Entry Level IT Generalist dbHMSEntry Level IT GeneralistChicago, IllinoisOur dynamic work environment provides the perfect opportunity to advance your career while developing and fine-tuning your skills along with offering a supportive office culture, diverse workforce, flexible work schedules, and regular social events. At dbHMS, we rely on our Information Technology (IT) team to manage and monitor a variety of computer operations, maintain functioning systems while maximizing uptime and supporting end users throughout the organization.
NewIT Systems Engineer BravenIT Systems EngineerChicago, IL$76,000–$94,900 / yearIn order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring an IT Systems Engineer who will own the administration of Braven’s core collaboration and productivity platforms and drive the automation that removes friction from internal team workflows. As a member of the IT team, you will administer tools like Jira Service Management, Slack, and Zoom, and partner closely with the IT Systems Architect on infrastructure-level decisions while independently owning the collaboration tooling and automation layer.
Manager IT Service Management Office Northwestern UniversityManager IT Service Management OfficeEvanston, IL$125,220–$153,000 / yearKey responsibilities include ITSM process roadmap development; lead and/or co-chair ITSM governance groups, garner executive commitment for process driven service management initiatives, provide leadership and consulting services for process design & implementation initiatives. This role will lead a team of 5 FTE's to implement approved process improvements across all stakeholders, identify and implement ITSM platforms including service desk tools for process automation and instill a culture of service excellence.
Field Support Technician (L2) - Tinley Park, IL Hierro Group LLCField Support Technician (L2) - Tinley Park, ILTinley Park, ILThis role owns clean execution at the endpoint and site layer and fast escalation when a change touches servers, core network, storage, or compliance-scoped systems; it does not own design or server, network, and storage changes, which sit a tier up. You are MSP4's face at a client site: the person end users see, the person who closes the loop when a laptop will not boot, a printer stops talking to the network, or a new hire's workstation needs to be ready before they walk in the door.
User Support Services Coordinator (Information Technology) Moraine Valley Community CollegeUser Support Services Coordinator (Information Technology)Palos Hills, IL$60,975–$80,000 / yearThe role will also assist in backup to the Technical Services Coordinator in leading, directing, and controlling the Desktop Engineering operation and is responsible for support of high-level Client Services Systems such as Microsoft SCCM, JAMF Pro, Uniflow, windows, intones and VDI support platforms. Works closely with Technical Services Coordinator in managing staff and activities of the appropriate User Support Services shift for all levels of services.
Support Technician Advanced Intelligence EngineeringSupport TechnicianWheaton, IllinoisTroubleshoot and resolve desktop level issues via remote access tools relating to installation, configuration and functional / technical support including Web browsers, back-ups, wired and wireless setups, printers, email, third party client applications, and Web applications. The Help Desk Technician provides first tier technical and functional support by telephone, email, remote computer and on-site visits to AIE’s client community.
Itsc Support Specialist II NOW Health GroupItsc Support Specialist IIBloomingdale, IllinoisRespond to all forms of User support requests included but not limited to – ITSC Phone Coverage, email to the ITSC, face to face requests and network / system outages. First and second level response for all Desktop hardware/software problems: Identify source and trends of technical problems to prevent future occurrences.
Technical Support Representative *100% Remote* ArsenaultTechnical Support Representative *100% Remote*Chicago, IllinoisRemoteSolutions include, but are not limited to, resolving connectivity and latency problems, application updates, verifying proper hardware and software set up, power cycling equipment, assisting with navigating around application menus, and troubleshooting other related issues. The Technical Support Representative will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions.
Support Technician Advanced Intelligence Engineering LLCSupport TechnicianWheaton, ILFull timeTroubleshoot and resolve desktop level issues via remote access tools relating to installation, configuration and functional / technical support including Web browsers, back-ups, wired and wireless setups, printers, email, third party client applications, and Web applications. The Help Desk Technician provides first tier technical and functional support by telephone, email, remote computer and on-site visits to AIE’s client community.
