MANTECHData Scientist - Workforce Analytics MANTECHData Scientist - Workforce AnalyticsSpringfield, VAYou will apply deep subject matter expertise to develop policies, strategic implementation plans, and tailored training while leveraging data science to protect privacy rights and civil liberties. Displaying analytic results visually and textually to communicate complex findings to both technical and non-technical audiences at all levels of the organization.
JobotService Operations Manager - MEP/HVAC JobotService Operations Manager - MEP/HVACFairfax, VA$150,000–$220,000 / yearAs a Service Operations Manager, you will lead the day-to-day performance of a growing HVAC and Plumbing Service division, overseeing Field Teams, operational processes, customer relationships, and overall business performance across Commercial, Multifamily, and Residential service operations. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Calibre SystemsIT/VMWare Recruiter Calibre SystemsIT/VMWare RecruiterAlexandria, VAThis role focuses on identifying, engaging, and hiring top talent with deep expertise in VMware products such as vSphere, ESXi, vCenter, NSX, and VMware Cloud platforms. · Manage full-cycle recruiting (sourcing, screening, interviewing, offer negotiation) for VMware-focused positions, including: o VMware Engineers.
HITT ContractingNewAssociate, People Analytics HITT ContractingAssociate, People AnalyticsFalls Church, VAEvery day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. The role reports to the Manager, Performance Management within the Human Resources department and will partner closely with our HRIS, HR Business Partner, and Enterprise Business Solutions teams.
Navy Federal Credit UnionAssistant Vice President, Strategic Workforce Planning Navy Federal Credit UnionAssistant Vice President, Strategic Workforce PlanningVienna, VAPartner with senior leadership across the enterprise to identify talent needs and develop actionable workforce plans that ensure Navy Federal has the right mix of talent, technologies and employment models to achieve strategic goals and drive positive business outcomes. Build functional capabilities to provide a comprehensive forward-looking view of the business that incorporates workforce data from internal and external sources and supports short and long-term workforce plans in cadence with the organization's operational cycles.
Somatus IncOperations Analyst, Workforce Management & Planning Somatus IncOperations Analyst, Workforce Management & PlanningMcLean, VAMonitor operational KPIs (e.g., enrollment, show rates, appointment booking windows, enrolled case churn, touched cases and outreach per hour) to identify potential issues and propose solutions to improve trends. As the largest and leading value-based kidney care company, Somatus is empowering patients across the country living with chronic kidney disease to experience more days out of the hospital and healthier at home.
Somatus, Inc.Operations Analyst, Workforce Management & Planning Somatus, Inc.Operations Analyst, Workforce Management & PlanningMcLean, Virginia
Company ConfidentialTalent Management Lead (Org Development Rep 4) - 27284 Company ConfidentialTalent Management Lead (Org Development Rep 4) - 27284Fairfax, VA$101,196–$140,000Full time10 years relevant experience with Bachelors in Human Resources, Organizational Development, Business Administration, Industrial/Organizational Psychology, or related field; or 8 years relevant experience with Masters in related field; or High School Diploma or equivalent and 14 years relevant experience. This role serves as the subject-matter expert and operational leader for performance management and succession planning, while also applying a broad range of OD skills—including organization design, organizational effectiveness, and change enablement—to drive strategic impact across the business.
Federal National Mortgage AssociationStrategic Workforce Planning - Principal Federal National Mortgage AssociationStrategic Workforce Planning - PrincipalWashington, DC$175,000–$239,000 / yearTarget Pay Range: $175,000 - $239,000 Qualifications Business Acumen, Change Management, Consulting, HR Strategy, Organizational Development (OD), Portfolio Management, Process Implementations, Process Improvements, Strategic Management, Strategic Planning, Talent Management Education: Bachelors Level Degree The future is what you make it to be. Job Description Key Responsibilities Design and lead an enterprise-ready strategic workforce planning framework that enables leaders at both the enterprise and divisional levels to define, assess, and execute workforce strategies aligned to business priorities.
