA issues, printer problems, basic Outlook/Microsoft 365 questions, and user account management.
IT Director – Data Integration & Systems Strategy Tyree and D'Angelo PartnersIT Director – Data Integration & Systems StrategyChicago, ILA key priority of this role is leading the migration and consolidation of multiple legacy EMR systems onto a single, enterprise EMR platform, while ensuring continuity of care, revenue cycle integrity, and HIPAA compliance. We look for investments where we can establish true collaborative partnerships with business owners and management teams that will lead to substantial value creation over a long-term investment horizon.
IT Advisor - Technology Cons - AI and Data - Data Science - Manager - Multiple Positions - 1703399 Ernst & Young Global LtdIT Advisor - Technology Cons - AI and Data - Data Science - Manager - Multiple Positions - 1703399Chicago, ILIf you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY's Talent Shared Services Team or email SSC Customer Support at ssc.customersupport@ey.com. MINIMUM REQUIREMENTS: Must have a Bachelors degree in Mathematics, Information Systems, Statistics, Operations Research, Analytics, Computer Science, Data Science, Machine Learning, or a related field and 5 years of progressive, post-baccalaureate related work experience.
Director of IT Infrastructure & End User Services Benesch LawDirector of IT Infrastructure & End User ServicesChicago, ILThe Director of IT Infrastructure & End-User Services is a senior leadership role that is responsible for the strategy, security, availability, and day-to-day operation of the organization's technology infrastructure and end-user support services across a multi-office environment. Owns end-user computing service delivery, including device deployment and support, endpoint configuration and patching, break/fix, platform hardening, software distribution, and coordination of equipment.
IT Systems Support Specialist Intrinsic DevelopmentIT Systems Support SpecialistSummit, MissouriThis role will split time between providing day-to-day technical support to employees, managing IT equipment and user setups, and assisting with the planning, installation, and troubleshooting of IT infrastructure such as camera systems, access control, networking equipment, and community-wide Wi-Fi systems. This expansion coincides with the launch of our new 260+ acre mixed-use development, which will feature approximately 2,900 luxury multi-family units, as well as over 660,000 square feet of retail, office, entertainment, hospitality space, and other related commercial uses.
Senior IT Systems Engineer Energy CXSenior IT Systems EngineerChicago, IllinoisAs a Senior IT Systems Engineer, you'll own and operate the company's IT and cloud infrastructure end-to-end, from helpdesk and device management to cloud architecture and security compliance. Run internal IT operations including device management, MDM, account provisioning, on/offboarding, endpoint protection, domain management, and help desk support.
IT Support Specialist Sterling Engineering, Inc.IT Support SpecialistElmhurst, IL$70,000–$80,000 / yearAs the company continues to grow, they are looking to bring on an IT Support Specialist to support internal users and keep day-to-day operations running smoothly. We’re partnering with a family-owned manufacturer of advanced water chiller systems known for its stability, strong culture, and long-tenured employees.
IT Service Desk Analyst Endeavor HealthIT Service Desk AnalystWarrenville, IL$26.36–$39.54 / hourOur more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. Job Summary: As the IT Service Desk Analyst at Endeavor Health, you will be responsible for handling calls across the entire Endeavor Health system, providing front line level 1 IT support for patients using MyChart and employees and non-employees using IT Resources.
IT Technician VitalsearchgroupIT TechnicianChicago, IllinoisThis role supports internal users with account access, healthcare applications, EMR/EHR systems, email, VPN, connectivity, and basic hardware/software issues in a HIPAA-regulated environment. This person should be comfortable supporting both clinical and non-clinical staff, documenting issues clearly, and working in a fast-paced healthcare environment where privacy, accuracy, and responsiveness are important.
