ON Site - CT Specialist, IT Help Desk Summit Health, Inc.ON Site - CT Specialist, IT Help DeskRocky Hill, CT$24–$27 / hourTechnical Support & Troubleshooting: Provide prompt and effective technical assistance to users for their day-to-day IT problems and service requests across various channels (electronic tickets, inbound phone calls, and occasional in-person deskside visits). Ticket Management & Documentation: Create and meticulously update service tickets with comprehensive, accurate notes, including troubleshooting steps, resolutions, and relevant details to ensure clear communication and support effective follow-up.
ON SITE - CT Specialist, IT Help Desk Summit Health IncON SITE - CT Specialist, IT Help DeskRocky Hill, CT$24–$27 / hourTechnical Support & Troubleshooting: Provide prompt and effective technical assistance to users for their day-to-day IT problems and service requests across various channels (electronic tickets, inbound phone calls, and occasional in-person deskside visits). Ticket Management & Documentation: Create and meticulously update service tickets with comprehensive, accurate notes, including troubleshooting steps, resolutions, and relevant details to ensure clear communication and support effective follow-up.
Help Desk Analyst Nleague Services IncHelp Desk AnalystMiddletown, Connecticut$40 / hourFull timeof Children and Families package through InfoCubic includes: Criminal Background Searches: County Criminal Records Statewide Criminal Records US Criminal Record Locator (USCRL) Global Monitor Check (GMC) National Registered Sex Offenders (NSOR) Federal Criminal Records Verification Checks: Employment Verification Education Verification Professional License Verification Professional/Personal Reference Check Miscellaneous Checks: Consent-Based Social Security Verification (CBSV) County Upper Civil Court Search Motor Vehicle Records (MVR) 10 panel urine screening: As described here. Implemented in 1996, available on every desktop, and used by over 2,000 social workers and case managers, the application has been enhanced and modified continually to meet data capture and process functionality requirements driven by good child welfare case practice as well as State and Federal legislation and statute.
Help Desk Specialist Choate Rosemary HallHelp Desk SpecialistWallingford, CTFull timeProvide basic troubleshooting support for commonly used software packages (e.g., learning management systems, Microsoft Office).Assist with training end users on basic Mac and iPad skills and computer usage policies. Job Responsibilities and Essential Functions of the Position: Answer incoming calls, greet walk-in visitors, and respond to email inquiries, providing frontline troubleshooting for software, hardware, and general computer and tablet use issues.
Help Desk and ID Office Manager University of HartfordHelp Desk and ID Office ManagerHartford, CT$55,500–$70,000 / yearDesired Start Date Position End Date (if temporary) Close Date Open Until Filled Yes Special Instructions Summary Quick Link for Internal Postings https://hartford.peopleadmin.com/postings/7822 . Responds in a timely and effective manner to security inquiries and escalates issues concerning the operation of university-owned assets, high-priority requests, or sensitive customer requests.
Information Systems Technician U.S. NavyInformation Systems TechnicianTorrington, CTKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Application Support Analyst Nleague Services IncApplication Support AnalystHartford, ConnecticutFull timeThe Criminal Justice Information System (CJIS) CISS Electronic Workflow Help Desk Analyst (Training & Onboarding Support) is an additional position required based on uncovered needs while onboarding municipal police departments and other criminal justice partners to the CISS Electronic Workflow. Exhibit quick-response customer support and work with clients over the phone to troubleshoot, analyze, diagnose and engage appropriate technical resources to resolve client issues.