IBSS CorporationWorkforce Analytics & Planning Analyst | Part Time IBSS CorporationWorkforce Analytics & Planning Analyst | Part TimeSilver Spring, MDThe Workforce Analytics & Strategic Planning Analyst will collaborate with Government leadership, HR stakeholders, program offices, and data teams to deliver actionable insights that support workforce optimization and transformation initiatives. This position provides analytical and workforce planning support to the National Weather Service Headquarters (NWS HQ), focusing on workforce modeling, data analysis, organizational assessment, and strategic workforce planning.
OBAN CorporationWorkforce Planning Specialist OBAN CorporationWorkforce Planning SpecialistRockville, MDEstablished in 2008 and based in the Washington Metro Area, OBAN Corporation is a Service-Disabled, Veteran-Owned, Small Business (SDVOSB) and Small Business Administration 8(a) Program Participant that provides practical, strategic, and tactical management solutions to public and private sector clients. We develop and implement efficient and effective near-term and long-term road maps to help our clients navigate through some of their toughest and most complex business challenges.
Claritev CorpDirector Workforce Planning & Talent Management Claritev CorpDirector Workforce Planning & Talent ManagementMcLean, VAThe Director acts as a key advisor to senior leadership, ensuring that the organization attracts, develops, and retains top talent to drive business success. JOB SUMMARY: The Director of Talent Management is a senior HR leader responsible for developing and executing comprehensive talent strategies that align with the organization's business objectives.
Maven ClinicSenior Associate, Workforce Planning Maven ClinicSenior Associate, Workforce PlanningWashington, DC$98,000–$115,000 / yearExperience owning demand forecasting models for scaling businesses and designing/maintaining WFM schedules across multiple roles/channels, including shrinkage modeling, shift bidding, PTO processes, and capacity planning inputs. We're looking for a Senior Analyst, Workforce Management to own demand and supply forecasting across Maven's multiple member-facing services and workflows, monitor operational metrics, and optimize Maven's workforce to ensure service level objectives are met while balancing cost.
Company ConfidentialHybrid Supply Chain Risk Management Analyst (Intelligence Analyst 4) - 27143 Company ConfidentialHybrid Supply Chain Risk Management Analyst (Intelligence Analyst 4) - 27143Woodlawn, MD$107,321–$150,000Full time9 years of relevant experience with bachelor's in related field; 7 years of relevant experience with master's in related field; 4 years of relevant experience with PhD or Juris Doctorate in related field; or High School Diploma or equivalent and 13 years of relevant experience . As a Supply Chain Risk Management Intelligence Analyst, you will play a vital role in supporting our Centers for Medicare and Medicaid and Health and Human Services (HHS) Supply Chain Risk Management efforts.
ParsonsTechnical Workforce Planning Manager ParsonsTechnical Workforce Planning ManagerDc, WashingtonThe statement of work includes a variety of activities that support the FAA’s Capital Investment Plan (CIP) and certain reimbursable programs, the FAA NextGen Program, national security programs and aviation safety. Collaborates with Project or Program Manager to establish project schedule and budget to include the number of hours required for successful completion of project tasks; monitors progress to meet requirements.
Slalom LLCCloud & Product Senior Go-To-Market Leader - DC Slalom LLCCloud & Product Senior Go-To-Market Leader - DCWashington, DCFull timeAdditionally, you will support and develop a go-to-market team, contribute to delivery through billable roles with specific utilization targets, and partner with leadership to achieve revenue goals and address capability challenges. The role drives sales, delivery, and client outcomes across product engineering and cloud modernization, supporting clients as they build, scale, and operate digital products and platforms.
Slalom LLCJustice (DOJ) Account Leader - Director / Senior DirectoR Slalom LLCJustice (DOJ) Account Leader - Director / Senior DirectoRWashington, DCFull timeThis role requires proven ability to navigate federated governance structures, engage senior stakeholders (e.g., judges, clerks, prosecutors), and drive delivery across loosely coupled systems spanning the judicial and law enforcement domains. You will be part of a mission-driven team helping the U.S. Courts and the Department of Justice (DOJ) achieve transformative outcomes that strengthen enterprise governance, modernize digital systems, and improve the user experience across the federal judiciary and law enforcement domains.
