4-5 Years Experience supporting Windows computers, Chromebooks, tablets, classroom displays, and common productivity applications; preferred experience with Promethean displays, SMART Boards, Microsoft 365, Google Workspace for Education, mobile-device management, ticketing systems, remote-support tools, or student- information systems. Troubleshoot basic issues involving Windows devices, Chromebooks, iPads, tablets, interactive displays, printers, scanners, user accounts, Microsoft 365, Google Workspace, approved educational software, connectivity, and conferencing equipment.