Information System Analyst Municipal Employees Credit Union of Baltimore, Inc.Information System AnalystBaltimore, MD$67,415–$101,175 / yearWork also includes working as a team member on broader or more complex projects, effectively interfacing with technical and non-technical staff within and across the departments to enhance member experience. We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live.
Help Desk Analyst Geospatial And Cloud AnalyticsHelp Desk AnalystQua, Virginia$42,000–$50,000 / yearCompensation: $42,000.00 - $50,000.00 per year GCA is a minority veteran owned small business providing solutions to customer requirements in every realm of the intelligence and information technology industries to include, imagery/intelligence analysis, related systems engineering and administration, operations and maintenance, networking and VTC services. Geospatial and Cloud Analytics (GCA) is looking for a Help Desk Analyst who is responsible for ensuring an outstanding level of customer service by providing Customer Service Center support to our client located in Quantico, VA.
Help Desk Specialist Indigo IT LLCHelp Desk SpecialistWashington, DCThe Help Desk Specialist serves as a member of an enterprise Information Technology Help Desk staff providing technical expertise and effective customer service to ensure the prompt identification, prioritization, logging, tracking, and resolution of Service Incidents and Requests. Provide full ownership of tickets assigned to the Help Desk, including creating, updating, escalating (when appropriate), tracking, auditing, reporting, resolution, problem triage, end user-authorized closure, and troubleshooting on incidents, work orders, and problem tickets.
Junior Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required GD Information TechnologyJunior Help Desk Technician (Tier 1) - All shifts available - Active Top Secret requiredWashingtonTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. Our work depends on a Junior Help Desk Technician joining our team to bring routine troubleshooting capabilities, a dedication to white-glove service delivery, and professionalism to a fast-paced environment.
NewInformation Systems Manager - TS/SCI w/ Poly GD Information TechnologyInformation Systems Manager - TS/SCI w/ PolyAnnapolis JunctionManager will lead the Operations/Capabilities Service Desk/Tier 1 team and will be responsible for the following: Manages approximately 100 team members to include Tier 1 Phone, Live Chat Agents, Web Queue, Telephone Operators and VTC Schedulers with a strong emphasis on training. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Help Desk Specialist II Lead (CRS) Computer World ServicesHelp Desk Specialist II Lead (CRS)Washington, District of Columbia$69,000–$81,000 / yearThis role coordinates workflow, mentors staff, oversees ticket quality, and ensures that incidents, service requests, and escalations are handled efficiently and in compliance with SLAs, policies, and CRS-specific support requirements. Job Description The Help Desk Specialist II – Lead serves as a senior technical and operational point of contact within the Help Desk team, providing support while leading day-to-day service operations.
Sr. Information Systems Security Officer (ISSO) Power3 SolutionsSr. Information Systems Security Officer (ISSO)Laurel, MarylandWe provide fresh alternatives to ordinary, mainstream consulting firms through small, highly skilled, and hand-picked teams that can meet clients' needs in any industry. Experience is to include at least two (2) of the following areas: knowledge of current security tools, hardware/software security implementation; communication protocols; and encryption techniques/tools.
Senior Information Systems Security Officer Captivation SoftwareSenior Information Systems Security OfficerAnnapolis JunctionMinimum Qualifications: Bachelor of Science degree in Computer Science, Information Assurance, Information Security, or related discipline and 12 or more years of related experience, in lieu of bachelor's degree or a Technical Bachelor's Degree an additional 4 Years of experience will be considered. Prepares and reviews documentation to include System Security Plans (SSPs), Risk Assessment Reports, Certification and Accreditation (C&A) packages, and System Requirements Traceability Matrices (SRTMs).
Help Desk Specialist I (Tier I Agent - Internal) Aretec Group IncHelp Desk Specialist I (Tier I Agent - Internal)Ashburn, VAEscalate incidents to Tier 2 or Tier 3 support teams, including internal CBP groups and third‑party vendors, using ticket transfer and warm‑call transfer methods. Respond to incoming incidents, service requests, and inquiries via internal 800 number, live agent chat, self‑service tickets, and email.
Service Desk Lead Jcd StaffingService Desk LeadWashington DC, District of ColumbiaCompensation: $105,000.00 per year JCD Staffing is a specialized staffing and consulting firm, focused on working with highly talented technical individuals to provide our clients with a unique, successful hiring experience. Stay updated on new technologies and industry trends to enhance help desk operations and user support.