National Railroad Passenger CorpSr Dir Operations Planning - 90404146 - Washington National Railroad Passenger CorpSr Dir Operations Planning - 90404146 - WashingtonWashington, DC$187,500–$242,892 / hourDelivers strategic high-fidelity written assessments of operational capacity and constraints relative to service planning proposals that meet the deadlines of the service planning process, identifying the resources that would be needed to operate the proposal (fleet, workforce, maintenance facility capacity, terminal capacity, etc.). Works closely with SD&O departmental leadership to maximize asset availability efficiently and is responsible for developing and executing decommissioning plans to retire legacy fleets as new fleets are acquired to minimize maintenance costs without jeopardizing continuity of service.
Science Applications International CorpStrategic Workforce Manager Science Applications International CorpStrategic Workforce ManagerChantilly, VASAIC is seeking a Strategic Workforce Manager for the Vanguard program to work in a mission-facing workforce leadership role responsible for proactively managing staffing strategy, workforce planning, and partner engagement across a complex intelligence program. The Strategic Workforce Manager serves as a key interface between mission leads, program leadership, Talent Acquisition, and subcontractor partners to ensure workforce solutions are aligned with evolving mission requirements and program priorities.
Capital One Financial CorpManager, Process Management, Workforce Management(Hybrid) Capital One Financial CorpManager, Process Management, Workforce Management(Hybrid)McLean, VA$134,400–$153,300 / yearCoordinate across Workforce, Operations, and Channels Strategy & Services teams to solve complex problems related to contact center planning and design; ability to partner with key stakeholders to implement changes and solutions. Partner across a broad range of teammates and stakeholders to implement contact center changes; at times collaborating with Operations change & training teams when impacting our broad team lead and associate personas.
AmtrakSr Dir Operations Planning - 90404146 - Washington (Washington, DC, US, 20001) AmtrakSr Dir Operations Planning - 90404146 - Washington (Washington, DC, US, 20001)Washington, DC$187,500–$242,892 / hourDelivers strategic, high-fidelity written assessments of operational capacity and constraints relative to service planning proposals, meeting required deadlines and identifying resources needed to support the proposal (fleet, workforce, maintenance facility capacity, terminal capacity, etc.). Works closely with Operations leadership to maximize asset availability efficiently and is responsible for developing and executing decommissioning plans to retire legacy fleets as new fleets are acquired to minimize maintenance costs without jeopardizing continuity of service.
HopeLink Behavioral HealthWorkforce Analyst HopeLink Behavioral HealthWorkforce AnalystOakton, VARemote$60,000–$65,000 / yearThe Workforce Analyst is a critical resource in maintaining operational efficiency, ensuring that schedule changes, leave requests, and staffing shortages are tracked, documented, and escalated appropriately. The Workforce Analyst supports the Crisis Services program by ensuring adequate staffing and workforce readiness through real-time monitoring, data analysis, and workforce planning.
Baker Tilly Advisory Group, LPNewWorkday Adaptive Planning Senior Manager Baker Tilly Advisory Group, LPWorkday Adaptive Planning Senior ManagerDistrict of Columbia, District of ColumbiaBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.
Na Ali'i Consulting & Sales, LLC.Analyst III: Health Workforce Advisor Na Ali'i Consulting & Sales, LLC.Analyst III: Health Workforce AdvisorArlington, Virginia$95,000–$100,000 / yearThe Nakupuna Companies use a market-based compensation strategy to ensure that our employees are compensated within applicable market ranges commensurate with multiple factors, including but not limited to the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, organizational requirements, and position location. Responsibilities: The Health Workforce Advisor advances U.S. government global health priorities by leading the integration of USG-supported health workforce and data into national systems, and by guiding the design, monitoring, and optimization of health workforce investments.
SercoWorkforce Manager - (Hybrid/Chesapeake, VA) SercoWorkforce Manager - (Hybrid/Chesapeake, VA)Herndon, VAThe Workforce Manager works closely with Program Managers, Project Managers, Platform Leads, Talent Acquisition, and Human Resources to help track workforce requirements, support recruiting and onboarding efforts, and maintain workforce readiness for shipboard installation and modernization projects. Working under the direction of program leadership, this role assists in maintaining a ready workforce by coordinating hiring activities, supporting onboarding processes, and engaging with waterfront leadership to ensure personnel are aligned with ship modernization schedules and operational requirements.