IT Systems Administrator Institute of Gas TechnologyIT Systems AdministratorDes Plaines, IL$90,000–$120,000 / yearPart timeRequired Knowledge, Skills, Abilities, and Other Characteristics Strong understanding of the interconnectivity among Azure Active Directory, on-premises Active Directory, security controls, Group Policy, Azure networking, on-premises networking, Microsoft 365, firewalls, and trust relationships. This salary range is GTI Energy’s good faith estimate, and the actual salary may vary based on a number of factors including, but not limited to, GTI Energy’s business or organizational needs and an individual’s relevant experience, education, qualifications, certifications, skills, seniority, geographic location, and/or performance.
IT Finance Systems Support & Project Coordinator Sims LtdIT Finance Systems Support & Project CoordinatorWest Chicago, IL$88,027–$105,633 / yearOur asset management and recovery service enables businesses to meet both their social and legal obligations in the treatment of surplus electronics in a legally compliant, data secure, fully traceable, and environmentally sustainable manner. By proactively addressing issues and implementing innovative solutions, the IT Team helps drive efficiency, security, and seamless day-to-day operations across the business to influence outcomes.
IT Systems Administrator GTI EnergyIT Systems AdministratorDes Plaines, IL$90,000–$120,000 / yearThis role includes working with technologies such as Active Directory, Azure, cloud services, Microsoft 365, Microsoft Teams, Intune, NetApp SAN and NAS storage, cybersecurity tools, and backup solutions. This salary range is GTI Energy's good faith estimate, and the actual salary may vary based on a number of factors including, but not limited to, GTI Energy's business or organizational needs and an individual's relevant experience, education, qualifications, certifications, skills, seniority, geographic location, and/or performance.
IT Business Systems Analyst Blommer Chocolate CareersIT Business Systems AnalystChicago, IllinoisThe actual base salary within the specified range is based on several factors, including but not limited to applicant's skills, prior relevant experience, education, certifications, job responsibilities, market considerations and, if applicable, the location of the position. Note to External Recruiters / Search Firms: Blommer Chocolate Company does not accept unsolicited resumes and will not pay for any placement resulting from the receipt of an unsolicited resume.
IT Technician ReveljobsIT TechnicianNaperville, IllinoisThis role will assist internal users with account access, healthcare applications, EMR/EHR systems, email, VPN, connectivity, and basic hardware and software issues within a HIPAA-regulated setting. This person should be comfortable supporting both clinical and non-clinical staff, documenting issues clearly, and working in a fast-paced healthcare environment where privacy, accuracy, and responsiveness are essential.
IT Support Specialist / Help Desk Technician LevCo TechnologiesIT Support Specialist / Help Desk TechnicianChicago, IllinoisThe ideal candidate has at least two years of help desk experience, strong communication skills, and the ability to work independently while delivering exceptional customer service. You will troubleshoot and resolve problems, perform system installations, provide end-user training, and document solutions in accordance with established processes and procedures.
Head of Infrastructure - IT Mesirow Financial Holdings IncHead of Infrastructure - ITChicago, IL$175,000–$225,000 / yearThis individual will lead multiple teams, including Cloud Infrastructure (encompassing networking, servers, and storage), Endpoint Engineering and Help desk ensuring high availability, performance, and security of all enterprise systems. This role operates at the intersection of day-to-day operational excellence and long-term strategic planning, supporting a diversified financial services organization with complex regulatory, security, and scalability requirements.
Manager IT and Corporate Security OlivineManager IT and Corporate SecurityChicago, Illinois$125,000–$150,000 / yearCybersecurity Oversight: Monitor and enforce IT security measures and provide training to staff, identify and mitigate potential security risks relating to corporate IT to protect company data and systems, and oversee and manage the SOC-2 and ISO-27001 compliance programs. What You Will Do:Collaboration and Problem Solving: Collaborate with other teams to identify and resolve technical issues, contributing to a seamless and efficient IT operation; manage the internal IT help desk, participating in capacity and coverage planning, triage, and ticket resolution.
