Colorado Springs, CO8 days ago
What You'll Do* All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.* Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately* Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration* Promote loyalty by educating customers about our loyalty programs* Leverage omni channel offerings to deliver a frictionless customer experience* Support sales floor, fitting room, check out, and back of house processes, as required* Courteous and responsive to internal/external request* Exchange and verifies job related information to provide supportWho You Are* Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals* Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required* Able to handle customer interactions and potential issues/concerns courteously and professionally* Use basic information-gathering skills to solve problems* Ability to learn procedural knowledge acquired through on- the-job trainingThis position is anticipated to remain open for the next two weeks, although the duration might be adjusted based on the needs of the Company, potentially extending or shortening this timeframe. Benefits at Old Navy* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.*