FYI For Your Information IncFederal Workforce Data Analyst FYI For Your Information IncFederal Workforce Data AnalystWashington, DCFYI is seeking a Statistician, Research Analyst, or Data Analyst to provide workforce analytics and statistical analysis to support the United States Secret Service (USSS). Basic knowledge of workforce modeling using the bottom-up approach, i.e., understanding the measurement of processes/tasks using frequency and duration to determine FTE consumption.
PRS, INCWorkforce Analyst PRS, INCWorkforce AnalystOakton, VARemote$60,000–$65,000 / yearSUMMARY STATEMENT OF POSITION: The Workforce Analyst supports the Crisis Services program by ensuring adequate staffing and workforce readiness through real-time monitoring, data analysis, and workforce planning. The Workforce Analyst is a critical resource in maintaining operational efficiency, ensuring that schedule changes, leave requests, and staffing shortages are tracked, documented, and escalated appropriately.
College BoardDirector - Workforce Experience and Operations College BoardDirector - Workforce Experience and OperationsVARemote$80,000–$130,000 / yearThe Director will lead execution of workforce processes and communications that support the Reader lifecycle ensuring onboarding, registration, support, and communication workflows are delivered accurately, consistently, and at scale. Each year, millions of students generate tens of millions of constructed responses that must be scored accurately, on time, and at scale by a distributed Reader workforce operating both onsite and remotely.
Ciena CorpGlobal Process Owner - Sales and Operations Planning Ciena CorpGlobal Process Owner - Sales and Operations PlanningMD$169,400–$240,000 / yearCross-Functional Leadership and Change Management • Drive Cross-Functional Alignment: Collaborate with and influence stakeholders across all regions and functions to ensure the S&OP process is adopted, valued, and drives alignment between strategic, financial, and operational plans. • Automate and Incorporate AI: Identify and champion opportunities to inject automation and AI/Machine Learning into the S&OP workflow, particularly in areas like statistical forecasting, scenario planning, and capacity constraint modeling, to enable "planning at the speed of the business."
National Railroad Passenger CorpMgr Service Planning - 90242494 - Washington National Railroad Passenger CorpMgr Service Planning - 90242494 - WashingtonWashington, DC$113,200–$146,664 / hourOur values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions.
Reliability and Performance Technologies LLCWorkforce Management Specialist Reliability and Performance Technologies LLCWorkforce Management SpecialistWashington, DCThese specialists will handle employee onboarding and offboarding workflows, organizational data maintenance, reporting, and direct coordination with program offices and leadership on workforce data accuracy and process compliance. We need a Workforce Management Specialist ready to join a fast-paced and exciting work environment and who will serve as the operational core of workforce management function.
UnitedHealth Group IncSr Mgr, Workforce Lead - Remote or Hybrid in MN and DC UnitedHealth Group IncSr Mgr, Workforce Lead - Remote or Hybrid in MN and DCWashington, DCRemote$112,700–$193,200 / yearThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. This role partners with senior technology leaders and enterprise stakeholders-including Sourcing & Procurement, Finance, Human Resources, Talent Acquisition (TA), and Governance-to develop and execute a hiring and staffing strategy that aligns with financial targets, labor models, and geographic objectives.
EMCOR Group IncWorkforce Development Manager EMCOR Group IncWorkforce Development ManagerDulles, VACommunity Relationship Building: Establish and maintain strong partnerships with schools, military organizations, community groups, and other entities that are potential sources of talent, including high schools and second-chance organizations. For both new construction and renovation projects, we offer design-build/design-assist, value engineering, and CAD services, working with biotech, healthcare, commercial, transportation, and technology companies, as well as many government agencies.
Booz Allen HamiltonWorkforce Transformation Strategist Booz Allen HamiltonWorkforce Transformation StrategistUsa, District of ColumbiaDrawing on your consulting acumen and a broad spectrum of expertise in human capital areas — such as talent planning, acquisition, development, and sustainment — you will provide insightful analysis and develop polished, data-driven deliverables. Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.
