June 2, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
You will serve as the initial point of contact for IT related problems and provide tier 1 level support which will consists of providing phone and online support to users, performing troubleshooting, resolving technical issues, and following escalation protocols as necessary.
support, information technology, information technology support, computer science, system administration, system admin, system administrator, service desk, support desk, user support, customer support, support services, itsm, end user support enduser support, end-user support, troubleshooting, desktop support, tier1, tier 2, tier 1, tier2, tier1/2, tier 1/2, it concierge, tech support, cloud support, it professionals, information technology professional, navy, marine, nmci, DON, enterprise network, smit, hardware devices, lan/wan, wlan, data center, datacenter, it service management, information technology service management, user support, troubleshoot, script, scripting, scripts, python, bash, perl, linux, unix, rhel, red hat, redhat, windows, vtc, video teleconference, video teleconferencing, mfd, multifunctional device, multi-functional device, mfp, multifunctional peripheral, multi-functional peripheral, ticket, ticketing, service now, servicenow, snow, jira, Zendesk, zen desk, freshservice, fresh service, remedy, Ivanti, servicedesk, imaging, security+, security +, security plus, ccna, ccnp, cysa, cysa +, cysa+, gicsp, gfec, cnd, sscp, casp, casp+, cisa, gced, gcih, ccsp. Providing IT support for various devices/technologies including the network devices, laptops, desktops, printers, mobile devices, connectivity issues, OS issues, Outlook/Microsoft Office support, Video Teleconference (VTC), etc.