Senior Help Desk Polar IT ServicesSenior Help DeskElkridge, MarylandA minimum of seven (7) years of experience in an enterprise IT environment supporting computer hardware, software, and/or enterprise applications. A minimum of three (3) years of experience supporting Lan, Switching, and Wireless Access Points (WAP) or related.
NewIT Coordinator/Legal Multimedia Specialist Neal R Gross & CoIT Coordinator/Legal Multimedia SpecialistWashington, DCAs a trained Legal A/V Technician, you will use specialized equipment to record proceedings in numerous noteworthy places including legal courts, non-profit board rooms, and even Congressional committee hearings. Gross and Co. is a leading Court Reporting and Transcription services company, having proudly provided nationwide services for more than 45 years and have been regarded as a leading professional court reporting and transcription service company.
Information Systems Security Officer (ISSO) American Systems CorpInformation Systems Security Officer (ISSO)VAThis role is responsible for helping maintain system authorizations, supporting RMF activities, reviewing access requests, coordinating with stakeholders, tracking vulnerabilities and incidents, and ensuring systems remain compliant with applicable Federal, DoW, DoN, and Marine Corps cybersecurity requirements. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.
Senior Information Systems Security Officer (ISSO) Independent SoftwareSenior Information Systems Security Officer (ISSO)Annapolis Junction, MDCreate and maintain critical security documentation including: – System Security Plans (SSPs) – Risk Assessment Reports (RARs) – Plan of Actions and Milestones (POA&Ms) – Certification and Accreditation Packages – System Requirements Traceability Matrices (SRTMs). Certifications: • DoD 8140.03 compliance with IAM Level II or IAT Level III (CASP, CISSP, or Associate) Clearance Requirement: Must possess an active TS/SCI with appropriate Polygraph to be considered for this role.
Service Desk Technician – Intermediate Black Bear Technology SolutionsService Desk Technician – IntermediateMarylandThis role is critical to maintaining operational effectiveness across all supported environments, resolving hardware, software, and peripheral issues efficiently while escalating complex cases as needed. Collaborate with network services, systems engineering, and applications development teams to identify and correct problems.
Senior Help Desk Specialist ERP InternationalSenior Help Desk SpecialistDC$50,000–$65,000 / yearAs a Senior Help Desk Specialist , you will be required to respond to queries remotely to assess and diagnose computer hardware and software problems and implement effective solutions. Overview: ERP International, LLC is currently seeking a skilled Senior Help Desk Specialist II to support our clients USDA - OIG technical support program in Washington, DC.
Help Desk Specialist II (Tier II- Advanced Support) Aretec Group IncHelp Desk Specialist II (Tier II- Advanced Support)Ashburn, VAAretec is seeking a Help Desk Specialist II (Tier 2 - Advanced Support) to provide advanced technical support for the Customs and Border Protection (CBP) Technology Service Desk (TSD). Perform remote installation and troubleshooting of workstations and peripherals, including desktops, laptops, tablets, printers, scanners, and cameras.
Subject Matter Expert III - Information Systems Security Engineer OneZero SolutionsSubject Matter Expert III - Information Systems Security EngineerArlington, VAFull timeThe role is the lead technical authority for designing, building, and sustaining DSCA's layered security automation architecture in AWS infrastructure provisioning, configuration management, Policy-as-Code compliance validation, and orchestration and for translating DoW regulatory requirements into functional, automated, operational code. Title: Subject Matter Expert III - Information Systems Security EngineerLocation: Arlington, VA or Mechanicsburg, PAClearance: SecretJob Summary:The Subject Matter Expert III is key personnel serving as the lead Information Systems Security Engineer (ISSE).
Help Desk Technician - Tier II - TS/SCI with Polygraph GD Information TechnologyHelp Desk Technician - Tier II - TS/SCI with PolygraphWashingtonEnsures all problems reported by end users have been adequately documented and controls exist so only authorized staff can archive the end users' entries, as well as determine if there are sufficient controls to escalate issues according to priority. Supports developing unique applications training lesson plans, for initial user and follow-on educational or refresher training distributing copies (hardcopy/electronic) of training materials and conducting training either on-site or over-the-phone.
Information Systems Technician U.S. NavyInformation Systems TechnicianVienna, VAKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.