IT Manager GC America IncIT ManagerAlsip, IL$100,000–$150,000 / yearESSENTIAL DUTIES and RESPONSIBILITIES: Manage IT department associates by providing direction to the staff members responsible for the operations of the network infrastructure, ERP systems, CRM Systems, telephone systems, and all other supporting hardware/software utilized throughout the organization. With more than 100 years of history, presence in over 100 countries, and a team of over 3,500 people worldwide, we are proud to support dental professionals with innovative, high-quality products that truly make a difference for patients.
IT Service Desk Manager GCM GrosvenorIT Service Desk ManagerChicago, IL$135,000–$165,000 / yearThe IT Service Desk Manager is responsible for leading a geographically distributed service desk team- spanning Chicago, New York, and offshore team members - and ensuring the firm's end users receive exceptional technical support across hardware, enterprise software, and an increasingly AI-powered technology stack. The ideal candidate will bring a white-glove service mindset, a broad and current knowledge of enterprise technologies, and the flexibility to operate effectively across a wide range of situations - from complex infrastructure escalations to providing discreet, high-priority support for senior leadership and other VIP stakeholders.
Senior Manager - IT Operations American Water Resources LLCSenior Manager - IT OperationsNaperville, IL$128,240–$192,360 / yearPart timeDeveloping Direct Reports & Others - Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report's career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; is a people builder. Process Management - Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources.
IT Help Desk Coordinator Avant Inc.IT Help Desk CoordinatorChicago, IL$55,000–$67,000 / yearIf an outstanding applicant's experience and skill level is above or below the qualifications outlined in the job posting, we reserve the right to make an offer at a different level than the one listed in this job posting, which may have a different compensation range.]. Avant offers terrific perks and benefits, fun social events with employees who actually like hanging out together, and a flexible growth environment where trying your hand at new projects and being the active owner of your career path is encouraged and supported.
IT Network Administrator Amentum Services IncIT Network AdministratorChicago, IL$40–$45 / hourYou will report to a Team Lead and provide IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier 2 environment. Responsibilities: Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units.
Manager IT and Corporate Security Olivine, Inc.Manager IT and Corporate SecurityChicago, ILFull timeCybersecurity Oversight: Monitor and enforce IT security measures and provide training to staff, identify and mitigate potential security risks relating to corporate IT to protect company data and systems, and oversee and manage the SOC-2 and ISO-27001 compliance programs. What You Will Do:Collaboration and Problem Solving: Collaborate with other teams to identify and resolve technical issues, contributing to a seamless and efficient IT operation; manage the internal IT help desk, participating in capacity and coverage planning, triage, and ticket resolution.
Help Desk Manager True Group, Inc.Help Desk ManagerBartlett, IL$80,000–$100,000 / yearThe Help Desk Manager is responsible for leading the help desk and technical support teams to ensure the high availability, security, and performance of all IT systems, including desktops, laptops, networks, and server/storage infrastructure. This role combines hands-on leadership with strategic oversight of support operations, ensuring that both end-users and critical backend systems receive prompt, effective, and reliable support.
Senior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IIChicago, ILSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Senior Help Desk Technician Contact Government Services LLCSenior Help Desk TechnicianChicago, ILSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Service Desk Engineer II Orsini HealthcareService Desk Engineer IIElk Grove Village, IllinoisWorking with the senior manager of Infrastructure and IT partners, provision, implement, and manage infrastructure and end-user computing technologies that meet strategic initiatives from solutions that include commercial off-the-shelf (COTS) products, Software as a Service (SaaS), Infrastructure-as-a-Service (IaaS), Platform as a Service (PaaS) and in-house hosted solutions. The infrastructure includes data center (server, storage, and virtualization), call center, local and wide-area network, desktop, mobile, telephony, cloud and security components, as well as infrastructure that supports critical systems used by software developers.
