Must be trainable on the Institutional Data Systems, Jenzabar and Examsoft; Maintain an established work schedule; Effectively use interpersonal and communications skills including tact and diplomacy; Effectively use organizational and planning skills, including attention to detail and follow- through; Assessing and prioritizing multiple tasks, projects, and demands; Maintaining confidentiality of work-related information and materials; Establishing and maintaining effective working relationships; Ability to create, take dictation, or transcribe documents; Expertise in typing/composing, editing and submitting surveys, reports, letters, memos, etc., via regular mail, certified mail, email, Federal Express, UPS, or fax; Capable of assuming responsibility; initiating appropriate action; and maintaining confidentiality; Ability to work in a fast-paced environment that requires multitasking; Experience in using various office equipment, i.e. copier, fax, scanner, etc. Strong communication skills are essential as well as computer literacy (Word, PowerPoint, Outlook, and Excel) and accurate data entry skills; Ability to be self-reliant and follow instructions; Possess a typing speed of at least 65 wpm with a high degree of accuracy; Possess excellent grammar, writing, and proofreading skills Excellence organizational skills.