Accenture PlcWorkforce Software (WFS) Consultant/Functional Architect Accenture PlcWorkforce Software (WFS) Consultant/Functional ArchitectArlington, VAJob Responsibilities: Works with clients leadership and Accenture project members to identify, analyzes, and devises solutions to address complex business requirements and processes related to all areas of workforce management optimization. Supports the development of analytic models; expands functionality of existing analytic tools and presents analyses to front line leaders, mid-level leaders, and senior leadership.
U.S. Department of DefenseOPERATIONS RESEARCH ANALYST (SENIOR WORKFORCE ANALYST) U.S. Department of DefenseOPERATIONS RESEARCH ANALYST (SENIOR WORKFORCE ANALYST)Quantico, VA$143,913–$187,093 / yearSpecifically you will be evaluated on the following competencies: Research - Proficiency in developing strategies and initiatives designed to conduct research and analyze complex data outcomes and outputs related to workforce and organizational development and programs such as reports, dashboards, and workforce research papers. As a OPERATIONS RESEARCH ANALYST (SENIOR WORKFORCE ANALYST) you will be responsible for the following duties: Research and maintain awareness of industry best practices, new mathematical techniques, tools, and business strategies to proactively bring in new and innovative ideas to address business needs.
College BoardSenior Engineering Director, Workforce Identity Access Manager College BoardSenior Engineering Director, Workforce Identity Access ManagerVARemote$170,000–$195,000 / yearWorking closely with peers and leadership across the Information Security Office (ISO), Technology, and partner divisions, you will ensure security capabilities are well-integrated, measurable, and operationally resilient. As the Senior Engineering Director, WIAM, you will lead a team of experienced engineers responsible for building, operating, and continuously improving College Board's core workforce IAM capabilities.
Amazon.com IncWorkforce Strategist, Senior Talent Transformation Amazon.com IncWorkforce Strategist, Senior Talent TransformationArlington, VAYou will work closely with senior leaders, and partner with cross-functional teams including Finance, Ops, Products, Engineers, Science, Transformation, Executive Recruiting, Executive Compensation, Executive Development. This isn"t about capability planning; you"re building new capabilities for senior leaders to challenge how work is done and influencing leaders to align on the new way of working leveraging AI.
R&P Technologies, LLCWorkforce Management Specialist R&P Technologies, LLCWorkforce Management SpecialistWashington, DC, Washington, DCThese specialists will handle employee onboarding and offboarding workflows, organizational data maintenance, reporting, and direct coordination with program offices and leadership on workforce data accuracy and process compliance. We need a Workforce Management Specialist ready to join a fast-paced and exciting work environment and who will serve as the operational core of workforce management function.
KentroSenior Workforce Management (WFM) Subject Matter Expert KentroSenior Workforce Management (WFM) Subject Matter ExpertWoodlawn, Maryland$120,000–$130,000 / yearMust meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documentsIf you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully. Qualifications: Experience: Extensive leadership experience focused specifically on Workforce Management operations within large, complex contact center environments (enterprise scale of 5,000+ agents highly preferred).
Marsh & McLennan Companies IncSenior Workforce Strategy Consultant Marsh & McLennan Companies IncSenior Workforce Strategy ConsultantWashington, DC$165,500–$331,000 / yearWe will count on you to: Translate business problems into analytics-driven workforce solutions that combine qualitative research, advanced statistics, and AI-enabled methods (including machine learning and large language models) to uncover workforce dynamics and strategic opportunities. Create and deliver clear, compelling deliverables-interactive dashboards, visualizations, client-ready slide decks, and data stories-using best practices in interpretability and design so technical results are actionable for HR and business leaders.
Opportunity BuildersCoordinator Person-Centered (Workforce Development) Opportunity BuildersCoordinator Person-Centered (Workforce Development)Millersville, MDFull timeMaintain close communication with the OBI Workforce Development team (Employment Specialists, Career Coaches and Manager of Workforce Development) and/or direct support professionals to assist with program planning and monitor the implementation and progress toward PCP goals. Essential Functions & ResponsibilitiesProvide case coordination services to the participants in OBI programming by ensuring meaningful services and the highest quality of care and support through the person-centered planning (PCP) process.