IT Analyst Phjw UsaIT AnalystChicago, IllinoisProficiencies: Advanced proficiency in Microsoft Operating Systems, specifically application installation and configuration processes; Advanced proficiency in Microsoft Office Suite; Advanced proficiency in Service Now; Advanced proficiency in MS Teams; Advanced to expert proficiency in remote access architectures, applications and technologies (Citrix, VPN); Advanced to expert knowledge of mobile technologies (iOS, iPad OS); Advanced to expert proficiency in networking technologies, cabling topologies, data communication devices, and related applications; Advanced to expert proficiency in Inter/Intra/Extranet technologies; Advanced to expert proficiency in Document Management Systems (iManage/Work 10); Advanced knowledge of customer service principles and practices; Advanced proficiency with data security and security applications; Advanced proficiency with project management; and. Qualifications: Associate’s degree (preferred); Bachelor’s degree (preferred); or similar work experience; At least 3 years of experience providing direct support to customers in the areas of business solutions, software, hardware and networking technologies; At least 3 years of experience in LAN, WAN and network systems support and management; At least 3 years of experience configuring, installing and maintaining client PC operating systems and related devices; and.
Printer Technician (Print Support Specialist) Macpower Digital Assets Edge Private LimitedPrinter Technician (Print Support Specialist)Elk Gove Village, IL$20 / hourThis position is working with Ricoh Printers, this involves moving desktop printers, delivering toner and other consumable parts throughout an entire hospital system to include remote clinics. WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS: Typically works in an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level-.
*End User Support Analyst III - iPad Refresh - SOW StratAcuity Staffing Partners Inc*End User Support Analyst III - iPad Refresh - SOWArlington Heights, IL$25–$28 / hourIn terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Update interaction record with correct template, detailed writeup of the issue and troubleshooting steps performed by customer and Service Desk resource.
NewBusiness Systems Support Analyst (Onsite) RenishawBusiness Systems Support Analyst (Onsite)West Dundee, IllinoisThe main responsibility of the Business Systems Support Analyst is providing technical support for employees across desktop computers, laptops, mobile devices, software applications, and network services. This role is responsible for troubleshooting IT issues, managing user accounts and access, supporting Microsoft 365, and assisting with technology projects.
NewL1 Support Technician AndromedaL1 Support TechnicianLockport, ILYou'll troubleshoot common IT issues, communicate with end users, document your work, and collaborate with more experienced technicians when an issue needs to be escalated. Job Description Andromeda is looking for a motivated, customer-focused L1 Support Technician who wants to build their IT career while solving real problems for real businesses.
Customer Support Technician I Motorola Solutions IncCustomer Support Technician IIllinois, ILRemote$55,000–$60,000 / yearTroubleshoot and resolve technical issues for the Flex Computer Aided Dispatch solution spanning hardware, software, operating systems, network connectivity, and applications. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations.
Trade Floor Support Engineer Millennium Management LLCTrade Floor Support EngineerChicago, IL$175,000–$250,000 / yearAs the first point of contact for our trading business units, you will play a critical role in ensuring seamless technology operations, proactively addressing issues, and maintaining open communication with stakeholders. This is a hands-on, end-user-facing role that requires exceptional technical expertise, outstanding problem-solving skills, and a commitment to delivering excellence in a fast-paced, high-pressure trading environment.
Onsite End-User Support and Backup Technician - Lisle, IL NTT DATA Group CorpOnsite End-User Support and Backup Technician - Lisle, ILLisle, IL$27–$34 / hourNTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. Solid client service skills to include: Excellent written and verbal communication skills, with the ability to provide clear, concise updates, documentation, and customer support in a professional manner.
Helpdesk Support Technician Mandarich Law Group, LLPHelpdesk Support TechnicianChicago, IllinoisAssist with user account management, password resets, and access rights via Active Directory. Strong communication skills—you’re just as comfortable talking to people as you are working with machines.
NewTelecom Service Desk Support Specialist University of ChicagoTelecom Service Desk Support SpecialistChicago, IL$95,000–$115,000 / yearReporting to the Manager of Voice Services and Operations, the Telecom Service Desk Support Specialist administers and coordinates daily support operations for enterprise voice infrastructure across the University and Medical Center, including on-premise and cloud-based telephony, conferencing, contact centers, faxing solutions, and cellular services. Primary responsibilities include entering, assigning, monitoring, and closing ServiceNow tickets; providing technical support to customers via email and phone; troubleshooting and escalating user issues as needed; managing support workflows and queue health; and maintaining accurate provisioning and documentation.
Helpdesk Support Level II+ K2 StaffingHelpdesk Support Level II+Oak Park, IllinoisMinimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)