Help Desk Support II Concordia GroupHelp Desk Support IICarol Stream, IllinoisWith no Level 1 beneath this role, you'll handle the full spectrum of inbound requests while also owning key IT processes including user lifecycle management, Microsoft 365 administration, endpoint security monitoring, and asset management. Key ResponsibilitiesEnd-User Support & TicketingHandle all inbound support requests as the sole frontline technician, triaging and resolving issues at L1 and L2 levels or escalating to the IT Team Lead when appropriate.
Senior Help Desk Specialist University of ChicagoSenior Help Desk SpecialistHyde Park, IL$26.75–$34.50 / hourReviews and validates payroll-related payment requests to ensure required documentation is present, such as W-9s, receipts, business purpose; and payments meet internal and external policy and tax compliance requirements prior to processing. Among many duties, Financial Services has responsibility for accounting and financial reporting; cash, endowment, and debt management; payroll; sponsored award accounting; and purchasing and paying for goods and services.
Help Desk Technician Leeco Steel LLCHelp Desk TechnicianLisle, ILJob Summary: The Help Desk Technician serves as the first point of contact for IT support, assisting employees with hardware, software, and network-related issues. This role requires strong troubleshooting skills, excellent customer service, and the ability to work both independently and as part of a team.
Help Desk Technician The Goodheart-Willcox Co., Inc.Help Desk TechnicianTinley Park, IL$50,000–$60,000 / yearIdentify trouble ticket trends, escalate identified problems to supervisory personnel and perform problem management to ensure problems are addressed in a timely fashion. Perform computer reimaging, including formatting hard drives, reinstalling operating systems, applying updates, and installing drivers to meet department specifications.
Information Systems Manager Wolverine Asset Management, L.l.c.Information Systems ManagerChicago, IL$125,000–$175,000 / yearOversee core enterprise services including Active Directory, DNS, DHCP, Exchange, Microsoft 365, endpoint threat protection, backups and enterprise file/storage infrastructure. Architect and manage the firm's Microsoft cloud ecosystem, spanning identity and access management, compliance and data governance, cloud infrastructure, and hybrid connectivity, ensuring seamless integration with on-premises systems.
Help Desk TalentBridgeHelp DeskSchaumburg, IL$50,000–$55,000 / yearThe IT Help Desk Associate supports daily technology operations for the Company by providing technical assistance, troubleshooting end-user issues, and maintaining system reliability. The position requires strong technical troubleshooting skills, customer support capabilities, and the ability to minimize operational disruptions across business systems.
Help Desk Specialist Strongpoint PartnersHelp Desk SpecialistChicago, IllinoisWith a coast-to-coast network of 19 leading firms including HowardSimon ("HSR"), Jocelyn Pension Consulting ("JPC"), Retirement Strategies Group (“RSG”), Retirement Planners and Administrators (“RPA”), Pension Financial Services (“PFS”), Pollard & Associates ("PA"), Carlson Quinn ("CQ"), SI GROUP ("SIG"), Retirement Planning Consulting Group (“RPCG”), Karel-Gordon & Associates ("KGA"), Cash Balance Actuaries ("CBA"), Pension Consultants, Inc. (“PCI”), Actuaries Unlimited (“AUI”), California Retirement Plans (“CRP”), Benefit Equity ("BEI"), United Benefit Pensions, Inc. ("UBP"), Creative Retirement Systems ("CRS"), Associated Pension Consultants ("APC"), Allied Consultants, Inc. ("ACI"), American Retirement Plan Services, LLC (“ARPS”), and SMS Retirement (“SMS”). Recognized as one of Inc. 5000’s Fastest Growing Private Companies in America and certified as a Great Place to Work, Strongpoint offers a suite of services that prioritizes accuracy, compliance, and reduction of regulatory risk for its clients, delivered by local client success teams that understand the nuances of the markets they serve.