Centene Corporation GroupSenior Workforce Scheduling Analyst Centene Corporation GroupSenior Workforce Scheduling AnalystVA$63,600–$114,600 / yearParticipates in and leads meetings with stakeholders to analyze staffing plans and performance to ensure contact center staff is equipped with the right skills/credentials and the appropriate number of team members are available at the right times to meet customer demand. Works closely with management and other stakeholders to understand staffing requirements and deploy analytical techniques to create optimized schedules that balances business needs with employee preferences.
DoorDash IncManager, DashMart - CPG Ads Strategy & Planning DoorDash IncManager, DashMart - CPG Ads Strategy & PlanningWashington D.C., DC$136,000–$200,000 / yearWe value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. You have experience working cross-functionally both internally & externally with teams like Ads, Marketing, Strategy & Operations, Finance, Product, Engineering and client teams to execute complex, multi-threaded initiatives.
College BoardSenior Engineer - Workforce Tools & Integrations College BoardSenior Engineer - Workforce Tools & IntegrationsVARemote$153,000–$166,000 / yearStrong problem-solving and collaboration skills, working with engineers to diagnose and resolve complex issues and partnering with Product Owners to prioritize backlog, particularly for features involving AI-driven workflows or intelligent automations, with a demonstrated ability to rapidly learn new tools, frameworks, and emerging technologies and apply them effectively. Proficiency in improving code structure and system architecture for testability, maintainability, and scalability, with hands-on experience in JavaScript/TypeScript, React, Node.js, and AWS Serverless technologies, including designing backend services that integrate securely with AI/ML or LLM platforms.
U.S. Department of CommerceDirector, Workforce Strategy and Design Management Division U.S. Department of CommerceDirector, Workforce Strategy and Design Management DivisionAlexandria, VA$169,279–$197,200 / yearA copy of your RIF separation notice, notice of proposed removal for declining a directed geographic relocation outside of the local commuting area, notice of disability annuity termination, certification from your former agency that it cannot place you after your recovery from a work-related compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement. Experience serving as a senior leader responsible for a real property or facilities management program spanning multiple functional areas such as lease administration, space utilization, building operations, construction, and environmental compliance, with accountability for program-wide results.
IBSS CorporationNewWorkforce Development & Education Chair (Volunteer) IBSS CorporationWorkforce Development & Education Chair (Volunteer)Silver Spring, MDRemoteIf you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Talent Acquisition department at Recruiting@ibsscorp.com. Guideship is a nonprofit workforce development organization dedicated to creating career pathways for underserved communities through mentorship, internships, apprenticeships, workforce readiness training, and cybersecurity education.
Systems Integration, Inc.Workforce and Reporting Manager (Contact Center - Federal Con tract) Systems Integration, Inc.Workforce and Reporting Manager (Contact Center - Federal Con tract)Washington, DCRemoteThis role ensures efficient use of Customer Service Representatives (CSRs), meets service‑level requirements, and provides accurate operational reporting to internal leadership and government program officials. Work closely with Program Manager and Operations Manager to determine future staffing needs and balance workload across locations.
Systems Integration IncWorkforce & Reporting Manager Systems Integration IncWorkforce & Reporting ManagerWashington, DCProduce and manage required reports, including: • Daily and weekly performance reports • Monthly invoice progress reports • Quarterly work breakdown structure (WBS) reports • Annual summaries • Ad hoc and special-request reports • Coordinate with government program officials regarding reporting requirements and status updates. This role ensures efficient use of Customer Service Representatives (CSRs) meets service-level requirements and provides accurate operational reporting to internal leadership and government program officials.
Deloitte Touche Tohmatsu LtdOrganization Workforce & Change Senior Consultant Deloitte Touche Tohmatsu LtdOrganization Workforce & Change Senior ConsultantBaltimore, MD$116,200–$229,100 / yearOur mission is to make work better for humans, and humans better with machines, helping enterprises unlock enduring value through intentional work design, human-centered strategy, and AI-enabled execution. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.