For all positions: Ability to establish and maintain effective working relationships with elected officials, coworkers, the press the general public and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability, political affiliation, gender identity or sexual orientation. Administer retirement benefits and pension-related services for active members, DROP participants, vested members, retirees, disabled members, deceased members, beneficiaries, and members requesting lump sum refunds.