Information Systems Manager WolverineInformation Systems ManagerChicago, Illinois$125,000–$175,000 / yearOversee core enterprise services including Active Directory, DNS, DHCP, Exchange, Microsoft 365, endpoint threat protection, backups and enterprise file/storage infrastructure. Architect and manage the firm’s Microsoft cloud ecosystem, spanning identity and access management, compliance and data governance, cloud infrastructure, and hybrid connectivity, ensuring seamless integration with on-premises systems.
Intern Information Systems Department Metropolitan Family ServicesIntern Information Systems DepartmentChicago, IllinoisWhile performing the essential duties of this internship, the intern is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. Will learn and support the use of Articulate 360 platform, an e-learning course development tool to help staff create e-learning content courses tailored to their program needs and publish to our learning management system.
Senior Manager User Support Services, Des Plaines and Help Desk - Oakton College Oakton Community CollegeSenior Manager User Support Services, Des Plaines and Help Desk - Oakton CollegeOakton, ILThe Senior Manager of User Support Services, Des Plaines and College IT Help Desk is the lead in managing and coordinating support of Oakton''s technology services and on-campus events at the Des Plaines campus. The Senior Manager oversees IT Help Desk operations and provides leadership in user-focused customer support.
Adjunct Faculty in Information Systems DePaul UniversityAdjunct Faculty in Information SystemsChicago, ILIn addition to the required documents listed below, you may also submit evidence of your experience as an optional document relating to systems analysis & design, IS management, IS operations, cloud computing, AI-related system functions, enterprise systems, analytics/business intelligence application development, relational and NoSQL database systems, enterprise data management, end-user support, end-user education and training, and IS strategy planning & implementation. The School of Computing (SoC) offers a variety of undergraduate and graduate programs including Computer Science, Artificial Intelligence, Cybersecurity, Data Science, Game Programming, Health Informatics, Human-Computer Interaction, Information Systems, Information Technology, Intelligent Systems Engineering, Network Engineering and Security, and Software Engineering.
Application Analyst - Clinical Systems - Meditech Humboldt Park Health CareersApplication Analyst - Clinical Systems - MeditechChicago, IllinoisTimely communicates and documents progress, challenges and resolutions to peers, management, user management, and vendors using designated tracking systems for all activities including: projects, changes, incidents, requests, and training, especially on urgent or protracted activities. As a community based hospital, Humboldt Park Health reinvests back into the community through programs to serve the poor and uninsured, manage chronic conditions like diabetes, health education and promote initiatives and outreach for the elderly.
Service Desk Manager Green Thumb Industries IncService Desk ManagerChicago, ILRemote$100,000–$125,000 / yearThe Service Desk Manager will manage a team of Service Desk Analysts and IT support personnel, ensuring efficient resolution of technical issues, optimal user experience, and adherence to ITIL best practices for GTI staff across all locations, including retail, cultivation, office environments and the HQ office. This role will oversee IT support operations, ensuring high-quality service delivery and continuous improvement in IT service management.
Application Analyst - Clinical Systems - Meditech Humboldt Park HealthApplication Analyst - Clinical Systems - MeditechChicago, ILPart timeTimely communicates and documents progress, challenges and resolutions to peers, management, user management, and vendors using designated tracking systems for all activities including: projects, changes, incidents, requests, and training, especially on urgent or protracted activities. As a community based hospital, Humboldt Park Health reinvests back into the community through programs to serve the poor and uninsured, manage chronic conditions like diabetes, health education and promote initiatives and outreach for the elderly.
Computer Systems Support Technician University of ChicagoComputer Systems Support TechnicianChicago, IL$33.33–$38.46 / hourLogs and resolves Help Desk contacts (calls, emails, walk-ins, voicemail) regarding, but not limited to: • network connectivity • PC, mac, printer and mobile hardware support • application support • audio visual requests • ad hoc requests • account creation and password resets. Demonstrates exceptional resourcefulness by leveraging diverse tools-including online research, internal knowledge bases, and vendor or community forums-to thoroughly diagnose and resolve technical issues, while effectively guiding end users through each troubleshooting step to ensure understanding and successful problem resolution.